Cloud Hosting Services Required

Cloud Hosting Services Required

These options will include:
1. ‘Conventional’ cloud hosting — standard commodity compute and storage options for ‘back office’ type functions; 2. ‘Specialised’ cloud hosting — compute and storage for services that require direct customer interaction at volume.

United Kingdom-Didcot: IT services: consulting, software development, Internet and support

2015/S 218-398173

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Jisc Services Ltd
Lumen House, Library Avenue
For the attention of: Procurement Co-ordinator
OX11 0SG Didcot
UNITED KINGDOM
Telephone: +44 1235822341
E-mail: procurement@jisc.ac.uk
Fax: +44 1235822286

Internet address(es):

General address of the contracting authority: www.jisc.ac.uk

Electronic access to information: http://tenders.jisc.ac.uk

Electronic submission of tenders and requests to participate: http://tenders.jisc.ac.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: national education and research network provider

I.3)Main activity

Education

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Service Hosting Infrastructure.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 24: Education and vocational education services

NUTS code UKJ14

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

In this procurement, JSL seeks to establish a more standardised, reliable and economically favourable hosting environment for our services. Through a competitive dialogue procurement process we intend to explore the full range of possible solutions, and as we currently understand the market, these options will include:
1. ‘Conventional’ cloud hosting — standard commodity compute and storage options for ‘back office’ type functions;
2. ‘Specialised’ cloud hosting — compute and storage for services that require direct customer interaction at volume, certified security contexts, multiple fixed NAT-free IP addressed estates, or otherwise challenge the standard cloud model;
3. Private cloud infrastructure — A dedicated hardware virtualisation layer hosted on Janet in a JSL data-centre delivering at least equivalent functionality to the cloud alternatives described above.

II.1.6)Common procurement vocabulary (CPV)

72000000, 48800000, 48820000, 48000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

JSL designs and operates the national backbone data network (Janet) that serves research and education. Given this level of access to the infrastructure and our understanding of our customers’ processes and needs, JSL also provides a number of value-adding services to our community. Many of these services are tightly bound to the network provision, but increasingly JSL’s portfolio includes products and services that extend beyond purely data connectivity services. An overview of JSL’s offering can be found at https://www.jisc.ac.uk/shared-digital-services

Many of these services are managed by and delivered to the end customer via web portals. Since the current portfolio of JSL products and services has evolved and changed over many years of organic growth, we see a similar diversity in the platforms on which these portals run. Typically at present any given service is operated from dedicated physical hardware (of various kinds) running one of a number of operating systems and/or virtualisation environments and hosted at geographically diverse points of presence on the Janet backbone. This diversity of hosting estate clearly represents an overhead in complexity of management when delivering highly available services to our community.
In this procurement, JSL seeks to establish a more standardised, reliable and economically favourable hosting environment for our services. Through a competitive dialogue procurement process we intend to explore the full range of possible solutions, and as we currently understand the market, these options will include:
1. ‘Conventional’ cloud hosting — standard commodity compute and storage options for ‘back office’-type functions;
2. ‘Specialised’ cloud hosting — compute and storage for services that require direct customer interaction at volume, certified security contexts, multiple fixed NAT-free IP addressed estates, or otherwise challenge the standard cloud model;
3. Private cloud infrastructure — A dedicated hardware virtualisation layer hosted on Janet in a JSL data-centre delivering at least equivalent functionality to the cloud alternatives described above.
2.2. Scope of Service
2.2.1. Scope of Eligible Service Users
This agreement is being established for JSL to place orders on behalf of our customer base. Only JSL will be placing orders. The hosting environment contracted via this procurement will primarily be used to provide JSL services to publicly-funded organisations and/or those providing or supporting education, research or culture in the UK. The Janet Eligibility Policy outlines the types of organisation that are eligible to use the Janet network and it’s associated services. These can be summarised as:
— all institutions of higher or further education;
— all laboratories and other establishments of the Research Councils;
— the bodies funding higher and further education and research across the UK;
— local government authorities where these are providing broadband ICT services to schools, or commissioning these services from third parties;
— ‘Regional Broadband Consortia’ and any other vehicles created by local government authorities in England to aggregate the provision of broadband ICT services to schools;
— the equivalent bodies in Scotland, Wales and Northern Ireland providing broadband ICT services to schools;
— individual schools, whether under local government control or with other governance.
Many of the above bodies are also members of higher and further education purchasing consortia. These are independent organisations that provide a wide range of collaborative purchase agreements to their member institutions through consensus and the common desire to maximise their purchasing power in the market place. Any member of one of these consortia will be eligible to access many of JSL’s services by virtue of its membership, as will members of any other similar purchasing consortium in higher or further education that might be formed during the lifetime of the hosting arrangement.
These organisations may also at their own discretion use JSL services in support of their outreach, technology transfer and associated activities in support of their missions. These activities are commonly referred to as ‘business and community engagement’.
Under the Eligibility Policy services may also be provided to the wider public-sector and associated bodies whom are providing public services other than those relating to education or research, e.g. blue light services, Courts etc. At present these include local government authorities in England and Northern Ireland, Education Scotland, and the Welsh Assembly Government.
The eligible users detailed above will access JSL-operated services running on the hosting platform, but it should be noted that in future the possibility exists of other entities being involved in the supply of one or more of these hosted services in sectors outside of UK education, or of educational bodies outside of the UK subscribing to one or more hosted JSL services. These bodies may include:
The GEANT Association — GEANT provides a portfolio of services to all of the European national research and education network providers (NRENs), typically by identifying a ‘best of breed’ service operated by an individual NREN and making it more widely available to its constituency. JSL may in future make one or more of its hosted services available on a pan-European basis through such a mechanism;
Jiscom — JSL has a commercial arm, Jiscom, which is tasked with identifying appropriate opportunities for the commercial exploitation of JSL services;
Direct NREN relationships — Outside of the GEANT relationship, JSL may contract directly with another NREN for the provision of service. For example, HEAnet, the Irish NREN, provides its community with video-conferencing services operated by JSL via JSL’s Vscene service, which will be an early adopter of the hosting environment established through this procurement.
Estimated value excluding VAT:
Range: between 2 000 000 and 3 000 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 2

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: The supplier shall provide evidence of financial and economic standing, as specified in Article 58 of the Public Contracts Regulations 2015.
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

competitive dialogue

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3: and maximum number 8

Objective criteria for choosing the limited number of candidates: Please refer to tender documents available at http://tenders.jisc.ac.uk

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 6.12.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

7.12.2015 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

18.12.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 7.12.2015 – 12:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The initial terms will be for three years with an option to extend twice, each time for 2 years. The total potential contract term is therefore 7 years.
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Jisc Services Ltd

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: JSL will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Public Contracts Regulations 2015 article 91 provides for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

6.11.2015

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