Digital Outcomes and Specialists 3 Framework 2018

Digital Outcomes and Specialists 3 Framework 2018

Crown Commercial Service as the Contracting Authority is putting in place a Pan Government Collaborative Framework Agreement. 4 Lots.

United Kingdom-Liverpool: IT services: consulting, software development, Internet and support

2018/S 136-311068

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Minister for the Cabinet Office acting through Crown Commercial Service
The Capital Building, Old Hall Street
Liverpool
L3 9PP
United Kingdom
E-mail: Supplier@crowncommercial.gov.uk
NUTS code: UK
Internet address(es):Main address: https://www.gov.uk/ccs

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.digitalmarketplace.service.gov.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.digitalmarketplace.service.gov.uk/
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

Other activity: Public Procurement

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Digital Outcomes and Specialists 3

Reference number: RM1043.5

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Crown Commercial Service as the Contracting Authority is putting in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations). These bodies have a need for a compliant Procurement Vehicle to access digital outcomes, specialists and supporting services.

This Framework will be a recurring Framework, the maximum duration of any Call-Off Contract that may be placed by an eligible Contracting Body is 24 months (with an optional extension for up to a further 6 months).

This Digital Outcomes and Specialists 3 procurement will be responded to via the Digital Marketplace (accessed here: https://www.digitalmarketplace.service.gov.uk) and details of how to register are included in the ITT. Suppliers must register on the Digital Marketplace, and full instructions on how to register are included in the ITT.

II.1.5)Estimated total value

Value excluding VAT: 1 200 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 4
II.2)Description

II.2.1)Title:

Digital Outcomes

Lot No: 1

II.2.2)Additional CPV code(s)

72000000
72230000
72232000

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

Primarily in the UK with some limited requirements overseas.

II.2.4)Description of the procurement:

Digital outcomes suppliers can help research, test, design, build, release, iterate, support or retire a digital service.

Digital outcomes suppliers must:

— comply with the technology code of practice (https://www.gov.uk/service-manual/technology/code-of-practice.html)

— work according to the government service design manual (https://www.gov.uk/service-manual)

— understand what it means to work on one of the discovery, alpha, beta, live or retirement phases outlined in the government service design manual (https://www.gov.uk/service-manual)

Examples of recent digital outcomes include:

— a discovery phase to create an information systems vision for the business functions of an NHS department

— development of online resources to support medieval history teaching in secondary schools

— the build of an online, front-end billing application to replace a paper-based system for Ministry of Justice

Digital outcomes suppliers must provide at least one of the following:

— design

— performance analysis and data

— security

— service delivery

— software development

— support and operations

— testing and auditing

— user research

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 100
Price – Weighting: 0
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The Framework Agreement duration is for one (1) year. However the Contracting Authority reserves the right to extend the duration of this Framework Agreement for any period up to a maximum of twelve (12) months from the expiry of the Initial Term.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

As part of this Contract Notice, the following can be accessed at:

https://www.contractsfinder.service.gov.uk/Notice/Start/deabd5cd-223d-4310-a07d-12ff560e12fc

OJEU customer list;

OJEU rights reserved by Crown Commercial Service; and

OJEU transparency information for Crown Commercial Service Framework Agreements.

II.2)Description

II.2.1)Title:

Digital specialists

Lot No: 2

II.2.2)Additional CPV code(s)

72000000
72230000
72232000

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

Primarily in the UK with some limited requirements overseas.

II.2.4)Description of the procurement:

Digital specialists suppliers provide government departments and teams with specialists for work on a service, programme or project. The work you do has a defined scope and deliverables.

Digital specialists suppliers must:

— only provide specialists from their existing team

— offer evidence of competence in each role if requested by the buyer

— ensure all roles support the government service design manual’s description (https://www.gov.uk/service-manual/theteam) of what you need to build a successful service

Examples of digital specialist briefs include:

— a user researcher for the discovery phase of the prison visits tool

— a delivery manager to work on the transition of the replacement driving licence product from beta to live

— a front-end developer to work on the beta of the MOT recording product, which is part of the MOT registrations service

Digital specialists suppliers must provide at least one of the following roles:

— agile coach

— business analyst

— communications manager

— content designer or copywriter

— cyber security consultant

— delivery manager or project manager

— designer

— developer

— performance analyst

— portfolio manager

— product manager

— programme delivery manager

— quality assurance analyst

— service manager

— technical architect

— user researcher

— visual designer

— web operations engineer

— data engineer

— data scientist

— data architect

Any supplier wishing to provide services through an Agency model should be aware that other CCS agreements are available to offer services as an Agency.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 100
Price – Weighting: 0
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The Framework Agreement duration is for one (1) year. However the Contracting Authority reserves the right to extend the duration of this Framework Agreement for any period up to a maximum of twelve (12) months from the expiry of the Initial Term.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

As part of this Contract Notice, the following can be accessed at:

https://www.contractsfinder.service.gov.uk/Notice/Start/deabd5cd-223d-4310-a07d-12ff560e12fc

OJEU customer list;

OJEU rights reserved by Crown Commercial Service; and

OJEU transparency information for Crown Commercial Service Framework Agreements.

II.2)Description

II.2.1)Title:

User research studios

Lot No: 3

II.2.2)Additional CPV code(s)

73110000
73111000

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

Primarily in the UK with some limited requirements overseas

II.2.4)Description of the procurement:

User research should inform the development of all government digital services.

User research studios suppliers must provide:

— user research studio hire in the right location on specific dates.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 100
Price – Weighting: 0
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The Framework Agreement duration is for one (1) year. However the Contracting Authority reserves the right to extend the duration of this Framework Agreement for any period up to a maximum of twelve (12) months from the expiry of the Initial Term.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

As part of this Contract Notice, the following can be accessed at:

https://www.contractsfinder.service.gov.uk/Notice/Start/deabd5cd-223d-4310-a07d-12ff560e12fc

OJEU customer list;

OJEU rights reserved by Crown Commercial Service; and

OJEU transparency information for Crown Commercial Service Framework Agreements.

II.2)Description

II.2.1)Title:

User research participants

Lot No: 4

II.2.2)Additional CPV code(s)

73110000
79300000

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

Primarily in the UK with some limited requirements overseas

II.2.4)Description of the procurement:

All government digital services need to:

— use research to develop a deep knowledge of who the service users are and what that means for the design of the service

— have a plan for ongoing user research and usability testing to continuously seek feedback from users to improve the service

User research participants suppliers must provide:

— access to user research participants who best reflect the users of a service

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 100
Price – Weighting: 0
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:

The Framework Agreement duration is for one (1) year. However the Contracting Authority reserves the right to extend the duration of this Framework Agreement for any period up to a maximum of twelve (12) months from the expiry of the Initial Term.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

As part of this Contract Notice, the following can be accessed at:

https://www.contractsfinder.service.gov.uk/Notice/Start/deabd5cd-223d-4310-a07d-12ff560e12fc

OJEU customer list;

OJEU rights reserved by Crown Commercial Service; and

OJEU transparency information for Crown Commercial Service Framework Agreements.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Participants will not be required to provide a deposit. No guarantees will be required at Framework Agreement level; Contracting Bodies may insist on a guarantee at further competition stage, but this will be stipulated in their Order Form.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

List and brief description of selection criteria:

No special legal form is required but if a contract is awarded to a consortium, the Contracting Authority may require the consortium to form a legal entity before entering into the Framework Agreement.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Potential Providers will be assessed on the basis of information provided in response to an ITT. This procurement will be managed electronically via the Digital Marketplace. To participate in this procurement, participants must first be registered on the Digital Marketplace.

If you have not yet registered on the Digital Marketplace, this can be done online at

https://www.digitalmarketplace.service.gov.uk. Click on “Create a supplier account”. You will need to provide your company’s head office DUNS number, Companies House number (if you have one), and contact details.

The Contracting Authority is not conducting financial checks for appointment to the Framework Agreement. Financial checks may be performed by the Contracting Bodies during further competition.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 999
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 23/07/2018
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 18/07/2018
Local time: 14:00
Place:

Electronically, via web based portal

Information about authorised persons and opening procedure:

No

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Where Crown Commercial Service enters into a Framework Agreement with a successful Supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of Potential Providers. Any orders placed under this Framework Agreement will form a separate contract under the scope of this Framework between the Supplier and the Contracting Authority(s) that awards the contract.

Potential Providers should note that, in accordance with the UK Government’s policies on transparency, Crown Commercial Service intends to publish the Invitation to Tender (ITT) document and the text of any Framework Agreement awarded, subject to possible redactions at the discretion of Crown Commercial Service. The terms of the proposed Framework Agreement will also permit a public sector Contracting Authority, awarding a contract under this Framework Agreement, to publish the text of that contract, subject to possible redactions at the discretion of the contracting authority. Further information on transparency can be found at: https://www.gov.uk/government/publications/procurement-and-contracting-transparencyrequirements-guidance

Crown Commercial Service expressly reserves the right

(i) not to award any contract as a result of the procurement process commenced by publication of this notice; and

(ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will Crown Commercial Service be liable for any costs incurred by the Potential Providers.

Contracting Authrorities, if utilising the Framework Agreement, reserve the right to use any electronic portal during the life of the agreement.

The duration referenced in Section II.2.14 is for the placing of orders.

The value provided in Section II.1.4 is only an estimate. We cannot guarantee to Suppliers any business through this Framework Agreement.

Cyber Essentials is mandatory for Central Government Contracts which involve handling personal information and providing certain ICT products and services. The government is taking steps to further reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when properly implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. There are 2 levels of certification: Cyber Essentials and Cyber Essentials Plus.

To participate in this Procurement, Potential Providers must be able to demonstrate that you comply with the technical requirements prescribed by Cyber Essentials for Services under and in connection with this Procurement by the time the first call-off contract is awarded.

Further details of Cyber Essentials may be found here https://www.cyberstreetwise.com/cyberessentials/

Further detail of the mandatory requirements may be found in PPN 09/14.

There is no formal right of appeal against a decision to award in this framework competition. However, a supplier who is aggrieved at the award decision may make representations to CCS during the standstill period and may, if they wish, issue proceedings to challenge the award decision in the High Court. Suppliers are strongly encouraged to seek legal advice before taking such steps as there may be costs consequences flowing from High Court proceedings.

As part of this contracts notice additional information can be accessed at:

https://www.contractsfinder.service.gov.uk/Notice/Start/deabd5cd-223d-4310-a07d-12ff560e12fc

Please note section IV.1.3

The figure stated of (999) is the highest allowable on the eNotice. However the actual number of supplier’s who can apply for each lot, will be unlimited.

VI.4)Procedures for review

VI.4.1)Review body

Crown Commercial Service
9th Floor, The Capital Building, Old Hall Street
Liverpool
L3 9PP
United Kingdom
E-mail: supplier@crowncommercial.gov.uk
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Appeals will be under the Public Contracts Regulations 2015.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

16/07/2018

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