Debt Recovery Tender North Lanarkshire

Debt Recovery Tender North Lanarkshire

North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures.

United Kingdom-Motherwell: Collection agency services

2019/S 102-247311

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

North Lanarkshire Council
Civic Centre, Windmillhill Street
Motherwell
ML1 1AB
United Kingdom
Contact person: Graham Gartshore
Telephone: +44 1698403876
E-mail: GartshoreG@northlan.gov.uk
Fax: +44 1698275125
NUTS code: UKM84
I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.publictendersscotland.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Debt Recovery and Diligence Services for Local Taxation

Reference number: NLC-CPT-19-026

II.1.2)Main CPV code

79940000

II.1.3)Type of contract

Services

II.1.4)Short description:

North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

79940000

II.2.3)Place of performance

NUTS code: UKM84
Main site or place of performance:

North Lanarkshire.

II.2.4)Description of the procurement:

North Lanarkshire Council seeks to appoint a contractor to carry out effective Debt Recovery and Diligence measures in pursuit of Council Tax and Non Domestic Rates arrears.

The successful contractor will be a firm of Messengers-at-Arms and Sheriff Officers who are commissioned to operate in the Sheriffdom of South Strathclyde, Dumfries and Galloway. The successful contractor will provide effective Diligence and Debt Recovery Action for Council Tax and Non-Domestic Rates arrears, including:

— enforcement of summary warrants,

— serving charges for payment,

— debtor tracing – place of residence and place of employment,

— debtor profiling to assist with the recovery process,

— offer a variety of payment methods; and,

— provide debt management and advice throughout the recovery process.

The successful contractor will be expected to:

— maximise the collection of sums due to the Council,

— facilitate a co-ordinated approach to those with multiple debts due to the Council,

— identify support and advice, where possible, throughout the recovery process,

— apply best practice in the operation of debt collection; and,

— ensure that their technical systems can fully integrate with the Civica – Open Revenues system used by the Council for Council Tax and Non-Domestic Rates.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Overall Quality / Weighting: 75
Price – Weighting: 25
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/10/2019
End: 30/09/2022
This contract is subject to renewal: yes
Description of renewals:

The initial contract period will be 3 year with the option for the council to extend for a further 12 month.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Please be aware:

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Bidders must respond to ESPD Questions 4A.1, 4A.2.

4A.1: The bidder is enrolled in the relevant professional or trade registers kept in the Member State of its establishment (as described in Schedule 5 of the Public Contracts (Scotland) Regulations 2015).

If the relevant documentation is available electronically, please indicate.

4A.2: For service contracts:

Is it a requirement in the bidder’s country of establishment to hold a particular authorisation or membership of a particular organisation needed in order to be able to perform the service in question: Tenderer must be a firm of Messengers-at-Arms and Sheriff Officers who are commissioned to operate in the Sheriffdom of South Strathclyde, Dumfries and Galloway.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Bidders must respond to ESPD Questions 4B.5.1, 4B.5.2.

The Authority reserves the right to request copies of insurance certificates which are not held electronically.

Minimum level(s) of standards possibly required:

4B.5.1, 4B.5.2 — It is a requirement of this contract that bidders hold,or can commit to obtain prior to the commence of any subsequently awarded contract,the types and levels of insurance indicated below:

Employer’s (Compulsory) Liability Insurance = 10 000 000 GBP.

Public Liability Insurance = 5 000 000 GBP.

http://www.hse.gov.uk/pubns/hse40.pdf

III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 27/06/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 27/06/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 13522. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Tenderers will be expected to deliver Community Benefits through this Contract.

The benefits offered should be in line with the Authority’s Business Plan Priorities of:

1) Improving economic opportunities and outcomes;

2) Supporting all children to realise their full potential;

3) Improving the health and well-being and care of communities;

4) Improving relationships with communities and third sector;

5) Improving the Authority’s resource base

The list below gives an indication of the types of benefit that the Authority considers could help achieve the above priorities.

— targeted recruitment and training: tenderers may propose individual and young people training, jobs and work experience,

— community endowment fund/development trust: tenderers may propose a financial sum to be made available to implement projects that the community considers to be a priority. This often ensures ownership, participation and support at a very local level,

— local events: debt advice, or tenderers may propose local ownership of a project or service,

— local sponsorship: tenderers may propose sponsorship to organisations within the Authority area,

— mentoring: tenderers may propose (as part of their corporate responsibility activity) support and guidance to individuals through seminars and workshops.

(SC Ref:582849).

VI.4)Procedures for review

VI.4.1)Review body

North Lanarkshire Council
Civic Centre, Windmillhill Street
Motherwell
ML1 1AB
United KingdomInternet address: http://www.northlanarkshire.gov.uk

VI.4.2)Body responsible for mediation procedures

North Lanarkshire Council
Motherwell
United KingdomInternet address: www.northlanarkshire.gov.uk

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI2015/446) (as amended) may bring proceedings in the Sheriff Court or Court of Session.

VI.4.4)Service from which information about the review procedure may be obtained

North Lanarkshire Council
Motherwell
United KingdomInternet address: www.northlanarkshire.gov.uk

VI.5)Date of dispatch of this notice:

23/05/2019

Enjoyed this post? Share it!