Carers Support Service Lincolnshire

Carers Support Service Lincolnshire

The Council wishes to commission a comprehensive Carers Support Service offering: Universal and targeted provision for all Adult Carers over the age of 18.

United Kingdom-Lincoln: Health and social work services

2015/S 059-104104

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Lincolnshire County Council
County Offices, Newland
For the attention of: Karley Beck
LN1 1YT Lincoln
UNITED KINGDOM
Telephone: +44 1522553649
E-mail: karley.beck@lincolnshire.gov.uk

Internet address(es):

General address of the contracting authority: http://microsites.lincolnshire.gov.uk/procurement

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Carers Support Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKF30

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Health and social work services. Health training services. Health services. Miscellaneous health services. Community health services. Information and promotion products. Lot 1 — Carers Support Service.
The Council wishes to commission a comprehensive Carers Support Service offering:
— Universal and targeted provision for all Adult Carers over the age of 18;
— Carer Engagement provision for both Adult Carer and Young Carers.
The Service is split into 3 elements, all of which are described in detail within the specification, these are as follows:
Engagement:
Including engaging with Adult and Young Carers, being a voice for Adult and Young Carers, and working with Stakeholders to influence positive change in public, private and voluntary sectors.
Information, advice and signposting:
Including developing information and advice, promoting access to Information, Advice and Signposting, Support Groups, Carer Learning and Peer Support.
Assessment and support planning:
Including face to face Assessment and Support Planning, Reviews and opportunities for integrated Assessments.
Lot 2 — Dementia Family Support Service:
The Council (LCC) wishes to commission a Dementia Family Support Service offering intensive support for Carers and family of people with Dementia, that is also available to the person with Dementia themselves, to help them navigate the complexities of the care system.
The service aims to:
— Help people with a diagnosis of Dementia, their Carers and their wider family, to live as well as possible with the condition, promoting their Wellbeing throughout stages 3 to 6 of the Dementia Journey;
— Help people with a diagnosis of Dementia live in their local community for as long as they can, exercising choice and control over their support and preventing avoidable admission to long term residential care;
— Help people with a diagnosis of Dementia, their Carers and their wider family to build their resilience and confidence regarding the forthcoming stages of their Dementia Journey;
— Enable Carers and wider family members to benefit from the range of Carers support in Lincolnshire and sustain their caring role;
— Reduce the impact that navigating the complexities of the care system currently has on people with a diagnosis of Dementia, their Carers and their wider family, allowing them to focus on managing the condition.
Further detail in relation to the scope of each Lot is provided within the respective Lot sections of the Notice.

II.1.6)Common procurement vocabulary (CPV)

85000000, 80561000, 85100000, 85140000, 85323000, 39294100

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Lot 1 — Carers Support Service:
The Council wishes to commission a comprehensive Carers Support Service offering:
— Universal and targeted provision for all Adult Carers over the age of 18;
— Carer Engagement provision for both Adult Carer and Young Carers.
The Service is split into 3 elements, all of which are described in detail within the specification, these are as follows:
Engagement:
Including engaging with Adult and Young Carers, being a voice for Adult and Young Carers, and working with Stakeholders to influence positive change in public, private and voluntary sectors.
Information, advice and signposting:
Including developing information and advice, promoting access to Information, Advice and Signposting, Support Groups, Carer Learning and Peer Support.
Assessment and support planning:
Including face to face Assessment and Support Planning, Reviews and opportunities for integrated Assessments.
In addition to the 3 elements above, the service shall offer Carers:
— One to one emotional support. Recognising that caring can be very emotional and feeling emotionally supported by the Provider shall be integral to building confidence and trust in the Service. Where more intensive emotional support is required they shall be referred or signposted to relevant support options such as Peer Support or counselling Services;
— Some practical support as required such as assistance with related form filling, accompanying them at relevant appointments, providing supporting letters for applications and assistance with appeals;
— Informal Advocacy and encouragement to develop the skills to advocate for themselves and the Cared for Person; to help make sure that their voice is heard and that they are able to receive the support they need — this in no way replaces the Benefits of or requirement to refer to professional Advocacy Services.
The Service shall be available to Carers meeting the following requirements:
— Aged 18 years or over (including Parent Carers);
— Caring for a person who is Ordinarily Resident in Lincolnshire (as defined by the Department of Health’s Guidance on the identification of the Ordinary Residence of people in need of community care Services, England);
— In the case of Strategic Engagement this shall also include Young Carers;
The provider will have to have the necessary skills to be able to deliver services to Carers who care for people with specific conditions or circumstances, including but not limited to:
— Dementia;
— Mental Health Conditions;
— Learning Disabilities;
— Autism Spectrum Disorder;
— End of Life and Palliative Care Needs;
— Substance and Alcohol Misuse;
— Parent Carers;
Lot 2 — Dementia Family Support Service:
The Council (LCC) wishes to commission a Dementia Family Support Service offering intensive support for Carers and family of people with Dementia, that is also available to the person with Dementia themselves, to help them navigate the complexities of the care system.
The service aims to:
— Help people with a diagnosis of Dementia, their Carers and their wider family, to live as well as possible with the condition, promoting their Wellbeing throughout stages 3 to 6 of the Dementia Journey;
— Help people with a diagnosis of Dementia live in their local community for as long as they can, exercising choice and control over their support and preventing avoidable admission to long term residential care;
— Help people with a diagnosis of Dementia, their Carers and their wider family to build their resilience and confidence regarding the forthcoming stages of their Dementia Journey;
— Enable Carers and wider family members to benefit from the range of Carers support in Lincolnshire and sustain their caring role;
— Reduce the impact that navigating the complexities of the care system currently has on people with a diagnosis of Dementia, their Carers and their wider family, allowing them to focus on managing the condition.
The Service is split into 2 elements:
Information, advice and signposting:
Including developing and promoting access to Information, Advice and Signposting, Support Groups and Learning.
Care navigation:
Including supporting people with a diagnosis of Dementia, their Carer or wider family to navigate care and Support Services where they would otherwise be unable to access the information, Services and other forms of support they need, enabling supported decision making, referring and liaising with Support Services, encouraging coordination across Services, supporting through Assessment and Support Planning processes and encouraging future planning.
II.2.2)Information about options
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 1.10.2015. Completion 30.9.2018

Information about lots

Lot No: 1Lot title: Carers Support Service

1)Short description

The Council wishes to commission a comprehensive Carers Support Service offering:
— Universal and targeted provision for all Adult Carers over the age of 18;
— Carer Engagement provision for both Adult Carer and Young Carers.
The Service is split into 3 elements, all of which are described in detail within the specification, these are as follows:
Engagement:
Including engaging with Adult and Young Carers, being a voice for Adult and Young Carers, and working with Stakeholders to influence positive change in public, private and voluntary sectors.
Information, advice and signposting:
Including developing information and advice, promoting access to Information, Advice and Signposting, Support Groups, Carer Learning and Peer Support.
Assessment and support planning:
Including face to face Assessment and Support Planning, Reviews and opportunities for integrated Assessments.

2)Common procurement vocabulary (CPV)

85000000, 80561000, 85100000, 85140000, 85323000, 39294100

3)Quantity or scope

Lot 1 — Carers Support Service:
The Council wishes to commission a comprehensive Carers Support Service offering:
— Universal and targeted provision for all Adult Carers over the age of 18;
—Carer Engagement provision for both Adult Carer and Young Carers.
The Service is split into 3 elements, all of which are described in detail within the specification, these are as follows:-
Engagement:
Including engaging with Adult and Young Carers, being a voice for Adult and Young Carers, and working with Stakeholders to influence positive change in public, private and voluntary sectors.
Information, advice and signposting:
Including developing information and advice, promoting access to Information, Advice and Signposting, Support Groups, Carer Learning and Peer Support.
Assessment and support planning:
Including face to face Assessment and Support Planning, Reviews and opportunities for integrated Assessments.
In addition to the 3 elements above, the service shall offer Carers:
— One to one emotional support. Recognising that caring can be very emotional and feeling emotionally supported by the Provider shall be integral to building confidence and trust in the Service. Where more intensive emotional support is required they shall be referred or signposted to relevant support options such as Peer Support or counselling Services;
— Some practical support as required such as assistance with related form filling, accompanying them at relevant appointments, providing supporting letters for applications and assistance with appeals;
— Informal Advocacy and encouragement to develop the skills to advocate for themselves and the Cared for Person; to help make sure that their voice is heard and that they are able to receive the support they need — this in no way replaces the Benefits of or requirement to refer to professional Advocacy Services.
The provider will have to have the necessary skills to be able to deliver services to Carers who care for people with specific conditions or circumstances, including but not limited to:
— Dementia;
— Mental Health Conditions;
— Learning Disabilities;
— Autism Spectrum Disorder;
— End of Life and Palliative Care Needs;
— Substance and Alcohol Misuse;
— Parent Carers.
The Service shall be available to Carers meeting the following requirements:
— Aged 18 years or over (including Parent Carers);
— Caring for a person who is Ordinarily Resident in Lincolnshire (as defined by the Department of Health’s Guidance on the identification of the Ordinary Residence of people in need of community care Services, England);
— In the case of Strategic Engagement this shall also include Young Carers.
Estimated value excluding VAT: 3 176 463 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.10.2015. Completion 30.9.2018
5)Additional information about lots

Lot No: 2Lot title: Dementia Family Support Service

1)Short description

The Council (LCC) wishes to commission a Dementia Family Support Service offering intensive support for Carers and family of people with Dementia, that is also available to the person with Dementia themselves, to help them navigate the complexities of the care system.

2)Common procurement vocabulary (CPV)

85000000, 80561000, 85100000, 85323000, 85140000, 39294100

3)Quantity or scope

The Council (LCC) wishes to commission a Dementia Family Support Service offering intensive support for Carers and family of people with Dementia, that is also available to the person with Dementia themselves, to help them navigate the complexities of the care system.
The service aims to:
— Help people with a diagnosis of Dementia, their Carers and their wider family, to live as well as possible with the condition, promoting their Wellbeing throughout stages 3 to 6 of the Dementia Journey;
— Help people with a diagnosis of Dementia live in their local community for as long as they can, exercising choice and control over their support and preventing avoidable admission to long term residential care;
— Help people with a diagnosis of Dementia, their Carers and their wider family to build their resilience and confidence regarding the forthcoming stages of their Dementia Journey;
— Enable Carers and wider family members to benefit from the range of Carers support in Lincolnshire and sustain their caring role;
— Reduce the impact that navigating the complexities of the care system currently has on people with a diagnosis of Dementia, their Carers and their wider family, allowing them to focus on managing the condition.
The Service is split into 2 elements
Information, advice and signposting:
Including developing and promoting access to Information, Advice and Signposting, Support Groups and Learning;
Care navigation:
Including supporting people with a diagnosis of Dementia, their Carer or wider family to navigate care and Support Services where they would otherwise be unable to access the information, Services and other forms of support they need, enabling supported decision making, referring and liaising with Support Services, encouraging coordination across Services, supporting through Assessment and Support Planning processes and encouraging future planning.
Estimated value excluding VAT: 900 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) A statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 20.4.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

1.5.2015 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 1.5.2015 – 17:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: September 2020.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Lincoln:-Health-and-social-work-services./E54564JYGE

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/E54564JYGE

GO Reference: GO-2015320-PRO-6454458.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Lincolnshire County Council
Newland
LN1 1BA Lincoln
UNITED KINGDOM
Telephone: +44 1522553649

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

20.3.2015

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