Customer Relationship Management Solution for Leicester City Council – Soft Market Test

Customer Relationship Management Solution for Leicester City Council – Soft Market Test

Leicester City Council is interested in any assistance from the market on what options exist on a CRM solution and what functionality it could provide the Council.

REFERENCE SMT/CRM

Soft Market Test – Customer Relationship Management Solution (CRM)
Awarding body Leicester City Council

EST. START DATE: 30/01/2015
EST. END DATE: 27/02/2015

Description

Soft Market Test on a Customer Relationship Management Solution for Leicester City Council

Leicester City Council (LCC) is interested in any assistance from the market on what options exist on a CRM solution and what functionality it could provide the Council.
The responses to this Soft Market Test will assist the Council to re-evaluate their current situation and determine the next steps for the relevant service provision

Should you feel your company can contribute to this test then please complete the questionnaire at the end of the document form (link to the document is below) and return to Rebecca.Cowan@leicester.gov.uk.

Only responses on the form attached will be accepted

This should be returned by 1400hrs on 30th January 2015 at the very latest.

Organisations are asked to regularly check this opportunity on Source Leicestershire for any updates. Any advertised opportunity might be updated or removed at short notice due to unforeseen circumstances.

Applicants should note that due to the technicality of the software package being used to create this advert, this Opportunity will become “invisible” at midnight, 29th January 2015. Applicants are therefore requested to save all documentation relating to this Opportunity locally.

Associated Documents

These documents are for information only. Please follow instructions for registration and receipt of full tender/quotation documentation.

 

Additional information

Contract Type One off
Procurement Process Not specified
Option to extend N/A
Estimated ValueTEXT DESCRIPTION
Category Financial Services, Hardware, Information Communication Technology, Software,Maintenance & Support, Service,
CPV codes
Suitable for SME YES

DOCUMENT AVAILABLE UNTIL

29 January 2015

14 days

SUBMISSION RETURN BY

30 January 2015

15 days

EXTEND CONTRACT OPTIONS:

N/A

CONTACT DETAILS

Leicester City Council
Rebecca Cowan
Bosworth House,
Princess Road West,
Leicester. LE1 6TH

This contract is being managed byLeicester City Council . To request documentation contactRebecca.Cowan@leicester.gov.uk

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