Advocacy Services Glasgow

Advocacy Services Glasgow

Adult Mental Health, Dementia Services, Learning Disability.

United Kingdom-Glasgow: Health and social work services

2016/S 104-185689

Social and other specific services – public contracts

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Greater Glasgow and Clyde
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
G4 0SF
Contact person: Elizabeth Mclaughlin
Telephone: +44 1412111232
Fax: +44 1418001994
NUTS code: UKM34

I.2)Joint procurement

The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Advocacy Services.

Reference number: GGC0466

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

‘Better Health, Better Care: An Action Plan (2007)’ commits Health Boards to treating patients and the public as partners in their care and access to independent advocacy can ensure that all individuals and groups can engage in this process. Independent advocacy ensures equality of access to services particularly for those groups which may otherwise be excluded.

This Tender seeks to ensure the ability of service users to be able to influence services and to be adequately supported to do so. The successful candidate(s) shall concentrate activity on supporting the following groups specifically:

Adult Mental Health,

Dementia Services,

Learning Disability,

Physical Disability,

Prison Healthcare.

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKM34

II.2.4)Description of the procurement:

Access to independent advocacy is recognised as contributing to health policy goals such as health improvement, equity and involving individuals as partners in a mutual NHS. (Better Health, Better Care: An Action Plan (2007)). The NHS GG&C and Glasgow City Council have a statutory responsibility, principally under the Mental Health (Care and Treatment) (Scotland) Act 2003, to provide access to independent advocacy for specific groups of people.

In addition to the legislative requirement to provide access to independent advocacy for these groups recent policy for health and welfare in Scotland views patients and the public as partners in a mutual NHS.

II.2.6)Estimated value

Value excluding VAT: 3 720 000.00 GBP

II.2.7)Duration of the contract or the framework agreement

Duration in months: 60

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

With reference to ESPD question 4B.6 — NHS GG&C will use its financial evaluation matrix to assess the financial stability of tenderers. Tenderers should complete the evaluation matrix spread sheet included in the tender documents and confirm they meet the minimum requirement score. Tenderers with a Score of 50 and above will be deemed to have evidenced satisfactory financial stability.

In the event that a firm does not meet the financial criteria for consideration but has a parent company that does, the tenderer may still be eligible for consideration where their Tender Submission is supported by a Parent Company Guarantee.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

With reference to ESPD question 4A.2. It is a requirement of this contract that bidders meeting the following minimum requirements:

Staff must hold enhanced disclosure Scotland;

Membership of the Protection of Vulnerable Groups Scheme;

Agreement to follow the Caldicott Principles and Data Protections Act 1998;

Comply with the Equality Act 2010;

Contract duration will be 36 months with the option to extend for 2 further 12 month periods.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure
IV.1.3)Information about framework agreement

IV.1.10)Identification of the national rules applicable to the procedure:

Information about national procedures is available at:

IV.1.11)Main features of the award procedure:

Please see tender documentation.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 27/06/2016
Local time: 13:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

With reference to ESPD question 4B.5. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

Employer’s (Compulsory) Liability Insurance = 5 000 000 GBP;

Public Liability Insurance = 10 000 000 GBP.

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland web site at:

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at:

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:447356).

VI.4)Procedures for review

VI.4.1)Review body

NHS Greater Glasgow and Clyde
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
G4 0SF
Telephone: +44 1412115599
Fax: +44 1418001994Internet address:http://
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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