Charter Air Broker Services for Civil Aviation Authority
Charter Air Broker Services to support CAA in managing repatriation of UK Consumers.
United Kingdom-London: Air-charter services
2016/S 082-145037
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
CAA House, 45-59 Kingsway
London
WC2B 6TE
UNITED KINGDOM
Telephone: +44 1293573042
E-mail: claire.lefort@caa.co.uk
NUTS code: UKJ24Internet address(es):Main address: http://www.caa.co.uk
I.3)Communication
CAA House, 45-59 Kingsway
London
WC2B 6TE
UNITED KINGDOM
Contact person: Claire Lefort
Telephone: +44 1293573042
E-mail: claire.lefort@caa.co.uk
NUTS code: UKJ24
Internet address(es):Main address: https://caa.delta-esourcing.com
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Charter Air Broker Services to support CAA in managing repatriation of UK Consumers.
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
This tender exercise is for the procurement of a Charter Air Broker (Service Provider) who will work in collaboration with CAA and potentially other third party providers, to undertake efficient and effective repatriation operations that provide the best possible service to consumers who are abroad at the time of a failure. The Service Provider will be required at short-notice to form a team of individuals with the right technical and operational skills and experience, and in sufficient numbers to work with CAA in managing a repatriation operation.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
West Sussex.
II.2.4)Description of the procurement:
This tender exercise is for the procurement of a Charter Air Broker (Service Provider) who will work in collaboration with CAA and potentially other third party providers, to undertake efficient and effective repatriation operations that provide the best possible service to consumers who are abroad at the time of an ATOL Holder failure.
The Service Provider will be required at short-notice to form a team of individuals with the right technical and operational skills and experience, and in sufficient numbers to work with CAA in managing a repatriation operation. This will entail the Service Provider undertaking:
i. Contingency Planning;
ii. Flight Planning;
iii. Securing Aircraft (Broking); and
iv. Flight Administration and Reconciliation.
II.2.5)Award criteria
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The Agreement may be extended on the same terms and conditions at CAA’s option for a further period or periods not exceeding 12 months in total.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
II.2.14)Additional information
CAA has reviewed its contingency plans and operational resilience for dealing with larger scale repatriation operations and is now enhancing these arrangements. This entails working in collaboration with the aviation industry, improving charter market intelligence and acquiring expertise in flight planning and charter air broking. This tender exercise is for the procurement of a Charter Air Broker (Service Provider) who will work in collaboration with CAA and potentially other third party providers, to undertake efficient and effective repatriation operations that provide the best possible service to consumers who are abroad at the time of an ATOL Holder failure. The Service Provider will be required at short-notice to form a team of individuals with the right technical and operational skills and experience, and in sufficient numbers to work with CAA in managing a repatriation operation. This will entail the Service Provider undertaking:
i. Contingency Planning;
ii. Flight Planning;
iii. Securing Aircraft (Broking); and
iv. Flight Administration and Reconciliation.
Bidders interested in delivering the services must ensure and provide evidence that they meet the following minimum qualification requirements:
i. IATA accredited with full ticketing facilities;
ii. Have access to (non-IATA) low cost airline inventory with full ticketing facilities;
iii. Hold an Air Travel Organiser’s Licence (ATOL);
iv. Are able to provide 24/7 in-house (not sub-contracted or outsourced) Flight Watch throughout the course of a repatriation operation. (Flight Watch includes but is not limited to the continuous monitoring and recording of contracted airline service performance and resolving operational issues arising).
Due to the nature of the CAA’s requirements only an estimate Framework agreement value can be provided, we are not able to predict if, or how many failures may occur. Our estimate is that the value of the Framework Agreement may be between the sums of 10 000 GBP to 1 000 000 GBP over the Agreement term.
Further information can be found in the tender documentation.
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.3)Additional information:
For more information about this opportunity, please visit the Delta eSourcing portal at: https://caa.delta-esourcing.com/tenders/UK-UK-London:-Air-charter-services./62748782T8
To respond to this opportunity, please click here: https://caa.delta-esourcing.com/respond/62748782T8
GO Reference: GO-2016422-PRO-8105542.
VI.4.1)Review body
CAA House, 45-59 Kingsway
London
WC2B 6TE
UNITED KINGDOM
E-mail: claire.lefort@caa.co.uk
VI.5)Date of dispatch of this notice:
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