Audit of Shared Services and Outsourcing Firms in Scotland

Audit of Shared Services and Outsourcing Firms in Scotland

full audit of the functions and operations undertaken by Shared Services and Outsourced operations in Scotland in areas including HR, Finance, IT and Procurement.

CONTRACT NOTICE – NATIONAL
SERVICES

1 Authority Details

1.1

Authority Name and Address


Scottish Enterprise

Procurement, Atrium Court, 50 Waterloo Street,

Glasgow

G2 6HQ

UK

Gordon Hutton

+44 8456078787

gordon.hutton@scotent.co.uk

+44 1412481600
http://www.scottish-enterprise.com/
www.publictendersscotland.publiccontractsscotland.gov.uk
www.publictendersscotland.publiccontractsscotland.gov.uk

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Audit of Shared Services and Outsourcing Firms in Scotland

2.2

Description of the goods or services required

Scottish Enterprise (SE) and Highlands and Islands Enterprise (HIE) would like to commission consultants to undertake a full audit of the functions and operations undertaken by Shared Services and Outsourced operations in Scotland in areas including HR, Finance, IT and Procurement. It does not address Contact Centre operations for which we believe we already have significant data on the operations undertaken.

In the face of increased competition for investment, we believe we need to understand better what functions are now undertaken here and understand the opportunities and challenges facing the sectors. More specifically, this work will:

– Develop a full population of the existing Shared Services and Outsourcing Firms already operating across Scotland and numbers employed

– Audit each of these centres to provide full details of the operations and functions undertaken in each

– Interview an appropriate number of firms to help understand the prospects for growth from the sector

– Detail indicative actions which may help SE/ HIE and partners to either improve our performance in the attraction of these firms or help to grow/ retain the existing base in Scotland

SE/HIE are keen that we invite innovative tenders to this piece of work and we would welcome additions that prospective consultants feel would add value over and above the scope outlined in this brief. Where suggestions are made, these should be clearly shown in any tender together with detail of the value that it is believed they would offer to any final outputs.

NOTE: The buyer is using PCS-Tender to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.

To access PCS-Tender, record your interest in this notice and access the tender documentation please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk and search for project Code project_4186 under ITTs Open to All Suppliers. Please use the Search/Filter function, then select Project Code from the dropdown. Please note that once you have expressed interest in the ITT it will move to your My ITTs area.

For further information on using PCS-Tender, please read the Supplier Response Guide: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/supplierhelppage/PCS-TSupplierResponseGuide.pdf

If you have already registered on Public Contracts Scotland and PCS-Tender and paired your accounts you can access PCS-Tender through your Public Contracts Scotland Control Panel.

2.3

Notice Coding and Classification

151400 Financial Consultancy

130 Aberdeen & North-East
140 Tayside, Central & Fife
150 Glasgow & Strathclyde
160 Edinburgh & Lothians
170 Scotland South

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage – Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

P16-0034

4.3

Time Limits

a) Time-limit for obtaining documentation

b) Time-limit for receipt of completed tenders
25-06-2015  Time  12:00

c) Estimated award date 06-07-2015

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(SC Ref:401134)

5.2

Additional Documentation

5.3

Publication date of this notice

05-06-2015

Enjoyed this post? Share it!