Cleaning and Window Cleaning Services Surrey

Cleaning and Window Cleaning Services Surrey

Hanover wish to appoint a contract(s) for cleaning and window cleaning services to 29 Extra Care Estates in the North area. The contract will be broken down into four lots.

United Kingdom-Staines: Cleaning services

2014/S 157-283048

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Hanover Housing Association
Hanover House, 1 Bridge Close
For the attention of: Nicole Penn
TW18 4TB Staines
UNITED KINGDOM
Telephone: +44 1784446000
E-mail: procurement@hanover.org.uk

Internet address(es):

General address of the contracting authority: www.hanover.org.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Housing and community amenities
I.4)Contract award on behalf of other contracting authorities

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Extra Care Cleaning Services — North.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 14: Building-cleaning services and property management services
Main site or location of works, place of delivery or of performance: 29 Extra Care Estates in the North (broken into 4 Lots).

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

II.1.4)Information on framework agreement

Duration of the framework agreement

Duration in years: 5

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 2 800 000 and 3 350 000 GBP

II.1.5)Short description of the contract or purchase(s)

Hanover wish to appoint a contract(s) for cleaning and window cleaning services to 29 Extra Care Estates in the North area. The contract will be broken down into four lots.

II.1.6)Common procurement vocabulary (CPV)

9091000090911000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The contract will run for 3 years with the option to extend for 12 months on two occasions. (Estimated value based on maximum 5 year contract)
Estimated value excluding VAT:
Range: between 2 800 000 and 3 350 000 GBP
II.2.2)Information about options

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 2

II.3)Duration of the contract or time limit for completion

Starting 1.4.2015. Completion 31.3.2018

Information about lots

Lot No: 1 Lot title: Lot 1

1)Short description

Cleaning, window cleaning and flat cleaning services at 6 Extra Care Estates — North.

2)Common procurement vocabulary (CPV)

9091000090911000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

Duration in months: 60 (from the award of the contract)
5)Additional information about lots

Lot No: 2 Lot title: Lot 2

1)Short description

Cleaning, window cleaning and flat cleaning services at 8 Extra Care Estates — North.

2)Common procurement vocabulary (CPV)

9091000090911000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

Duration in months: 60 (from the award of the contract)
5)Additional information about lots

Lot No: 3 Lot title: Lot 3

1)Short description

Cleaning, window cleaning and flat cleaning services at 8 Extra Care Estates — North.

2)Common procurement vocabulary (CPV)

9091000090911000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

Duration in months: 60 (from the award of the contract)
5)Additional information about lots

Lot No: 4 Lot title: Lot 4

1)Short description

Cleaning, window cleaning and flat cleaning services at 7 Extra Care Estates — North.

2)Common procurement vocabulary (CPV)

9091000090911000

3)Quantity or scope

4)Indication about different date for duration of contract or starting/completion

Duration in months: 60 (from the award of the contract)
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Deposits or guarantees if required by Hanover will be set out in the contract documents.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

The main financing conditions and payment arrangements applicable to this procurement will be set out in the contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Under the contract the provider and its supply chain will be required to actively participate in the achievement of social objectives relating to participation in skills development, employment and training programmes. Under the contract the service provider and its supply chain will also be required to actively participate in the achievement of environmental policy objectives (including, without limitation, energy efficiency related objectives). Accordingly the contract performance conditions may relate in particular to social and environmental considerations. Further details of any such conditions will be included in the contract documents.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://hanover.bravosolution.co.ukand click the link to register — Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details — Note the user-name you chose and click ‘Save’ when complete — You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender — Login to the portal with the user-name/password — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content. — Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the on-line help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Articles 45 to 50 of Directive 2004/18/EC and Regulations 23 to 26 of the Public Contracts Regulations 2006 as set out in the pre qualification questionnaire available from the web site set out in section IV.3.1 and must be returned in accordance with the instructions on that web site by the date in section IV.3.4.
Minimum level(s) of standards possibly required: Minimum levels of standards required by Hanover for technical capacity will be set out in the pre qualification questionnaire.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
In accordance with Articles 45 to 50 of Directive 2004/18/EC and Regulations 23 to 26 of the Public Contracts Regulations 2006 as set out in the pre qualification questionnaire available from the web site set out in section IV.3.1 and must be returned in accordance with the instructions on that web site by the date in section IV.3.4.
Minimum level(s) of standards possibly required:
Minimum levels of standards required by Hanover for technical capacity will be set out in the pre qualification questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3: and maximum number 6
Objective criteria for choosing the limited number of candidates: Maximum of 4 contractors per Lot.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

HHA-170

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

15.9.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

3.10.2014

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 5 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal:https://hanover.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details — Note the user-name you chose and click ‘Save’ when complete — You will shortly receive an e-mail with your unique password (please keep this secure).

2. Express an Interest in the tender — Login to the portal with the user-name/password — Click the ‘PQQs /ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content.— Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box.
3. Responding to the tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining)— You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Royal Courts of Justice
The Strand
WC4V 2LL London
UNITED KINGDOM
Telephone: +44 2074976000

Body responsible for mediation procedures

Office of Government and Commerce
Rosebury Court, St Andrews Business Park, Norfolk
NR7 0HS Norwich
UNITED KINGDOM

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Hanover will observe a standstill period following award of a contract(s) and will conduct itself in accordance with the Public Contracts Regulations 2006 (as amended by the Public Contracts (Amendment) Regulations 2009).

VI.4.3)Service from which information about the lodging of appeals may be obtained

Office of Government and Commerce
Rosebury Court, St Andrews Park, Norfolk
NR7 0HS Norwich
UNITED KINGDOM

VI.5)Date of dispatch of this notice:

14.8.2014

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