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Content Management for BBC

London: IT services: consulting, software development, Internet and support

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The British Broadcasting Corporation (BBC)
Broadcasting House, Portland Place
For the attention of: Michael Drake
W1A 1AA London
UNITED KINGDOM
Telephone: +44 7711913472
E-mail: michael.drake@bbc.co.uk
Fax: +44 2080082656

Internet address(es):

General address of the contracting authority: www.bbc.co.uk/supplying/livetenders.shtml

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Other: Broadcasting

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

The procurement of a solution to power search functions across the BBC’s audience facing IP delivered content.
A contract will be awarded based on criteria set out in the invitation to tender.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Main site or location of works, place of delivery or of performance: BBC sites across the United Kingdom.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The procurement of a solution to power search functions across the BBC’s audience facing IP delivered content.
A contract will be awarded based on criteria set out in the invitation to tender.

II.1.6)Common procurement vocabulary (CPV)

72000000, 72400000

II.1.7)Information about Government Procurement Agreement (GPA)

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The procurement of a solution to power search functions across the BBC’s audience facing IP delivered content.
A contract will be awarded based on criteria set out in the invitation to tender.
Estimated value excluding VAT:
Range: between 600 000 and 800 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The BBC may at its discretion extend these agreements by up to 2 occasions of up to 12 months on each occasion.

II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 24 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Guarantees may be required.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.

III.1.4)Other particular conditions

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers instructions:
How to express interest in this tender:
1. Register your company on the eSourcing portal (this is only required once),

— Browse to the eSourcing portal: https://bbc.bravosolution.co.uk and click the link to register,

— Accept the terms and conditions and click “Continue”,
— Enter your correct business and user details,
— Note the username you chose and click “Save” when complete,
— You will shortly receive an e-mail with your unique password (please keep this secure).
2. Express an interest in the tender:
— Login to the portal with the username/password,
— Click the “PQQs / ITTs Open To All Suppliers” link (these are pre-qualification questionnaires or invitations to tender open to any registered supplier),
— Click on the relevant PQQ/ ITT to access the content,
— Click the “Express Interest” button in the “Actions” box on the left-hand side of the page,
— This will move the PQQ /ITT into your “My PQQs/ My ITTs” page (this is a secure area reserved for your projects only),
— You can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box 3,
— Responding to the tender, you can now choose to “Reply” or “Reject” (please give a reason if rejecting),
— You can now use the “Messages” function to communicate with the buyer and seek any clarification,
— Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT,
— There may be a mixture of online & offline actions for you to perform (there is detailed online help available),
— You must then publish your reply using the publish button in the “Actions” box on the left-hand side of the page.
If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Measurement of economic standing and financial capacity will be determined by a set of financial performance indicators covering turnover, gross profit, operating profit, Return on Capital Employed, and Acid Test Ratio over the 3 previous financial years. Bidders will be required to submit this information using a pre-qualification questionnaire which is available for download at Bravosolution via http://www.bbc.co.uk/supplying/livetenders.shtml.

Minimum level(s) of standards possibly required: Please see Section B3 of the PQQ information pack.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:

Economic operators must demonstrate a proven track record in the area of activity covered by this contract. A list of works comparable to those covered by this contract and carried out over the last 3 years will be required. This information together with other questions relating to technical capacity will be provided using a pre-qualification questionnaire which is available for download at Bravosolution via http://www.bbc.co.uk/supplying/livetenders.shtml.

Minimum level(s) of standards possibly required:
1. The solution must be able to index a text-corpus of at least 10 000 000 uniquely identifiable content items such as web pages, news stories, metadata for TV and radio programmes and blog posts (“Content Items”);
2. The solution must identify relevant Content Items in response to free-text queries with support for explicit filtering and tuning of results;
3. The solution must deliver sub-second average response times to free-text queries including under high indexing and/or query load. A high load for BBC Online* is currently approximately thirty user queries per second but this is expected to increase over time;
4. The solution must support powerful lexical operations – for example spell-checking and synonyms, with the capabilities to configure, extend and tune the operations in order to meet specific BBC editorial and business need – EG appending words into a spell checking vocabulary and creating new synonym rules;
5. The solution must have the capability to support multiple languages, including Arabic, Azeri, Bangla, Bengali, British English, Burmese, Chinese (simplified and traditional), Czech, French, Gaelic, Greek, Hausa, Hindi, Indonesian, Kinyarwanda, Kirundi, Kyrgyz, Nepali, Pashto, Persian, Polish, Portuguese, Romanian, Russian, Sinhala, Somali, Spanish, Swahili, Tamil, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese and Welsh;
6. The solution must offer a comprehensive open API for operations such as indexing, querying and tuning using industry-standard protocols, for example XML over HTTP;
7. The solution must be easily scalable, highly available and provide facilities for alerting and diagnosis of faults.

* for further information on what is meant by “BBC Online”, please refer to: http://www.bbc.co.uk/blogs/aboutthebbc/2011/06/connected-storytelling-one-service-ten-products-four-screens.shtml.

III.2.4)Information about reserved contracts

III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 6

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: The BBC may carry out a reverse electronic auction if appropriate.

IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

PROC 2011 02 MAD

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

19.12.2011 – 15:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

In the case of technology requirements, the BBC may involve its technology partner (Siemens IT Solutions Limited) to assist in the scooping and drafting of invitations to tender and/or the evaluation of tenders. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document. To prevent BBC eTendering portal e-mail alerts from being quarantined by your organisation’s fire wall or spam filter, you are advised to instruct your IT team to accept all e-mails with a .BravoSolution.couk extension (our portal provider) or from help@bravosolution.co.uk. Suppliers who successfully pre-qualify will be invited to tender for the services required. Before final selection the BBC may invite bidders to present their submission to a tender board; may wish to visit supplier or client premises; may wish to take up client references. If Section II.1.9 shows “Yes”, variants will be accepted provided they meet the core requirements of the project.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

9.11.2011

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