Cashless Payment Services Manchester

Cashless Payment Services Manchester

The Council’s cashless provision has been in place since 2011 and is an established, mature contract and the Council requires a Service Provider who is able to deliver robust implementation which ensures continuity of service both during and post implementation phase.

United Kingdom-Manchester: Car park services

2016/S 096-172593

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Manchester City Council
Room 407, Town Hall
For the attention of: Mr Chris Johnson
M60 2JR Manchester
UNITED KINGDOM
Telephone: +44 1612343085
E-mail: c.johnson1@manchester.gov.uk
Fax: +44 1612740013

Internet address(es):

General address of the contracting authority: http://www.manchester.gov.uk

Electronic access to information: www.the-chest.org.uk

Electronic submission of tenders and requests to participate: www.the-chest.org.uk

Further information can be obtained from: Manchester City Council
Room 407, Town Hall
For the attention of: Mr Chris Johnson
M60 2JR Manchester
UNITED KINGDOM
Telephone: +44 1612343085
E-mail: c.johnson1@manchester.gov.uk
Fax: +44 1612740013

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Manchester City Council
Room 407, Town Hall
For the attention of: Mr Chris Johnson
M60 2JR Manchester
UNITED KINGDOM
Telephone: +44 1612343085
E-mail: c.johnson1@manchester.gov.uk
Fax: +44 1612740013

Tenders or requests to participate must be sent to: Manchester City Council
Room 407, Town Hall
For the attention of: Mr Chris Johnson
M60 2JR Manchester
UNITED KINGDOM
Telephone: +44 1612343085
E-mail: c.johnson1@manchester.gov.uk
Fax: +44 1612740013

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

TC778 — Cashless/mobile telephone payments.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 5: Telecommunications services
NUTS code

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Council’s cashless provision has been in place since 2011 and is an established, mature contract and the Council requires a Service Provider who is able to deliver robust implementation which ensures continuity of service both during and post implementation phase.
Manchester City Council provides on street parking, which provides both cash and cashless payment methods. Currently there are circa 2 300 on street parking bays in the City Centre Controlled Parking Zones. In addition there are currently 2 off street car parks operated by Parking Services where payment can be made using both cash and cashless methods. The Council provides some pay and display parking in the District Centres, where currently only cash payments are accepted. It is expected that both on street and off street parking grows to include cashless payment methods across the City during the term of this contract.
The Council is seeking a service provider who is able to grow the current cashless provision and is able to significantly increase the number of cashless transactions, which currently accounts for circa 26 % of total receipts, with an expectation of a minimum 5 % increase each financial year. The Council expects the Service Provider to deliver an excellent customer experience and enhance the way in which customers engage with the Council when using cashless payment methods.

II.1.6)Common procurement vocabulary (CPV)

98351100, 48900000, 98351110, 51214000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Council’s cashless provision has been in place since 2011 and is an established, mature contract and the Council requires a Service Provider who is able to deliver robust implementation which ensures continuity of service both during and post-implementation phase.
Manchester City Council provides on street parking, which provides both cash and cashless payment methods. Currently there are circa 2 300 on street parking bays in the City Centre Controlled Parking Zones. In addition there are currently 2 off street car parks operated by Parking Services where payment can be made using both cash and cashless methods. The Council provides some pay and display parking in the District Centres, where currently only cash payments are accepted. It is expected that both on street and off street parking grows to include cashless payment methods across the City during the term of this contract.
The Council is seeking a service provider who is able to grow the current cashless provision and is able to significantly increase the number of cashless transactions, which currently accounts for circa 26 % of total receipts, with an expectation of a minimum 5 % increase each financial year. The Council expects the Service Provider to deliver an excellent customer experience and enhance the way in which customers engage with the Council when using cashless payment methods.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 36 (from the award of the contract)
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

TC778
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 16.6.2016 – 19:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

16.6.2016 – 19:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

17.5.2016

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The Council is using the e-business portal known as The Chest www.the-chest.org.uk to conduct the procurement exercise. To gain access to the invitation to tender documents tenderers will need to register their company details at the above website. Once registered, tenderers will be emailed a log-in and password which will allow them to gain access to the invitation to tender documents. Tenderers will need to electronically submit their completed tender documents and accompanying documentation via the Chest online portal by 19:00 on the 16.6.2016, as referred to in IV.3.4) Any supplier questions queries will also need to be submitted via The Chest website. The Council welcomes applications from small or medium enterprises. Under the agreement the provider will be required to support the Council’s economic and social regeneration objectives. Therefore selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations. The contract will be for 3 years with an option to extend for up to an additional 2 year. The Council reserves the right not to award contract as a result of the procurement process initiated by this notice and will not be liable for any costs incurred by candidates.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

17.5.2016

 

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