British Library Enterprise Content Management System Tender

The British Library is inviting potential software providers to submit information and propose options and possible business solutions for the provision of an Enterprise Content Management solution.

United Kingdom-London: Content management software package

2017/S 209-433650

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The British Library
96 Euston Road
London
NW1 2DB
United Kingdom
Contact person: https://bl.bravosolution.co.uk
E-mail: andy.kemp@bl.uk
NUTS code: UK

Internet address(es):Main address: https://bl.bravosolution.co.uk

Address of the buyer profile: https://bl.bravosolution.co.uk

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://bl.bravosolution.co.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://bl.bravosolution.co.uk

Tenders or requests to participate must be submitted to the abovementioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://bl.bravosolution.co.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Recreation, culture and religion

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Enterprise Content Management (ECM) System.

Reference number: 000863

II.1.2)Main CPV code

48783000

II.1.3)Type of contract

Services

II.1.4)Short description:

The British Library is inviting potential software providers to submit information and propose options and possible business solutions for the provision of an Enterprise Content Management (ECM) solution which will support a vision of ‘smarter working’, and provide capabilities in the areas of collaborative working, mobile working, administrative workflow, and document/records management.

The British Library is also seeking an implementation partner who will both manage the installation of the selected solution, and then collaborate with the Library to implement two pilot projects using the system; it is envisaged that the implementation partner will, as part of these 2 pilot projects, provide business analysis, project management, and technical training/knowledge transfer in relation to the ECM system.

This implementation partner may be either the vendor of the system, or a subcontractor or chosen partner of the vendor.

II.1.5)Estimated total value

Value excluding VAT: 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

72212783

II.2.3)Place of performance

NUTS code: UK

Main site or place of performance:

St Pancras London and Boston Spa West Yorkshire.

II.2.4)Description of the procurement:

This implementation partner may be either the vendor of the system, or a subcontractor or chosen partner of the vendor.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: yes

Description of renewals:

5 x 12 months.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: yes

Description of options:

5 x 12 months.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As stated in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 127-258944

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 27/11/2017

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 04/12/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3)Additional information:

Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once): https://bl.bravosolution.co.uk and click the link to register, — Accept the terms and conditions and click ‘I agree’, — Enter your correct business and user details, — Note the username you chose and click ‘Save’ when complete, — You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the tender, — Login to the portal with the username/password, — Click the ‘PQQs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier), — Click on the relevant PQQ to access the content. — Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ into your ‘My PQQs’ page. (This is a secure area reserved for your projects only) – You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ Details’ box 3. Responding to the tender, — Click ‘My Response’ under ‘PQQ Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining), — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification, — Note the deadline for completion, then follow the onscreen instructions to complete the PQQ, — There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

VI.4)Procedures for review

VI.4.1)Review body

British Library
London
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

27/10/2017

Contract for Supply of Customer Relationship Management System

Portal Solution – Soft Market Test

Digital Supplier Appointment – Thames Water

Tender for Replacement Enterprise System Management