Concierge Service in Farnborough

Concierge Service in Farnborough

First Wessex is tendering for a Concierge Service in Totland Close flats in Farnborough.

United Kingdom-Portsmouth: Security, fire-fighting, police and defence equipment

2015/S 225-409924

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

First Wessex
Peninsula House
For the attention of: Ms Charlotte Rew
PO2 8HB Portsmouth
UNITED KINGDOM
Telephone: +44 2392896819
E-mail: charlotte.rew@firstwessex.org

Internet address(es):

General address of the contracting authority: http://www.firstwessex.org

Address of the buyer profile: www.housingprocurement.com

Electronic access to information: www.housingprocurement.com

Electronic submission of tenders and requests to participate: www.housingprocurement.com

Further information can be obtained from: First Wessex
Peninsula House
For the attention of: Ms Charlotte Rew
PO2 8HB Portsmouth
UNITED KINGDOM
Telephone: +44 2392896819
E-mail: charlotte.rew@firstwessex.org

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: First Wessex
Peninsula House
For the attention of: Ms Charlotte Rew
PO2 8HB Portsmouth
UNITED KINGDOM
Telephone: +44 2392896819
E-mail: charlotte.rew@firstwessex.org

Tenders or requests to participate must be sent to: First Wessex
Peninsula House
For the attention of: Ms Charlotte Rew
PO2 8HB Portsmouth
UNITED KINGDOM
Telephone: +44 2392896819
E-mail: charlotte.rew@firstwessex.org

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Housing and community amenities

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

First Wessex — Totland Security/Concierge Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 23: Investigation and security services, except armoured car services

NUTS code UKJ3

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

First Wessex is tendering for a Concierge Service in Totland Close flats in Farnborough. The service shall operate 24 hours a day, 365 days a year from the front desk/office located at the main entrance of the flats. The service will be provided by a specialist security and support agency facilitating an enhanced security and customer service orientated concierge service.
The current service employs 3 members of staff who work in a 2 shift system at the desk 7 days a week, between 7:00–19:00 and 19:00–7:00 — with 1 staff member during the day and 2 at night. They work in a pattern of 4 days on and 3 days off. All staff are Security Industry Authority (SIA) licensed.

II.1.6)Common procurement vocabulary (CPV)

35000000, 75200000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

First Wessex is tendering for a Concierge Service in Totland Close flats in Farnborough. The service shall operate 24 hours a day, 365 days a year from the front desk/office located at the main entrance of the flats. The service will be provided by a specialist security and support agency facilitating an enhanced security and customer service orientated concierge service.
The current service employs 3 members of staff who work in a 2 shift system at the desk 7 days a week, between 7:00–19:00 and 19:00–7:00 — with 1 staff member during the day and 2 at night. They work in a pattern of 4 days on and 3 days off. All staff are Security Industry Authority (SIA) licensed.
Estimated value excluding VAT:
Range: between 220 000 and 280 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: 3 year Contract, with the option of extending for 2 more years; if the supplier is deemed to have carried out all work to the given specification, and in accordance with set key performance indicators (KPIs).
Provisional timetable for recourse to these options:
in days: 0 (from the award of the contract)

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 1
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 24 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

As stated in the tender documents, a performance bond or guarantee and/or a parent company guarantee and a collateral warranty may be required.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As stated in the tender documents, terms are detailed in the Model Form of Contract.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

If the operator is a joint venture or consortium, the Contracting Authority requires members to accept joint and several liability. Further information will be provided in the tender documents.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: All staff shall be Security Industry Authority (SIA) licensed, or equivalent. If not SIA licensed, the license shall be from an authority with an identical system in place; however, their system must be equivalent in regards to ‘the protection of the public’. This equivalence will be determined by a comparison with the SIA’s licensing requirements.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if the requirements are met: Requirements will be described in the pre-qualification and invitation to tender documentation. Candidates are referred to Regulation 23 of the Public Contracts Regulations 2006 as amended by the Public Contracts (Amendment) Regulations 2015 and The Public Procurement (Miscellaneous Amendments) Regulations 2011, and the tender documentation. Minimum level(s) of standards possibly required: Requirements will be described in the pre-qualification and invitation to tender documentation. Candidates are referred to Regulation 23 of the Public Contracts Regulations 2006 as amended by the Public Contracts (Amendment) Regulations 2015 and The Public Procurement (Miscellaneous Amendments) Regulations 2011, and the tender documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please see documentation.
Minimum level(s) of standards possibly required:
Please see documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision: All staff shall be Security Industry Authority (SIA) licensed, or equivalent. If not SIA licensed, the license shall be from an authority with an identical system in place; however, their system must be equivalent in regards to ‘the protection of the public’. This equivalence will be determined by a comparison with the SIA’s licensing requirements.

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

8.1.2016 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

20.11.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 11.1.2016 – 12:00
Place: First Wessex
Peninsular House, Wharf Road
PO2 8HB Portsmouth
UNITED KINGDOMPersons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: First Wessex tenders are opened and verified by the Director before being passed to the Procurement Team for evaluation.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

First Wessex
Peninsular House, Wharf Road
PO2 8HB Portsmouth
UNITED KINGDOM
E-mail: procurement.admin@firstwessex.org
Telephone: +44 2392896819
Internet address: www.firstwessex.org

Body responsible for mediation procedures

First Wessex
Peninsular House, Wharf Road
PO2 8HB Portsmouth
UNITED KINGDOM
E-mail: procurement.admin@firstwessex.org
Telephone: +44 2392896819
Internet address: www.firstwessex.org

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

First Wessex
Peninsular House, Wharf Road
PO2 8HB Portsmouth
UNITED KINGDOM
E-mail: procurement.admin@firstwessex.org
Telephone: +44 2392896819
Internet address: www.firstwessex.org

VI.5)Date of dispatch of this notice:

18.11.2015

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