Contract for Monitoring of Careline Alarms

Contract for Monitoring of Careline Alarms

Monitoring of Careline Alarms used by elderly and vulnerable people.

United Kingdom-King’s Lynn: Alarm-monitoring services

2016/S 056-092714

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Borough Council of King’s Lynn and West Norfolk

E07000146
Kings Court, Chapel Street
King’s Lynn
PE30 1EX
UNITED KINGDOM
Contact person: Tony Hague
Telephone: +44 1553616791
E-mail: procurementtenders@West-Norfolk.gov.uk
NUTS code: UKH13Internet address(es):Main address: http://www.west-norfolk.gov.uk

Address of the buyer profile: http://www.west-norfolk.gov.uk/default.aspx?page=22871

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.west-norfolk.gov.uk/default.aspx?page=22871
Additional information can be obtained from another address:
Borough Council of King’s Lynn and West Norfolk
E07000146
King’s Lynn
UNITED KINGDOM
Contact person: Tony Hague
E-mail: procurementtenders@west-norfolk.gov.uk
NUTS code: UKH13Internet address(es):Main address: http://www.west-norfolk.gov.uk

Address of the buyer profile: http://www.west-norfolk.gov.uk/default.aspx?page=22871

Tenders or requests to participate must be submitted to the following address:
Borough Council of King’s Lynn and West Norfolk
E07000146
Kings Court, Chapel Street
King’s Lynn
PE30 1EX
UNITED KINGDOM
Contact person: The Monitoring Officer
E-mail: monitor@west-norfolk.gov.uk
NUTS code: UKH13Internet address(es):Main address: http://www.west-norfolk.gov.uk

Address of the buyer profile: http://www.west-norfolk.gov.uk/default.aspx?page=22871

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Monitoring of Careline Alarms.

Reference number: BCKLWN88

II.1.2)Main CPV code

79711000

II.1.3)Type of contract

Services

II.1.4)Short description:

Monitoring of Careline Alarms used by elderly and vulnerable people. Responding by contacting the client, relatives, carers or emergency services as necessary. Contractors must be compliant with TSA (Telecare Services Association) Code of Practice.

II.1.5)Estimated total value

Value excluding VAT: 600 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKH13

II.2.4)Description of the procurement:

Monitoring of Careline Alarms used by elderly and vulnerable people. Responding by contacting the client, relatives, carers or emergency services as necessary. Contractors must be compliant with TSA (Telecare Services Association) Code of Practice.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Data sharing and access arrangements / Weighting: 20 %
Quality criterion – Name: Method statement on managing conflicts of interest / Weighting: 10 %
Quality criterion – Name: Procedures manual / Weighting: 5 %
Quality criterion – Name: Timetable for transfer of the service / Weighting: 5 %
Cost criterion – Name: Total cost of all elements of the service over the life of the contract / Weighting: 60 %

II.2.6)Estimated value

Value excluding VAT: 600 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

A new tender will be advertised a few months prior to expiry of the contract.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

There will be an option for the Council to offer an extension, or series of extensions, up to 2 further years in total.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Sufficient information will be required in the Qualification Questionnaire to demonstrate that the applicant is in a sound financial position.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

At least 1 reference is required from a customer who is willing to confirm that you provide services to a good standard, similar to those that we require. We also require confirmation that you meet the standards of the TSA (Telecare Services Association) Code of Practice, that you have experience of monitoring the makes and models of alarms that we utilise and that you have protocols in place with the emergency services.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 22/04/2016
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 25/04/2016
Local time: 10:30

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

A new tender will be advertised a few months prior to expiry of the contract.

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

If you download the tender documents online from http://www.west-norfolk.gov.uk/default.aspx?page=22871 please email procurementtenders@west-norfolk.gov.uk to notify us of your interest so that we can send you any updates that become available.

VI.4)Procedures for review

VI.4.1)Review body

Borough Council of King’s Lynn and West Norfolk
King’s Lynn
UNITED KINGDOM
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

Assistant Director — Finance
King’s Court, Chapel Street
King’s Lynn
PE30 1EX
UNITED KINGDOM
E-mail: lorraine.gore@west-norfolk.gov.uk

VI.5)Date of dispatch of this notice:

17/03/2016

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