Care at Home Service North Ayrshire

Care at Home Service North Ayrshire

Requirement for personal care, personal support, housing support and sleep overs in service users own homes..

United Kingdom-Irvine: Health and social work services

2017/S 169-347571

Social and other specific services – public contracts

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

North Ayrshire Council
Cunninghame House, Friars Croft
Irvine
KA12 8EE
United Kingdom
E-mail: procurement@north-ayrshire.gov.uk
NUTS code: UKM93

I.2)Joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/login.html

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of Care at Home Service.

Reference number: NAC/4097

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The Service will support Older People / Adults with a range of needs through the provision of personal care, personal support, housing support and sleep overs in service users own homes. The service will be delivered 24 hours a day, 7 days per week, 365 days per year. The Service will normally be delivered during the core hours of 7:00 to 23:00 hours but providers will be required to deliver the Service out with the core hours as necessary to ensure service users receive their assessed care and support. The Council is commissioning 5 848 hours per week over 4 geographical Lots.

The Council is committed to enabling service users to have choice and control over their lives and to remain living at home as independently as possible for as long as possible. Providers will be innovative and flexible in their approach to achieving positive outcomes for service users in this respect.

II.1.5)Estimated total value

Value excluding VAT: 19 294 788.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

North Coast comprising of Largs, Fairlie, West Kilbride and Skelmorlie, North Ayrshire

Lot No: 3

II.2.2)Additional CPV code(s)

85300000
85310000

II.2.3)Place of performance

NUTS code: UKM93
Main site or place of performance:

North Coast comprising of Largs, Fairlie, West Kilbride and Skelmorlie, North Ayrshire.

II.2.4)Description of the procurement:

Provision of a Care at Home Service in the North Coast comprising of Largs, Fairlie, West Kilbride and Skelmorlie, North Ayrshire.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

Duration in months: 48

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Garnock Valley comprising of Kilbirnie, Dalry and Beith, North Ayrshire

Lot No: 4

II.2.2)Additional CPV code(s)

85300000
85310000

II.2.3)Place of performance

NUTS code: UKM93
Main site or place of performance:

Garnock Valley comprising of Kilbirnie, Dalry and Beith, North Ayrshire.

II.2.4)Description of the procurement:

Provision of a Care at Home Service within Garnock Valley comprising of Kilbirnie, Dalry and Beith, North Ayrshire.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

Duration in months: 48

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Three Towns comprising of Saltcoats, Ardrossan and Stevenston, North Ayrshire

Lot No: 2

II.2.2)Additional CPV code(s)

85300000
85310000

II.2.3)Place of performance

NUTS code: UKM93
Main site or place of performance:

Saltcoats, Ardrossan and Stevenston, North Ayrshire.

II.2.4)Description of the procurement:

Provision of a Care at Home Service in Three Towns comprising of Saltcoats, Ardrossan and Stevenston, North Ayrshire.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

Duration in months: 48

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Irvine and Kilwinning, North Ayrshire

Lot No: 1

II.2.2)Additional CPV code(s)

85300000
85310000

II.2.3)Place of performance

NUTS code: UKM93
Main site or place of performance:

Irvine and Kilwinning, North Ayrshire.

II.2.4)Description of the procurement:

Provision of a Care at Home Service within Irvine and Kilwinning, North Ayrshire.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

Duration in months: 48

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

Bidders will be required to have a minimum ‘general’ yearly turnover of 300 000 GBP for the last 3 years.

Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up/started trading.

It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

Employer’s (Compulsory) Liability Insurance = 10 000 000 GBP

Public Liability Insurance = 10 000 000 GBP

Professional Indemnity Insurance = 5 000 000 GBP.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract

III.2.1)Information about a particular profession

Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:

Bidders must confirm if they hold the particular authorisation or memberships.

Bidders must be registered with the Care Inspectorate to deliver services

Bidders must be registered as a Support Service with Care at Home by the date of contract award end Feb 2018.

Bidders must maintain registration as a Support Service with Care at Home throughout the duration of the contract and maintain grades 3 or above.

III.2.2)Contract performance conditions:

Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services as described in part II.1.4 of this Contract Notice.

Bidders must provide 2 satisfactory references on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar nature, value, scope and size. Completed reference templates must be uploaded into the general attachments area of the qualification envelope. If any of the referees score the bidder less than 3 the bidder will be excluded from the tender process.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Form of procedure

Open procedure

IV.1.3)Information about framework agreement

The procurement involves the establishment of a framework agreement
IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

Framework with four (4) geographical lots with up to a maximum of eight (8) ranked providers to be awarded onto each lot.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 05/10/2017
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

Bidders are required to confirm if intend to subcontract and for what proportion.

Bidder must hold a UKAS accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), OR A quality management policy authorised by Chief Executive reviewed at senior management level relevant to the scale and scope of the contract.

The quality manual must include documented procedures for:

Arrangements for monitoring quality management;

Regularly reviewing and improving quality performance,

Ensuring that quality management is effective in reducing/preventing incidents of sub-standard delivery,

Providing workforce with appropriate training,

Dealing with complaints and implementing corrective measures.

The bidder must hold a UKAS, accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum. Or

A Health and Safety policy authorised by their Chief Executive or equivalent regularly reviewed at a senior management level relevant to the scale and scope of the contract.

The health and safety policy must include documented procedures:

ensuring that H&S measures are effective in reducing/preventing incidents, occupational ill-health and accidents. Provide details of the arrangements for H&S management relevant to the nature and scales of the requirement;

on how the bidder obtains access to Health and Safety advice and assistance providing the bidder’s workforce with training and information appropriate to the type of work and this must also include a description of arrangements for keeping the workforce updated on legislation and good H&S practice applicable throughout the organisation;

describing what H&S or other relevant qualifications and experience the bidder’s workforce has, in order to implement the H&S policy to a standard appropriate for the work;

for checking, reviewing and where necessary, improving the bidders H&S performance;

for involving the bidders workforce in the planning and implementation of H&S measures;

recording accidents/incidents and undertaking follow-up action. include records of accident rates and frequency for all RIDDOR reportable events for at least the last 3 years;

ensure that the bidder’s suppliers apply H&S measures to a standard appropriate to the work for which they are being engaged and how this is coordinated;

carrying out risk assessments capable of supporting safe methods of work and reliable contract delivery on arrangements for ensuring that (where applicable) on-site welfare provision meets legal requirements and the needs/expectations of the bidder’s employees.

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is project_8968. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

The community benefits requirement for this contract are non-core and will therefore be treated as a minimum requirement (pass/fail) during the evaluation period.

The Provider is required to actively participate in the economic and social regeneration of North Ayrshire and it is a requirement that at the same time as delivering the Contract for NAC/4097 North Ayrshire Provision of Care at Home Service the Provider shall deliver the following Community Benefits as detailed in the relevant sections:

Supply Chain Initiatives

Education and Community Engagement

The community benefits template can be found in the Technical Envelope on PCS_T.

(SC Ref:508920).

VI.4)Procedures for review

VI.4.1)Review body

North Ayrshire Council
Cunninghame House, Friars Croft
Irvine
KA12 8EE
United KingdomInternet address:http://www.north-ayrshire.gov.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

01/09/2017

 

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