Consultancy Support for IT Outsourcing – Scottish Water

Consultancy Support for IT Outsourcing – Scottish Water

Scottish Water wishes to engage with a consultant to support development of a Sourcing Strategy for its IT Products and Services. These are currently delivered through outsourcing agreements with 3 global IT partners, which expire in August 2018.

United Kingdom-Glasgow: Information technology requirements review services

2015/S 004-004829

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Scottish Water
The Bridge, Buchanan Gate Business Park, Stepps, Cumbernauld Road
For the attention of: Andrew Neilson
Glasgow
UNITED KINGDOM
Telephone: +44 1414147990
E-mail: andrew.neilson@scottishwater.co.uk

Internet address(es):

General address of the contracting entity: www.scottishwater.co.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10303

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Water
I.3)Contract award on behalf of other contracting entities

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting entity:

Consultancy Support for IT Outsourcing.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Central Scotland.

NUTS code UKM

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT
Range: between 300 000 and 800 000 GBP

II.1.5)Short description of the contract or purchase(s):

Scottish Water wishes to engage with a consultant to support development of a Sourcing Strategy for its IT Products and Services. These are currently delivered through outsourcing agreements with 3 global IT partners, which expire in August 2018.
Scottish Water is conducting a full review of its sourcing strategy, service requirements, supply chain design and service integration solution in preparation for a formal procurement.
Potential bidders must demonstrate that they meet these minimum criteria:
1. within the last 18 months they have provided consultancy support to a similarly scoped project that involved re-procurement of IT external support from an existing environment of outsourced provision to multiple partners;
2. track record of successful support in the development of sourcing strategies for clients with at least 50 000 000 (GBP) of annual expenditure on external IT service/products.

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site athttp://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=331835

II.1.6)Common procurement vocabulary (CPV)

72223000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Information about lots

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Scottish Water wishes to engage with a consultant to support development of a Sourcing Strategy for its IT Products and Services. These are currently delivered through outsourcing agreements with 3 global IT partners, which expire in August 2018.
Scottish Water is conducting a full review of its sourcing strategy, service requirements, supply chain design and service integration solution in preparation for a formal procurement.
Potential bidders must demonstrate that they meet these minimum criteria:
1. within the last 18 months they have provided consultancy support to a similarly scoped project that involved re-procurement of IT external support from an existing environment of outsourced provision to multiple partners;
2. track record of successful support in the development of sourcing strategies for clients with at least 50 000 000 (GBP)of annual expenditure on external IT service/products.
Objectives of the project are to:
1. identify a Sourcing Model with the right number of providers and work packaging to maximise commercial and technical synergies, minimise procurement and management costs, and avoid complacency or dependency. This will include Scottish Water both as a delivery organisation and as a retained organisation;
2. review the end to end service requirement to identify the best means of delivering Scottish Waters Business requirement;
3. assist Scottish Water in the review, assessment and selection of preferred suppliers;
4. develop an effective eco-system including specialist niche companies alongside primary service partners, working together positively and productively to maximise innovation;
5. support implementation of a service integration solution and alliance model across Scottish Water providers which drives real co-operation, end-to-end service improvement, Customer Awareness, value for money and business advantage for Scottish Water;
6. recommend commercial and pricing models which incentivise positive provider behaviours and so deliver cost reduction, service improvement, flexibility and additional business value;
7. develop a performance management system across all strategic Scottish Water IT partners that not only delivers the expected benefits but goes further to extract the full potential value available from each sourcing relationship;
8. review current IT Business Change programme delivery models and recommend improvements so that Scottish Water can deliver the challenging programmes being implemented over the coming years (2015 to 2021);
9. recommend a shape for the Scottish Water retained organisation so it is fit-for-purpose and can deliver the expected benefits from and implement the new sourcing model going forward;
10. review all currently in-house delivered services and recommend best of breed model for future delivery;
11. recommend how Scottish Water can capitalise fully on any new opportunities and capabilities in the sourcing marketplace — e.g. Independent SIAM services, RPA (robotic process automation), re-shoring, impact sourcing.
Potential bidders should note that Scottish Water requires the consultancy support to commence immediately on award, expected to be during April 2015.
Estimated value excluding VAT
Range: between 300 000 and 800 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.

III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.
Expressions of interest should be submitted through Public Contracts Scotland by the date indicated. Thereafter all applicants will be requested to complete a Pre-Qualification Questionnaire. Questionnaires will be issued electronically to all applicants through Public Contracts Scotland — Tenders after the deadline for noting interest (i.e. after 20th January). To avoid delay in receiving the questionnaire, please ensure that your organisation is also registered on ‘Public Contracts Scotland — Tenders’ (N.B. this is not the same as the Public Contracts Scotland registration.) Responses to Pre-Qualification Questionnaires will be assessed and used to short-list applicants who will be invited to proceed to the next stage of the tender process. Applicants will only be assessed based on the answers provided in the questionnaires.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents. Financial standing relevant to the anticipated contract value will be determined by Scottish Water based on the response to the pre-qualification questionnaire and any further financial checks deemed necessary.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: Applicants must complete the technical questions within the pre-qualification questionnaire and tender documents. As a minimum requirement, within the last 18 months they must have:
(1) provided consultancy support to a similarly scoped project that involved re-procurement of IT external support from an existing environment of outsourced provision to multiple partners;
(2) a track record of successful support in the development of sourcing strategies for clients with at least 50 000 000 (GBP) of annual expenditure on external IT service/products.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting entity:

SW15/ITT/970
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents

IV.3.4)Time limit for receipt of tenders or requests to participate

20.1.2015 – 12:00

IV.3.5)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information:

This contract notice does not preclude Scottish Water from issuing other contract notices for specific requirements from time to time. The contents of this Notice are sufficient for submissions of pre-qualification data all other communications are discouraged. Responses to the OJEU Notice will be evaluated based on Section III.2 and only successful applicants following PQQ evaluation will be invited to submit a tender. Scottish Water reserves the right to divide the scope of the contract into lots at tender and contract award stages as it deems appropriate. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination.
(SC Ref:331835).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: In accordance with regulation 33 of The Utilities Contracts (Scotland) Regulations 2006 as amended (the Regulations) Scottish Water will incorporate a minimum of 10 calendar day standstill period between the communication of the award decision and the decision to enter into the contract with the successful tenderer. A breach of any duty owed under the Regulation is actionable by any economic operator which, in consequence of the breach, suffers, or risks suffering, loss or damage and such proceedings may be brought either the Sheriff Court or Court of Session. Any such action must be brought within 3 months from the date when grounds for the bringing of proceedings first arose unless the Court considers that there is good reason for extending the period within which proceedings may be brought.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

5.1.2015

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