Citywide General Home Care Services – Newcastle Council Framework

Citywide General Home Care Services – Newcastle Council Framework

Citywide general domiciliary care service for the following client groups: older people aged 65 years and over;
people with learning disabilities aged 18 years and over.

United Kingdom-Newcastle upon Tyne: Health and social work services

2018/S 048-106775

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Newcastle City Council
Room 104, Civic Centre, Barras Bridge
Contact point(s): Kathryn Williams
For the attention of: Kathryn Williams
NE1 8QH Newcastle upon Tyne
United Kingdom
Telephone: +44 1912116366
E-mail: Corporate.Procurement.Team@newcastle.gov.uk
Fax: +44 1912114832

Internet address(es):

General address of the contracting authority: http://wwwnepoportal.org

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

006068 Citywide General Home Care Services

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Newcastle upon Tyne, UK

NUTS code UKC22

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 100

Duration of the framework agreement

Duration in months: 35

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 3 800 000,00 GBP

II.1.5)Short description of the contract or purchase(s)

Citywide general domiciliary care service for the following client groups:
— older people aged 65 years and over;
— people with learning disabilities aged 18 years and over;
— people with mental health needs aged 18 years and over;
— people with physical disabilities, including sensory impairment aged 18 years over;
— people aged 18 years and over with specific needs, for example (but not restricted to) dementia, end-of-life, palliative care, and sudden onset brain injury.

The Framework Agreement will commence 1.6.2018 and expire 30.4.2020 (the Framework includes 1 x 12 month Option to Extend to 30.4.2021). Further Information and associated documents are available on our electronic tendering system at www.nepoportal.org

II.1.6)Common procurement vocabulary (CPV)

85000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Newcastle City Council tendered for a general domiciliary care service in early 2017 under contract reference 005245. The framework agreement commenced in May 2017, with 4 Providers covering 2 zones in the City — East and West (2 Providers per zone). A further contract was tendered for the North, resulting in one Provider being awarded a contract under the same contract reference. That contract running co-terminally with the framework. However, since inception, the 5 providers have at times struggled to meet the demands of an ageing population who have increasingly complex needs. Despite steps taken to address market failure, we have needed in some instances to commission care packages ‘off framework’ under spot contract arrangements.
This position cannot be sustained and formal contracting arrangements are required to allow the Council’s commissioners greater powers to monitor service quality and hold providers to account where service provision falls short.
Commissioners are therefore seeking to tender for a framework agreement for the provision of a citywide general domiciliary care service for the following client groups:
— older people aged 65 years and over,
— people with learning disabilities aged 18 years and over,
— people with mental health needs aged 18 years and over,
— people with physical disabilities, including sensory impairment aged 18 years over,
— people aged 18 years and over with specific needs, for example (but not restricted to) dementia, end-of-life, palliative care, and sudden onset brain injury.
This framework agreement does not replace 005245. Commissioners will initially seek placements with providers under framework 005245 but will use the citywide service in instances where the 5 providers cannot respond.
The framework agreement will commence 1.6.2018 and will run until 30.4.2020 (to align with contract 005245, which also expires on 30.4.2020). The framework agreement also includes 1 x 12 month Option to Extend to 30.4.2021.
Framework agreement 005245 is broken down into Lots. There are issues with the Providers appointed to that Agreement being able to pick up work across the Lots and across the City. Lotting this Framework 006068 will not assist in addressing the market failure currently experienced therefore Framework 006068 will not be broken down into lots.
Estimated value excluding VAT: 3 800 000,00 GBP

II.2.2)Information about options

Options: yes
Description of these options: 1 x 12 month option to extend from 30.4.2020 to 30.4.2021
Provisional timetable for recourse to these options:
in months: 20 (from the award of the contract)

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 35 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

The Contracting Authority reserves the right to require deposits, guarantees, bonds, insurance, or any other form of appropriate security. Details to be provided in the Invitation to Tender

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details to be provided in the Invitation to Tender

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Where a consortium or other grouping of suppliers submits a bid, such consortia or grouping must nominate a lead organisation to deal with NCC on all matters relating to the Agreement. All consortium or grouping members will however be required to be jointly and severally liable in respect of the obligations and liabilities relating to the Agreement

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Details to be provided in the Invitation to Tender
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: All applicants are required to complete and return a detailed selection questionnaire prepared by the Contracting Authority and provide such supporting evidence as may be requested by the deadline stated in IV.3.4

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in the selection questionnaire

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the selection questionnaire and ITT documents
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

006068 Citywide General Home Care Services

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 10.4.2018 – 17:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

10.4.2018 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 10.4.2018 – 17:30

Place:

via electronic e-tendering portal system

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Under this procurement, the contractor is required to participate actively in the economic and social regeneration of the locality of, and surroundings of, the place of delivery for the procurement. Contract performance conditions may therefore relate in particular to social and environmental considerations.
Electronic ordering will be used and/or electronic invoicing will be accepted and/or electronic payment will be used.

Please go to our web site located at www.nepoportal.org to register and download the documents.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 provide aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland)
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

8.3.2018

 

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