Customer Survey Contract

Customer Survey Contract

Benchmark customer experience/ satisfaction and look for product and service improvement opportunities.

Contract summary

Industry

Construction and Real Estate, Printing and Publishing

Location of contract

Any region

Value of contract

Published date

10 November 2017

Closing date

01 December 2017

Contract start date

08 December 2017

Contract end date

30 April 2018

 

Description

I. Understand the impact of the National Measurement System through quantification of impact and attributing the role of the NMS.
II. Benchmark customer experience/ satisfaction and look for product and service improvement opportunities
III. Develop an understanding of how customers use measurement to create value
IV. Identify how the work of the NMS is used in combination with other stakeholders in the UK Quality Infrastructure (NMS, UKAS, BSI)

 

About the buyer

Contact name

National Physical Laboratory

Address

Hampton Road
Teddington/London
TW11 0LW
England

Email

slav.majoros@npl.co.uk

 

Other information

Attachments

eTendering System

https://lupc.bravosolution.co.uk/web/login.shtml

The Authority is using the LUPC Bravo e-Tendering portal to conduct the procurement process. All Tenderers must register their company via the LUP Bravo portal. This can be done via the following link

 

How to apply

Please apply directly to the buyer using the contact details provided.

 

Read More

Social Marketing Intervention Contract

Transport for London Mystery Shopper Contract

Customer Survey Contract – Ordnance Survey

Birmingham City Council Citizens Survey Contract

Crown Commercial Service Behavioural Insights Framework

Enjoyed this post? Share it!