Crossrail Train Operating Concession

Crossrail Train Operating Concession

The contract is a new fixed-term concession agreement for operating the Crossrail services on new Crossrail infrastructure and over existing networks.

UK-London: Transport services (excl. Waste transport)

2013/S 052-085613

Contract notice – utilities


Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Transport for London (TfL)
(Rail for London Operations Team) c/o Crossrail Ltd, CS30/G5/14, 25 Canada Square, Canary Wharf
For the attention of: Nick Arthurton
E14 5LQ London

Internet address(es):

General address of the contracting entity:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity
Railway services
Urban railway, tramway, trolleybus or bus services
I.3)Contract award on behalf of other contracting entities

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting entity:
Crossrail Train Operating Concession.
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 18: Rail transport services
Main site or location of works, place of delivery or of performance: London UK.
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s):
The contract is a new fixed-term concession agreement for operating the Crossrail services on new Crossrail infrastructure and over existing networks.
The contract will cover all aspects of train and passenger service operations over the Crossrail network. It is currently anticipated that:
(1) this will include the operation of approximately 27 stations, an estimated 672 timetabled services per weekday to deliver a peak timetable of up to 24 trains per hour and an estimated 11.4m train km/year;
(2) the contract term will be eight years with an option to extend by up to 31 months, exercised at TfL’s discretion.;
(3) the Crossrail train services will connect the City, Canary Wharf, the West End and Heathrow Airport to commuter areas east and west of London.
(4) In addition to the services identified above, the Crossrail Train Operator may be required to operate train services and manage stations on routes further out to Reading and/or Ebbsfleet and/or on additional routes from Liverpool Street to Chingford, Enfield Town and Cheshunt. Such operations are dependent on future decisions by the Department for Transport.
Further details will be provided in the invitation to tender.
II.1.6)Common procurement vocabulary (CPV)

60000000, 60200000, 60210000, 45213321

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Information about lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The scope of the contract is expected to include:
(a) Adopting and operating the existing Shenfield to Liverpool Street train services and associated stations that are anticipated to be separated from the Greater Anglia Franchise in 2015. This may involve operating and maintaining existing leased rolling stock and/or the short term leasing of additional rolling stock, that in due course is anticipated to be partially replaced by new rolling stock supplied by TfL.
(b) Supporting the anticipated introduction of a new fleet of class 345 rolling stock (including making any necessary interim arrangements for the provision and/or maintenance of rolling stock whilst the new fleet is being introduced) anticipated to be initially on the route between Liverpool Street and Shenfield, and the subsequent roll-out of the new fleet across the Crossrail network thereafter.
(c) Development of a close operational relationship with TfL’s Crossrail rolling stock and depot provider to ensure that the new fleet maintenance and performance requirements are achieved.
(d) Development of timetables using industry processes to meet required service levels in line with the introduction of the Crossrail services, which is anticipated to be staged.
(e) Provision of resources to support command and control activities, train operations and station management, maintenance and retail services.
(f) Recruitment and training of the personnel necessary for the provision of the Crossrail services.
(g) Delivery of station enhancement works and/or supporting the delivery of station enhancement works by others.
(h) Obtaining safety certification to operate the Crossrail services and undertake trial operations.
(i) The provision of resources to support the introduction of the new depot and station facilities and the associated dynamic testing and commissioning activities, including making any necessary interim alternative berthing arrangements in anticipation of the new depot facilities.
(j) Entering into station and track access agreements and station leases.
(k) Collection and protection of TfL’s revenue.
(l) Generation of some secondary revenue.
In relation to the scope of this contract, see further section II.2.2 below on options. Further information will be provided in the invitation to tender.
II.2.2)Information about options
Options: yes
Description of these options: The following options are currently anticipated:
(a) An option for Transport for London Limited to extend the contract period for up to 31 months following the initial contract period anticipated to be for approximately 8 years.
(b) The use of Crossrail rolling stock instead of existing rolling stock, particularly to supplement the peak capacity between Shenfield and Liverpool Street with an associated revision to the timetable.
(c) The operation of Woolwich station with associated revisions to the timetable.
Further information will be provided in the invitation to tender.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Duration in months: 127 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Parent company guarantees may be requested if appropriate. Performance bonds and/or capitalisation of the concession (either fixed or contingent) may also be required as alternative or in addition to parent company guarantees.
Detailed requirements will be included in the invitation to tender.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Payment will be a periodic base payment with a package of incentives for increased performance and deductions for below target performance. The contract may include a revenue based incentive regime and may incorporate the generation of secondary revenue from some of the stations.
Further information will be included in the invitation to tender.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Upon Contract Award the contracting entity will enter into a contract with a single legal entity. Therefore, economic operators may form partnerships, limited companies (or equivalent), joint ventures or similar.
Detailed requirements will be included in the invitation to tender.
III.1.4)Other particular conditions:
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Details of the requirements for the performance of the contract will be included in the invitation to tender.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Interested parties must register for pre-qualification for the Crossrail Train Operating Concession procurement via the buyer profile site Following registration parties will be able to download the Pre-qualification documentation which will include a questionnaire and guidance notes.

III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Please refer to the Pre-qualification documentation.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met: Please refer to the Pre-qualification documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:
IV.3.2)Previous publication(s) concerning the same contract

Periodic indicative notice

Notice number in the OJEU: 2012/S 84-138896 of 2.5.2012

IV.3.3)Conditions for obtaining specifications and additional documents
Time limit for receipt of requests for documents or for accessing documents: ..
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
30.4.2013 – 12:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
Economic operators shall note the following:
1. Whilst the contracting entity in I.1 is Transport for London (TfL), the contract or contracts (if any) resulting from this call for competition may be awarded by and may be for the benefit of TfL and/or any of its subsidiaries, which are listed at: TfL is a complex organisation operating as a functional body of the Greater London Authority under the direction of the Mayor of London and as a provider of transport services. Further information can be found at;

2. The description provided in II.1.5 and the scope described in section II.2.1 represent the current anticipated requirement. The contracting entity reserves the right to amend the description and/or the scope and/or adjust the duration of the contract as a result of emerging operational requirements;
3. References to the minimum requirements to be met by any variant submitted and any specific requirements for the presentation of an offer containing variants will be included in the invitation to tender;
4. Economic operators must complete the pre-qualification questionnaire which can be accessed through the RfL eSourcing Portal after registering. Registering is only required once.
Registering: Economic operators should browse to the eSourcing Portal ( and complete the following:

a) Click the Click Here to Register link;
b) Accept the terms and conditions and click Continue;
c) Enter your business and user details;
d) Note the username you use and click Save when complete;
e) You will then receive an e-mail with your unique password.
Post registration access to the pre-qualification questionnaire and information pack (PQQ):
a) Login to the RfL eSourcing Portal with your unique Username and password;
b) Click on the PQQs Open to All Suppliers link;
c) Click on the pre-qualification pack entitled Crossrail Train Operating Concession;
d) Click the Express Interest button (this will make the PQQ visible in the economic operator’s My PQQ box). This is a secure area for projects only;
e) Click on the PQQ code. The economic operator can now access any attachments by clicking the Buyer Attachments in the PQQ Details area;
f) Download the documents relating to the pre-qualification questionnaire. Click on the bold and underlined filename to open the attachments.
Select Save and store on your PC.
Responding to the pre-qualification questionnaire:
a) In the PQQ Details area under My Response the economic operator must now choose Create Response or Decline to Respond (please give a reason if declining to respond);
b) Economic operators can now use the messages functions to communicate with TfL and seek clarification;
c) Please note the deadline for completion, this is a precise time and the RfL eSourcing portal will reject the economic operators prequalification questionnaire if it is submitted after this time;
d) Economic operators should click the Submit Response button when they wish to submit the final completed pre-qualification questionnaire. Please note that there is detailed online help.
For further assistance contact the BravoSolution helpdesk which is available Monday to Friday (8:00 AM to 6:00 PM) BST on a) email – or

b) telephone – +44 08003684850 / fax +44 02070600480, outside UK +44 2070600490.
4. Economic operators must note that any expression of interest submitted in response to the Periodic Indicative Notice for these services does not apply to this Contract Notice and the above procedure must be followed in order to receive the Pre-qualification documentation. Economic operators must then inform the contracting entity that they are interested in the contract by complying with the requirements of the pre-qualification questionnaire as described above.
A response to this notice does not guarantee that an economic operator will be invited to tender; the process for selection for tenderers to be invited to tender will be set out in the pre-qualification documents. The award process may be terminated or suspended at any time without cost or liability to the contracting entity or any other party.
TfL does not bind itself to enter into any contract arising out of the procedures envisaged by this notice. No contractual rights express or implied arise out of this notice or the procedures envisaged by it. Any contract let by TfL may contain provision that the contract may be extended at TfL’s discretion. TfL reserves the right to vary its requirements and the procedure relating to the conduct of the award process.
5. It is intended to invite a minimum of three and a maximum of five bidders subject to there being a suitable number who pass the pre-qualification process.
6. All discussions and meetings will be conducted in English.
7. Tenders and supporting documents must be priced in Sterling and all payments under the contract will be made in Sterling.
8. TfL embraces diversity and welcomes applications from all suitably skilled suppliers of all sizes who can meet the requirements, regardless of gender, ethnicity, sexual orientation, faith, disability or age of supplier workforce and/or ownership. TfL will actively promote green procurement throughout its supply chain and welcome applications from suppliers committed to the principles of reducing, reusing and recycling resources and to the practices of buying recycled. TfL strongly supports and implements the Greater London Authority Group Responsible Procurement Policy, details of which may be found at:

Further details as to the application of Responsible Procurement to this procurement may be set out in the pre-qualification and invitation to tender documents.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: Transport for London Limited will incorporate a voluntary minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from Transport for London Limited before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:11.3.2013

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