CCTV Security Services Tender Walsall

CCTV Security Services Tender Walsall

WHG is seeking a security services supplier to provide trained and qualified personnel for: Control and operation of whgs surveillance and monitoring services.

United Kingdom-Walsall: Security services

2018/S 004-005072

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

100 Hatherton Street, 3rd Floor
United Kingdom
Contact person: Ms Catherine Meehan or Mrs Louise Green
Telephone: +44 3005556666
NUTS code: UKG3Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement


CCTV, Control Room and Anti Social Behaviour Services

Reference number: DN306931

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Whg is seeking a security services supplier to provide trained and qualified personnel for: Control and operation of whgs surveillance and monitoring services within CCTV control room; mobile patrol and response service; general security and manned guard duties and front of house duties.

Whg require a flexible workforce .This procurement in conducted in line with Light Touch Regime rules.

Whg will require the following levels of insurance: Professional indemnity 2 000 000 GBP; Employers liability 10 000 000 GBP, Public liability 10 000 000 GBP. TUPE will apply to this contract.

Your organisation must hold NSI guarding gold scheme accreditation or equivalent.

Your organisation must show a turnover of 1 300 000 GBP over 2 years.

Other conditions apply, please read complete notice.

II.1.5)Estimated total value

Value excluding VAT: 700 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKG3

II.2.4)Description of the procurement:

Whg are committed to the deployment of e-Tender methodology. This ITT process will be managed via our electronic tender solution hosted by Due North (referred to in this document as The Housing Procurement Portal (“The Portal”). All document exchange and communication between whg and selected tenderers will always be via the portal. The portal provides a secure, auditable and efficient method of exchanging information and documents between the parties.

Out of hour’s service — this service is designed to supplement the work of the community safety team in tackling antisocial behaviour and providing a high quality service to our customers and will be achieved through a series of actions which will include responsive visits to customers or sites, pre-planned patrols and pre planned requests for specific tasks to be completed in order to achieve two primary objectives.

— Prevent anti-social behaviour or reduce it where it is already occurring.

— Gather evidence of anti-social behaviour to support whg’s community safety team.

CCTV services — To monitor whg’s expansive CCTV surveillance systems which includes coverage of whg’s high rise blocks, office buildings and other locations and whg assets. This includes both external and interior cameras which are required to be monitored 24 hours a day every day of the year. To handle telephone calls outside of office hours regarding the out of hours service and customer reports of anti-social behaviour.

Front of house services at 100 Hatherton Street — inc front of house services from 16:30 hrs to 21.00 hrs to receive any guests and ensure the building is secure.

Site security and key holding — To provide key holding and security services for any whg buildings or other assets where required following closure and lock up each evening and over weekends. To include CCTV monitoring supplemented by physical checks and patrols were applicable and responding to any alarm activations or requirements to attend sites.

The contractor will need to provide officers that are trained to the highest standards in order to carry out the versatile duties required which include CCTV, mobile patrols and manned guarding. The officers provided will need to meet the high standards of professionalism, appearance and customer service that are expected of a representative of whg.

The fixed term Contract will commence on 1.4.2018 for an initial period of 2 years. The contract will be extendable up to a maximum of 2 years by one or more extensions of whatever period(s) the Client specifies subject to satisfactory performance by the provider. The total contract term will not exceed 4 years.

Relevant and proportionate suitability assessments will be undertaken eg mandatory and discretionary exclusions: taxes, bankruptcy, misconduct and other situations referred to in the 2015 Regs. whg will also check that any bidder has the legal and financial capacities and the technical and professional abilities to perform the contract.

Whg does not bind itself to accept the lowest tender or any tender and will not be responsible for, or pay any expenses incurred by the Tenderer in the preparation of this tender.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 40
Price – Weighting: 60
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

These services are within the scope of Schedule 3 of The Public Contracts Regulations 2015 Nº 102 and are therefore subject to the ‘light touch’ public procurement regime in accordance with Section 7 of the 2015 Regulations. Your company must show an annual turnover of at least 1 300 000 GBP for the last 2 years, Please read in conjunction with Section 11.2.4 and 111.2.2 before expressing an interest.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Please read in conjunction with 11.2.4 and 11.2.14. Staff provided will have been subjected to enhanced DBS checks — this is a pass / fail requirement. All staff must hold a relevant SIA license. This is a pass / fail requirement. All staff will be licensed under the provisions of the Private Security Industry Act 2001. If engaged in CCTV activities will be qualified to Level 2 public space surveillance. If employed in guarding or mobile patrols will require qualification to Level 2 in security guarding, including conflict management and key holding. Any company bidding must hold NSI guarding gold scheme accreditation or equivalent — this is a pass / fail requirement.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 26/01/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 26/01/2018
Local time: 12:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

The Royal Courts of Justice
WS2a 2LL
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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