Citywide Homecare and Community Support Service Hull

Citywide Homecare and Community Support Service Hull

Hull City Council invites qualified and interested suppliers to tender for the provision of a 4 year framework agreement with concessions, meaning customers will buy and select services from the framework.

United Kingdom-Hull: Health and social work services

2015/S 122-223567

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Hull City Council
Room 94, The Guildhall, Alfred Gelder Street
For the attention of: Mr David Sullivan
HU1 2AA Hull
UNITED KINGDOM
Telephone: +44 1482616291
E-mail: dave.sullivan@hullcc.gov.uk
Fax: +44 1482613310

Internet address(es):

General address of the contracting authority: http://www.hullcc.gov.uk

Address of the buyer profile: http://www.hullcc.gov.uk

Electronic access to information: www.yortender.co.uk

Electronic submission of tenders and requests to participate: www.yortender.co.uk

Further information can be obtained from: Hull City Council
Hull City Council. Guildhall. Alfred Gelder Street
For the attention of: David Sullivan
HU1 2AA Hull
UNITED KINGDOM
Telephone: +44 1482616291
E-mail: dave.sullivan@hullcc.gov.uk
Fax: +44 1482613310

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Yortender/Procontract
Hull City Council advertise all procurements via YORtender.
Contact point(s): Yortender
For the attention of: Yortender
www.yortender.co.uk
UNITED KINGDOM
Telephone: +44 8445434579
E-mail: info@due-north.com
Fax: +44 1670713594

Tenders or requests to participate must be sent to: Yortender/Procontract
Hull City Council advertise all procurements via YORtender.
Contact point(s): Yortender
For the attention of: Yortender
www.yortender.co.uk
UNITED KINGDOM
Telephone: +44 8445434579
E-mail: info@due-north.com
Fax: +44 1670713594

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Clinical Commissioning Group
NHS Hull CCG, 2nd Floor Wilberforce Court, High Street
HU1 1NE Hull
UNITED KINGDOM

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Citywide Homecare and Community Support Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKE11

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 12

Duration of the framework agreement

Duration in years: 4
Justification for a framework agreement, the duration of which exceeds four years: The framework will not exceed 4 years.

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 40 000 000 GBP
Frequency and value of the contracts to be awarded: Not known.

II.1.5)Short description of the contract or purchase(s)

Hull City Council invites qualified and interested suppliers to tender for the provision of a 4 year framework agreement with concessions, meaning customers will buy and select services from the framework in meeting their specific outcomes, for the provision of a Citywide Homecare & Community Support Service.
The Council will select via evaluation a maximum of 12 suitably skilled and effective homecare agencies, all with the ability to respond effectively to customers wanting to buy their services on a first come first served based. We are seeking innovative and forward thinking homecare providers who understand what is required in delivering a responsive customer facing service.
Hull City Council operates a central ECM system that sets out minute by minute billing against Customer outcomes based solutions software.
No guarantee can be provided to the successful tenderer(s) of the amount of business to be placed during the continuance of the framework.
The new framework will commence on 1.9.2015 until 31.8.2019.
Value of the contract — will not exceed 40 000 000 GBP pounds over the terms of contract.
Details of current expenditure or potential future uptake are given in good faith as a guide to past purchasing and current planning to assist you in submitting your Tender. They should not be interpreted as an undertaking to purchase any goods or services to any particular value and do not form part of the Contract.
Homecare is the term used in Hull to describe Domiciliary Care monitored by the Care Quality Commission, underpinned by the Care Standards 2012, and the Care Act 2014. These services will be commissioned by Hull City Council (HCC) in positive joint partnership with Hull’s Clinical Commissioning Group (CCG) for the provision of Part or Fully funded Continuing Health Care and / or planned Reablement Services; in order to meet the assessed needs and desired outcomes of Customers.
This service relates to the provision of homecare services, city wide and within Hull City Council’s extra care community hubs. The service is generic, and will therefore be available to all adults aged (18) and over, including people with a learning disability, autism, sensory disability, mental health needs, substance-misuse related needs and needs related to HIV.
The aim of this service is to ensure that people are enabled to maintain independence and choice within their own home.
The service has been designed to meet the requirements of the Personalisation agenda. Personalisation in Hull is concerned with making services fit around the Customer, enabling people to make decisions, maximising their life opportunities and giving them choice and control in the way care and support is delivered.
Homecare based in Hulls Extra Care Community Hubs will be undertaken through a mini competition process, as three LOTS at a later date:
Lot A1) Hall Road, Orchard Park, North Hull.(60 two bedroom and 5 one bedroom apartments).
Lot A2) Hawthorn Avenue, West Hull.(89 two bedroom apartments and 6 one bedroom short stay apartments).
Lot A3) Leads Road, East Hull.(60 two bedroom and 96 one bedroom apartments).
Please note, all successful suppliers entered on to the framework will be offered the opportunity to tender for (LOT A1 A2 and A3) Homecare based in Hulls Extra Care Community Hubs at a later date (during the term of this framework). The first Hub (Lot A1) is scheduled to open in January 2017, the second Hub (Lot A2) in April 2017 and the third Hub (Lot A3) in July 2017.
The total units of Extra Care will be 300 across all three community hubs.
The hours of care and support will be based on the below community balance within each extra care community hub:
Low level Need — 1 to 10 hours of care or support
Med Level Need — 10 to 25 hours of care and support
High Level Need — 25 plus — care and support
Under this contract the Supplier will be required to actively contribute to the achievement of social objectives. These include: skills development; employment and training opportunities within the locality of where the contract will be delivered; and other added value initiatives throughout the supply chain to support community programmes promoted by the council. Accordingly contract performance conditions may relate in particular to secondary considerations.
The Authority envisages that the staff working on the current service may transfer to the Service Provider or its subcontractors, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) (TUPE) along with the Services.

II.1.6)Common procurement vocabulary (CPV)

85000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Hull City Council invites qualified and interested suppliers to tender for the provision of a 4 year framework agreement with concessions, meaning customers will buy and select services from the framework in meeting their specific outcomes, for the provision of a Citywide Homecare & Community Support Service.
The Authority will select by evaluation a maximum of 12 suitably skilled and effective homecare agencies, all with the ability to respond effectively to customers wanting to buy their services on a first come first served basis.Suitable providers must score a minimum of 65 % overall in order to be considered for the Framework.
We are seeking innovative and forward thinking homecare providers who understand what is required in delivering a responsive customer facing service.
Hull City Council operates a central ECM system that sets out minute by minute billing against Customer outcomes based solutions software.
No guarantee can be provided to the successful tenderer(s) of the amount of business to be placed during the continuance of the framework.
The new framework will commence on 1.9.2015 until 31.8.2019.
Homecare based in Hulls Extra Care Community Hubs (These lots will be tendered via a mini competition at a later date)
Lot A1) Hall Road, Orchard Park, North Hull (60 two bedroom, 5 one bedroom apartments
Lot A2) Hawthorn Avenue, West Hull (89 two bedroom, 6 one bedroom short stay apartments.
Lot A3) Leads Road, East Hull (60 two bedroom, 96 one bedroom apartments).
Please note, all successful suppliers entered on to the framework will be offered the opportunity to tender for (LOT A1 — A3) Homecare based in Hulls Extra Care Community Hubs at a later date (during the term of this framework). The first Hub (Lot A1) is scheduled to open in December 2016, the second Hub (Lot A2) in March 2017 and the third Hub (Lot A3) in June 2017. Please note these dates are subject to change.
Estimated value excluding VAT: 40 000 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Starting 1.9.2015. Completion 31.8.2019

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

See tender documentation.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

See tender documentation.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

See tender documentation.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: See tender documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: See tender documentation.
Minimum level(s) of standards possibly required: See tender documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
See tender documentation.
Minimum level(s) of standards possibly required:
See tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 0

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

9PPK-WLFOF3
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

17.7.2015 – 17:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

26.6.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 180 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 20.7.2015 – 9:30
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Hull City Council advertise all procurements via YORtender. This system is free to register and available at the following link: www.yortender.co.ukHull City Council will not accept manual tenders. All tenders must be submitted via YORtender. Electronic tender documentation will be available via YORtender only. This services will be commissioned by Hull City Council (HCC) in positive joint partnership with Hull’s Clinical Commissioning Group (CCG) for the provision of Part or Fully funded Continuing Health Care and / or planned Reablement Services; in order to meet the assessed needs and desired outcomes of Customers.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Town Clerk
Hull City Council, Guildhall, Alfred Gelder Street
HU1 2AA Hull
UNITED KINGDOM
E-mail: info@hullcc.gov.uk
Telephone: +44 1482300300
Internet address: http://www.hullcc.gov.uk
Fax: +44 1482613310

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Alcatel Ruling.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

22.6.2015

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