Case Management System Replacement

Case Management System Replacement

The development and implementation of a new replacement HSENI CMS system including the delivery of the following products: – Fully functional Case Management System.

United Kingdom-Belfast: Software package and information systems

2016/S 228-415321

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Health and Safety Executive for Northern Ireland
83 Ladas Drive
Belfast
BT6 9FR
United Kingdom
Contact person: ICT Procurement
E-mail: ict.cpd@finance-ni.gov.uk
NUTS code: UK
Internet address(es):Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.2)Joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etenderni.gov.uk/epps
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

DfE HSENI CMS Replacement Project.

Reference number: CFT547937

II.1.2)Main CPV code

48000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The development and implementation of a new replacement HSENI CMS system including the delivery of the following products: — Fully functional Case Management System — Integration with workflow, TRIM, website, MS Office applications — Mobile integration — usage of mobile devices with system functionality — Reporting tool — generation of reports for staff and a user friendly reporting module — External interfaces — DARD data, address lookup data, CRO data — Trained users — Complete user and technical documentation on system — Scanning facility of documents — Online forms facility on public website The system is the primary source of information for management purposes within the organisation and as such the ability to provide reports for management purposes is a critical factor in this remit.

II.1.5)Estimated total value

Value excluding VAT: 1 370 430.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

48100000
48800000
48810000
48900000
72000000
72500000
72514200

II.2.3)Place of performance

NUTS code: UKN

II.2.4)Description of the procurement:

The development and implementation of a new replacement HSENI CMS system including the delivery of the following products: — Fully functional Case Management System — Integration with workflow, TRIM, website, MS Office applications — Mobile integration — usage of mobile devices with system functionality — Reporting tool — generation of reports for staff and a user friendly reporting module — External interfaces — DARD data, address lookup data, CRO data — Trained users — Complete user and technical documentation on system — Scanning facility of documents — Online forms facility on public website The system is the primary source of information for management purposes within the organisation and as such the ability to provide reports for management purposes is a critical factor in this remit.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Qualitative Criteria / Weighting: 10
Cost criterion – Name: Cost Criteria / Weighting: 90

II.2.6)Estimated value

Value excluding VAT: 1 370 430.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

This contract will start on the Commencement Date and will run for a period of development up to the Service Commencement Date which must be no later than 1.4.2018. The support and maintenance will run for an initial period of five years from Service Commencement with the option for five extension periods of one year each. Following the uptake of any optional extension periods it may be extended on an annual basis. All extensions will be subject to review and satisfactory performance assessment by HSENI. In addition further services may be required to develop additional functionality and facilitate system upgrades in line with the daily rates specified in the Pricing Schedule for Additional Services..

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As per Terms and Conditions of contract document.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/02/2017
Local time: 15:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 21/02/2017
Local time: 15:30
Place:

Central Procurement Directorate, 303 Airport Road West, Belfast, BT3 9ED.

Information about authorised persons and opening procedure:

Only CPD Procurement Staff with access to the project with access on eTendersNI.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

This contract will not be divided into Lots as the Authority requires a single contractor (or consortia) to manage the entire. Service.. It will be necessary for the Economic Operator with the highest scoring compliant bid to verify some technical requirements. by way of a verification exercise. Requirements that need to be verified are highlighted in the Specification document.. The demonstration will take place in:. Health and Safety Executive for Northern Ireland. 83 Ladas Drive. Belfast. BT6 9FR. This demonstration must take place within 2 weeks of a request from CPD to hold such a verification exercise.. The Economic Operator invited will bear any costs for providing the demonstration. In the event that any Mandatory Requirement (MR) is amended to a Fail following the verification exercise, the Economic. Operator will be considered eliminated from the tender exercise and the next highest scoring Economic Operator will be. asked to undertake verification.. The figure indicated in II.1.5 represents the upper limit of an estimated contract value which ranges from 913 620 GBP to 1 370 430 GBP.This ranges reflects the potential scale of the contract and takes into account additional further services that may be required to develop additional functionality/system upgrades.. Contract Monitoring. The successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of 12 months from the date of issue of the certificate.”.

VI.4)Procedures for review

VI.4.1)Review body

The UK does not have any such bodies with responsibility for appeal/mediation procedures
United Kingdom
United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

CPD will comply with the Public Contracts Regulations 2015 and, where appropriate, will incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract is communicated to tenderers. That notification will provide full information on the award decision.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

23/11/2016

 

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