Audience Research Services for the Royal Museums Greenwich
Audience research services for the Royal Museums Greenwich brand, which encompasses the National Maritime Museum, the Royal Observatory, the Cutty Sark, and the Queen’s House.
United Kingdom-London: Market research services
Section I: Contracting authority
I.1)Name and addresses
Contact person: Lucinda Hilbery
Telephone: +44 2088584422
NUTS code: UKI
Internet address(es):Main address: www.rmg.co.uk
I.4)Type of the contracting authority
Section II: Object
Audience Research Services.
II.1.2)Main CPV code
II.1.3)Type of contract
Audience research services for the Royal Museums Greenwich (RMG) brand, which encompasses the National Maritime Museum (NMM), the Royal Observatory (ROG), the Cutty Sark (CS), and the Queen’s House (QH). The contract will have a duration of 3 years with the option to extend to 4 years.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.3)Place of performance
II.2.4)Description of the procurement:
Applicants are invited to pre-qualify for the contract for Audience Research Services,The scope is to deliver a year-round programme of on-site audience research in order to gain actionable insight that will help drive more visits to Royal Museums Greenwich, for a duration of 3 years with the option to extend to 4 years.
The key tasks to be performed by the successful Tenderer shall be:
— Conduct on-site, in-person surveys at all our sites to collect data about our visitors: their profile, motivations, triggers and behaviours. The sample size must be statistically robust.
— Design and produce a questionnaire to collect the data.
— Compile, analyse, and report on the data quarterly and annually in order to provide actionable insight, with appropriate levels of recommendation and context in the marketplace.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.9)Information about the limits on the number of candidates to be invited
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.2.3)Information about staff responsible for the performance of the contract
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Important, please copy Anna Abbott, Head of Marketing Dept at RMG on ALL correspondence addressed to the main contact, Lucinda Hilbery. The contact details for Anna Abbott are: AAbbott@rmg.co.uk
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). The pre-qualification of Applicants, however, will be based on the criteria set out in the Standard Selection Questionnaire, and the award of contract to the successful tenderer will be based on the evaluation criteria set out in the tender documents.
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
GO Reference: GO-2016126-PRO-9195144.
VI.4.2)Body responsible for mediation procedures
VI.5)Date of dispatch of this notice: