Accounts Receivable Consultancy Service

Leicestershire County Council Accounts Receivable Consultancy Service

As part of an extensive transformation programme the Council is seeking ways to develop services and deliver both cash and non-cash savings.

United Kingdom-Leicester: Treasury services

2015/S 189-343112

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Leicestershire County Council
County Hall, Leicester Road Glenfield
For the attention of: Mr Stewart Brewer
LE3 8RA Leicester
UNITED KINGDOM
Telephone: +44 1163055857
E-mail: stewart.brewer@leics.gov.uk

Internet address(es):

General address of the contracting authority: http://www.leics.gov.uk

Address of the buyer profile: http://www.leics.gov.uk

Electronic access to information: https://www.eastmidstenders.org/

Electronic submission of tenders and requests to participate: https://www.eastmidstenders.org/

Further information can be obtained from: Leicestershire County Council
County Hall, Leicester Road, Glenfield
For the attention of: Mr Stewart Brewer
LE3 8RA Leicester
UNITED KINGDOM
Telephone: +44 1163055857
E-mail: stewart.brewer@leics.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Leicestershire County Council
County Hall, Leicester Road, Glenfield
For the attention of: Mr Stewart Brewer
LE3 8RA Leicester
UNITED KINGDOM
Telephone: +44 1163055857
E-mail: stewart.brewer@leics.gov.uk

Tenders or requests to participate must be sent to: Leicestershire County Council
County Hall, Leicester Road, Glenfield
For the attention of: Mr Stewart Brewer
LE3 8RA Leicester
UNITED KINGDOM
Telephone: +44 1163055857
E-mail: stewart.brewer@leics.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services
Environment
Health
Housing and community amenities
Social protection
Recreation, culture and religion
Education

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Leicestershire County Council Accounts Receivable Consultancy Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 6: Financial services a) Insurances services b) Banking and investment services

NUTS code UKF2

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Leicestershire County Council Accounts Receivable Consultancy Service.
As part of an extensive transformation programme the Council is seeking ways to develop services and deliver both cash and non-cash savings. An opportunity has been identified to modernise and improve accounts receivable services for the Council and for shared services areas. The aim will be to improve operations and end to end procedures, and thereby transform collection of Adult Social Care and other Council sundry debt. The service does not include what is commonly referred to as bailiff services. It aims to provide the following benefits:
— Improve our service user experience by providing more choice and control to them;
— Assist with Care Act 2014 compliance;
— Contribute to the Council’s Medium Term Financial strategy;
— Increase productivity, deliver cash and efficiency savings;
— Maximise income due to the Council;
— Minimise write offs;
— Reduce debts going to query;
— Provide sustainability to tackle an inevitable increase in service user debt through changes in demographics and legislation.
The Council seeks one organisation that can provide the services specified below on an as required basis. The Council requires a no fuss, hands-on approach that appreciates the specific requirements of the public sector. The Service Provider must bring practical solutions to bear in order to modernise the Council’s approach to Accounts Receivable operations and drive the recovery of debt owed to the Council.
Duration:
The service specification covers a variety of work areas that the Council anticipates will need to be undertaken over the next 6-24 months. The Council is looking to establish a ‘call-off’ arrangement under the terms and conditions in established in the Invitations to Tender.
The initial Contract Term will commence on 4.1.2016 and end on 3.1.2018. The success of the service will be reviewed prior to the end of the initial Contract Term (after 2 years) and a decision will be made whether to extend the delivery of the service for periods up to 24 months.
The Council reserves the right to procure additional services from alternative suppliers for services both within and outside the scope of this agreement.
Details of the service requirements, terms and conditions and procurement process can be obtained from the East Midlands Tenders Portal. This portal will be used to manage the tender process with a deadline for tenders being 12:00 on Friday 30.10.2015.

II.1.6)Common procurement vocabulary (CPV)

66600000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Leicestershire County Council Accounts Receivable Consultancy Service.
As part of an extensive transformation programme the Council is seeking ways to develop services and deliver both cash and non-cash savings. An opportunity has been identified to modernise and improve accounts receivable services for the Council and for shared services areas. The aim will be to improve operations and end to end procedures, and thereby transform collection of Adult Social Care and other Council sundry debt. The service does not include what is commonly referred to as bailiff services. It aims to provide the following benefits:
— Improve our service user experience by providing more choice and control to them;
— Assist with Care Act 2014 compliance;
— Contribute to the Council’s Medium Term Financial strategy;
— Increase productivity, deliver cash and efficiency savings;
— Maximise income due to the Council;
— Minimise write offs;
— Reduce debts going to query;
— Provide sustainability to tackle an inevitable increase in service user debt through changes in demographics and legislation.
The Council seeks one organisation that can provide the services specified below on an as required basis. The Council requires a no fuss, hands-on approach that appreciates the specific requirements of the public sector. The Service Provider must bring practical solutions to bear in order to modernise the Council’s approach to Accounts Receivable operations and drive the recovery of debt owed to the Council
Duration:
The service specification covers a variety of work areas that the Council anticipates will need to be undertaken over the next 6-24 months. The Council is looking to establish a ‘call-off’ arrangement under the terms and conditions in established in the Invitations to Tender.
The initial Contract Term will commence on 4.1.2016 and end on 3.1.2018. The success of the service will be reviewed prior to the end of the initial Contract Term (after 2 years) and a decision will be made whether to extend the delivery of the service for periods up to 24 months.
The Council reserves the right to procure additional services from alternative suppliers for services both within and outside the scope of this agreement.
Details of the service requirements, terms and conditions and procurement process can be obtained from the East Midlands Tenders Portal. This portal will be used to manage the tender process with a deadline for tenders being 12:00 on Friday 30.10.2015.
Estimated value excluding VAT:
Range: between 50 000 and 500 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Available in the ITT.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Available in the ITT.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Available in the ITT.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The Council is seeking one organisation with which to establish terms and conditions of contract. The Council will then ‘call-off’ work as and when required during the contract period. This means there is no specific guarantee of work and the Council reserves the right to procure additional services from alternative suppliers for services both within and outside the scope of this agreement.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Available in the ITT.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Available in the ITT.
Minimum level(s) of standards possibly required: Available in the ITT.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Available in the ITT.
Minimum level(s) of standards possibly required:
Available in the ITT.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 1
Objective criteria for choosing the limited number of candidates: Available in the ITT.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

LCC ARCS 2015
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 25.9.2015 – 17:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

29.10.2015 – 00:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

25.9.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 30.10.2015 – 12:30
Place: Leicestershire County Council
County Hall, Glenfield
LE3 8RA Leicester
UNITED KINGDOMPersons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Tenders will be opened by members of the Chief Executive’s Secretariat as per Leicestershire County Council’s contract procedure rules.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

The high Court (Royal Courts of Justice)
Strand
WC2A 2LL London
UNITED KINGDOM
Telephone: +44 2079476000
Internet address: https://www.judiciary.gov.uk

Body responsible for mediation procedures

Chartered Institute of Arbitrators
12 Bloomsbury Square
WC1A 2LP London
UNITED KINGDOM
E-mail: das@ciarb.org
Telephone: +44 2074217444
Internet address: https://www.ciarb.org/about

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Leicestershire County Council (LCC) will incorporate a minimum 10 calendar day standstill period at.

VI.4.3)Service from which information about the lodging of appeals may be obtained

Leicestershire County Council
County Hall, Glenfield
LE3 8RA Leicester
UNITED KINGDOM
E-mail: stewart.brewer@leics.gov.uk
Telephone: +44 1163055857
Internet address: http://www.leics.gov.uk/

VI.5)Date of dispatch of this notice:

25.9.2015

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