CRM Development Using Microsoft Dynamics 365

CRM Development Using Microsoft Dynamics 365

South Gloucestershire Council is seeking to appoint a digital business partner to work with us in implementing our digital programme using Microsoft Dynamics 365.

United Kingdom-Bristol: IT services: consulting, software development, Internet and support

2017/S 099-195770

Contract notice

Supplies

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

South Gloucestershire Council
Council Offices, Badminton Road, Yate
Bristol
BS37 5AF
United Kingdom
Contact person: Julia Hewitt
Telephone: +44 1454865030
E-mail: julia.hewitt@southglos.gov.uk
NUTS code: UKK12

Internet address(es):Main address: www.supplyingthesouthwest.org

Address of the buyer profile: www.southglos.gov.uk

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.supplyingthesouthwest.org
Additional information can be obtained from another address:
South Gloucestershire Council
Badminton Road, Yate
Bristol
BS37 5AF
United Kingdom
E-mail: procurement@southglos.gov.uk
NUTS code: UKK12

Internet address(es):Main address: www.supplyingthesouthwest.org

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Digital Business partner.

Reference number: DN275539

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Supplies

II.1.4)Short description:

South Gloucestershire Council is seeking to appoint a digital business partner to work with us in implementing our digital programme using Microsoft Dynamics 365. The contract with the digital business partner shall be structured as follows:

— Delivery of the enabling element of a CRM development stream;

— Delivery of the remainder of the CRM development stream;

— Assist with other workstreams;

— On-going ad-hoc advice and support.

II.1.5)Estimated total value

Value excluding VAT: 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72000000 – JA02

II.2.3)Place of performance

NUTS code: UKK12
Main site or place of performance:

Bath and North East Somerset, North Somerset and South Gloucestershire.

II.2.4)Description of the procurement:

South Gloucestershire Council is seeking to appoint a digital business partner to work with us in implementing our digital programme using Microsoft Dynamics 365. The contract with the digital business partner shall be structured as follows:

— Delivery of the enabling element of a CRM development stream

— Delivery of the remainder of the CRM development stream

— Assist with other workstreams

— On-going ad-hoc advice and support.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/09/2017
End: 31/08/2020
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3
Maximum number: 7
Objective criteria for choosing the limited number of candidates:

Refer to procurement documents.

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 22/06/2017
Local time: 09:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 26/06/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=259820788

GO Reference: GO-2017522-PRO-10259786.

VI.4)Procedures for review

VI.4.1)Review body

South Gloucestershire Council
Badminton Road, Yate
Bristol
BS37 5AF
United Kingdom
Telephone: +44 1454865030
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for review procedures:

South Gloucestershire Council will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

VI.4.4)Service from which information about the review procedure may be obtained

South Gloucestershire Council
Badminton Road, Yate
Bristol
BS37 5AF
United Kingdom
Telephone: +44 1454865030

VI.5)Date of dispatch of this notice:

22/05/2017

 

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