Customer Payment Services Tender Northern Ireland

Customer Payment Services Tender Northern Ireland

Automated Customer Payment Services via telephone, internet and mobile device applications.

United Kingdom-Belfast: IT services: consulting, software development, Internet and support

2016/S 181-325141

Contract notice – utilities

Services

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Viridian Group Ltd
NI33250
64 Newforge Lane
Belfast
BT9 5NF
United Kingdom
Contact person: Jim Clendinning
Telephone: +44 2890385721
E-mail: procurement@viridiangroup.co.uk
NUTS code: UKN01
Internet address(es):Main address: http://www.viridiangroup.co.ukAddress of the buyer profile: http://www.viridiangroup.co.uk
I.2)Joint procurement

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at: https://procurement.viridiangroup.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity

Electricity

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Automated Customer Payment Services.

Reference number: VG14008

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Services

II.1.4)Short description:

To appoint a contractor to provide a range of Automated Customer Payment Services for the supply of energy in Northern Ireland and the Republic of Ireland (RoI) via telephone, internet and mobile device applications.

Applicants will be assessed in accordance with Part 4 of the Utilities Contracts Regulations 2006, as amended, on the basis of information provided in response to a pre-qualification questionnaire (‘PQQ’) in line with those instructions outlined in the Project Information Memorandum (PIM).

Copies of the PIM and PPQ are available on request by email to procurement@viridiangroup.co.uk which will issue login details for electronic access. Completed PQQs must be returned to Viridian, electronically at the address in section I.1) before the deadline specified.

Applicants intending to respond to the PIM need to register their interest with Viridian by email to procurement @viridian.co.uk Viridian will then issue login details to the procurement portal for future electronic.

II.1.5)Estimated total value

Value excluding VAT: 1 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72210000
72220000
72230000
72240000
72250000
72260000
48100000
48400000
48600000
48800000
48900000

II.2.3)Place of performance

NUTS code: UKN01

II.2.4)Description of the procurement:

To appoint a contractor to provide a range of Automated Customer Payment Services for the supply of energy in Northern Ireland and the Republic of Ireland (RoI) via telephone, internet and mobile device applications.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Option to extend for a further maximum period of 24 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Information and formalities necessary for evaluating if the requirements are met:

Details are described in the Project Information Memorandum (PIM) and Pre-Qualification Questionnaire (PQQ) which will be available to any Applicant that registers and on request by email to procurement@viridiangroup.co.uk

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Information and formalities necessary for evaluating if the requirements are met.

Minimum level(s) of standards possibly required:

Details are described in the Project Information Memorandum (PIM) and Pre-Qualification Questionnaire (PQQ) which will be available to any Applicant that registers and on request by email to procurement@viridiangroup.co.uk

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Information and formalities necessary for evaluating if the requirements are met.

Minimum level(s) of standards possibly required:

Please see the PQQ and PIM.

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

Please see the PQQ and PIM.

III.1.5)Information about reserved contracts

III.1.6)Deposits and guarantees required:

Viridian’s particular requirements will be set out in the Invitation to Negotiate documentation and may include, inter alia, performance bond(s) and/or parent-company guarantee(s) and/or other form(s) of security.

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

To be determined. Further details will be set out in the Invitation to Negotiate documentation.

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The procurement will be undertaken utilising the Negotiated procedure pursuant to the Utilities Contracts Regulations 2006 and, subject to regulatory approval, it is intended that it will be awarded as a single contract.

Viridian Group wishes to appoint either a single organisation to provide the services or a prime contractor, supported by appropriate subcontractors of their choice. The Applicant will need to demonstrate that together with any subcontractors used, it is capable of providing the full range of services.

III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 23/09/2016
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 16/12/2016
Local time: 17:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Applicants are reminded that as Viridian Group comprises a mix of regulated (Power NI) and non-regulated (Energia Group) businesses covering multiple juristictions, specified services to each must remain separate, be priced independently and data cannot be shared at any time throughout the procurement or over the term of the contract.

VI.4)Procedures for review

VI.4.1)Review body

Viridan Group
64 Newforge Lane
Belfast
BT9 5NF
United Kingdom
Telephone: +44 2890385721
E-mail: procurement@viridiangroup.co.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

16/09/2016

 

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