Digital Technology Development Framework

Digital Technology Development Framework

mHabitat Programme. Development and Application of Digital Technology to Improve Health, Care and Public Services.

United Kingdom-Leeds: IT services: consulting, software development, Internet and support

2016/S 085-151029

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Leeds and York Partnership NHS Foundation Trust
c/o Procurement Department, Unit 1, Roseville Business Park, Roseville Road
Contact point(s): Procurement Department
For the attention of: Shaun Mulligan
LS8 5DR Leeds
UNITED KINGDOM
E-mail: shaunmulligan@nhs.net

Internet address(es):

General address of the contracting authority: http://www.leedsandyorkpft.nhs.uk/about_us

Address of the buyer profile: http://www.leedsandyorkpft.nhs.uk/about_us

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Leeds and York Partnership NHS Foundation Trust
Internet address: https://in-tendhost.co.uk/noecpc/aspx/Home

Tenders or requests to participate must be sent to: Leeds and York Partnership NHS Foundation Trust
Internet address: https://in-tendhost.co.uk/noecpc/aspx/Home

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

(SM — LYPFT) — mHabitat Programme. Development and Application of Digital Technology to Improve Health, Care and Public Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 50

Duration of the framework agreement

Duration in years: 4

II.1.5)Short description of the contract or purchase(s)

This ITT has been issued by Leeds and York Partnership NHS Foundation Trust. Its purpose is to invite tenders from suitably experienced and qualified supplier(s) of digital technology development and application solutions.
The services sourced under this agreement will directly support the Trust’s mHabitat (Mobile Health) Team in improving health, care and other public services; specifically through the use of technology/digital innovation.
This process will establish a framework agreement in accordance with the Specification(s) within the attached documents, and in line with NHS Framework terms and conditions of contract.
The framework shall have a term of up to 4 years, (initial term of 2 years with the option to extend for a further 2 x 12 month periods).

II.1.6)Common procurement vocabulary (CPV)

72000000, 72212000, 73000000, 48000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: Web Service Design, Build and Deployment

1)Short description

Minimum number of providers required: 6
Based on the predicted work-flow, and in line with Government guidelines focussing on agile methodology, we require a number of providers to work flexibly to meet our requirements, as dictated by the diverse nature of a digital workload within health, care and social environments.
Within this lot, we require contractors who specialise in web design and development. Requirements will range from responsive websites with relatively static content and basic interactivity; through to completely interactive clinical web services that may store patient data.
We will also require contractors who can provide the ‘whole build’ process, from the initial scoping work and prototyping; through to user testing, building and deployment. This may also include individual elements of this process being delivered as separate projects.
Importantly, providers will have a demonstrable commitment to user-centred methods of design and a collaborative approach to development.

2)Common procurement vocabulary (CPV)

72000000

3)Quantity or scope

— Experience of working in a non-commercial environment.
— Demonstrable evidence and commitment to development, using open source technology.
— Experience of developing responsive websites.
— Evidence of and commitment towards a user centred approach to design and development.
— Understanding of and commitment towards supporting mhabitat’s objectives and Digital Principles.

— IG Toolkit Compliant — www.igt.hscic.gov.uk

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 2 Lot title: Application Design, Build and Deployment

1)Short description

Minimum number of providers required: 6.
Based on the predicted work-flow and in line with Government guidelines focussing on agile methodology; we require a number of providers to work flexibly to meet our requirements, as dictated by the diverse nature of a digital workload within a health, care and social environments. We require mobile application developers with experience of developing and deploying native and web based applications across multiple platforms; specifically for IOS, Android and Windows operating systems.
Providers will have proven experience in all aspects of application development; from undertaking initial scoping and exploratory work, to producing basic functional prototypes and design specifications and user testing. You must also have the knowledge and resources to carry out the full end-to-end process (including build and deployment) as required.
Experience in the area of gamification may also be required.

2)Common procurement vocabulary (CPV)

72210000

3)Quantity or scope

— Experience of working in non-commercial environments.
— Commitment to development using open source technology.
— Evidence of and commitment towards a user centred approach to design and development.
— Understanding of and commitment towards mhabitat’s objectives and Digital Principles.
— Commitment to meeting the standards set out by the British Standards Institution: — please reference the 2015 document ‘PAS 277 Health and wellness apps Quality criteria across the life-cycle Code of practice’.

— IG Toolkit Compliant — www.igt.hscic.gov.uk

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 3 Lot title: MHRA Approved Application Design, Build and Deployment

1)Short description

Minimum number of providers required: 6.
Based on the predicted work-flow and in line with Government guidelines focussing on agile methodology, we require a number of providers to work flexibly to meet our requirements as dictated by the diverse nature of a digital workload within a healthcare environment.
We require mobile application developers with specific experience of developing and deploying applications that are classified as ‘Medical Devices’ by the Medicines and Healthcare Products Regulatory Agency (MHRA).
Build requirements will include native applications across multiple platforms (specifically for IOS, Android and Windows operating systems) that will provide a full mobile application build process; from the initial scoping work, through to building and deployment.

2)Common procurement vocabulary (CPV)

72200000, 33190000

3)Quantity or scope

— Experience and understand of MHRA qualification and classification.
— Experience and understanding of the CE (European Conformity) marking process for mobile applications classed as medical devices.
— Demonstrable commitment to development using open source technology.
— Experience of working with Healthcare Services.
— Commitment to development using open source technology where appropriate.
— Evidence of and commitment towards a user centred approach to design and development.
— Understanding of and commitment towards mhabitat’s Digital Principles.
— Commitment to meeting the standards set out by the British Standards Institution: — please reference the 2015 document ‘PAS 277 Health and wellness apps Quality criteria across the life-cycle Code of practice’.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 4 Lot title: Creative Professions — Sub Lot 4A — Graphic Design for web and mobile applications

1)Short description

Minimum number of providers required: 6.
Based on the predicted work-flow, and in line with Government guidelines focussing on agile methodology, we require the listed number of providers to work flexibly to meet our requirements as dictated by the diverse nature of a digital workload within a health, care and social environments. The mHabitat team is involved in a variety of different health and care focussed digital projects that require the conveyance of key messages through the use of multimedia.
We require a range of skills to support our projects through the provision of multimedia content for on-line consumption. This will include the use of new web developments and existing web platforms, and the provision of workshops and events in a visually appealing and engaging manner.

2)Common procurement vocabulary (CPV)

79822500, 92310000, 72000000, 92111000

3)Quantity or scope

— Experience of illustration within video production and animation.
— Experience of developing brand guidelines, logos, infographics and icons.
— Experience of working with vulnerable groups and within the non-commercial environment.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 4 Lot title: Creative Professions — Sub Lot 4B — Animation Production

1)Short description

Minimum number of providers required: 6
Based on the predicted work-flow, and in line with Government guidelines focussing on agile methodology, we require the listed number of providers to work flexibly to meet our requirements as dictated by the diverse nature of a digital workload within a health, care and social environments. The mHabitat team is involved in a variety of different healthcare focussed digital projects that require the conveyance of key messages through the use of multimedia.
We require a range of skills to support our projects through the provision of multimedia content for online consumption. This will include the use of new web developments and existing web platforms, and the provision of workshops and events in a visually appealing and engaging manner.

2)Common procurement vocabulary (CPV)

92310000, 72000000

3)Quantity or scope

— We require experienced producers of animation to convey promotional and informative messages through web based channels to a variety of different audiences.
— Experience of working in non-commercial environments.
— We require providers with experience of producing video for both promotional and information purposes, from the initial exploratory phase through to storyboarding, filming and editing.
— Experience of producing video for online consumption is essential.
— Experience of working with vulnerable groups and within the healthcare sector.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 5 Lot title: Service Support

1)Short description

Minimum number of providers required: 12
Based on the predicted work-flow and in line with Government guidelines focussing on agile methodology, we require the listed number of providers to work flexibly to meet our requirements as dictated by the diverse nature of a digital workload within a health, care and social environments. During the management of the diverse range of projects that form part of the mHabitat Programme, we require input, advice and expertise from professionals to support delivery.
The requirements of this lot are varied and highly dependent on the nature and theme of individual projects. Consequently mHabitat are looking for a range of providers who can support their work with relevant knowledge and experience.

2)Common procurement vocabulary (CPV)

72316000, 79930000, 79415000, 79950000, 79900000

3)Quantity or scope

Service Support may take the form of (but is not limited to) any element of the following:
— Supporting strategic development,
— Facilitating workshops and managing projects,
— Service design,
— Workshop and ‘hack day’ facilitators specialising in participant-led methodologies,
— Digital project managers,
— Digital inclusion facilitators,
— Data analysts,
— ‘Big data’ experts,
— Gamification,
— Mobile Application Designers,
— Web Service Designers.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 6 Lot title: Research and Evaluation Specialists

1)Short description

Minimum number of providers required: 3-6
Based on the predicted workflow and in line with Government guidelines focussing on agile methodology, we require a listed number of providers who can work flexibly to meet our requirements as dictated by the diverse nature of a digital workload within a health, care and social environments.
We require providers of evaluation and research services to support our work by undertaking the analysis and interpretation of data and evidence. This may take the form of clinical outcomes, existing clinical processes, service user engagement, and use/impact of technology.

2)Common procurement vocabulary (CPV)

73000000, 73200000, 73110000, 79315000

3)Quantity or scope

— Individuals to be Masters/PHD — or equivalent demonstrable experience.
— Evidence of research /published research.
— Knowledge and experience of qualitative or quantitative skills and methodologies.
— Economic evaluation skills.
— I.T. literate.
— Experience of research in a complex health, care and social environment.
— Experience of carrying out literature and systematic reviews.
— Accessible writing style.
— Ability to respond to specialist research projects.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Lot No: 7 Lot title: Project Management

1)Short description

Minimum number of providers required: 6
Based on the predicted work-flow and in line with Government guidelines focussing on agile methodology, we require a listed number of providers who can work flexibly to meet our requirements as dictated by the diverse nature of a digital workload within a health, care and social environments. We require providers to support our work through both direct management of client projects; and indirectly through advisory services. This may range from the end to end process, developing project plans and resource mapping; through to individual project stages and workstreams.

2)Common procurement vocabulary (CPV)

72212331, 72224000

3)Quantity or scope

— Demonstrable knowledge and experience (e.g. APM, Prince 2, etc.).
— Evidence of project management within the development and Application of digital technology.
— Project Management within health, care, social and public sector environments.
— Experience of working within non-commercial environments to deliver client projects.
— High level of IT literacy.
— Partnership working.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

The Trust operates an electronic ordering, invoice and payment system in support of our use and protection of public funds and to order/pay for goods, works and services sourced via all contracts.

If you are successfully appointed as a provider/supplier to the Trust you will need to register with Tradeshift at the following link in order to issue your electronic invoices: — http://tradeshift.com/supplier/nhs-sbs/

For Tradeshift general enquires please contact: Tel: +44 (0)207 592 1200 e-mail: Tradeshift@brands2life.com

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: — All successfully appointed suppliers will be contracted under NHS Framework Terms and Conditions
— Suppliers appointed to this Framework may be required to act as lead supplier within projects, at the request and discretion of the Trust.
— The Trust reserves the right to maintain the minimum number of suppliers per Lot, should suppliers step back from the framework agreement due to unforeseen circumstances or performance (subject to applicable notice periods).
— All suppliers appointed to provide services under this framework are to be self-certified against the Department of Health’s ‘Information Governance Toolkit’.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: — Suppliers must be a registered entity for tax purposes.
— PAS 277:2015 Code Of Practice For Wellness Apps.

— IG Toolkit Compliant — www.igt.hscic.gov.uk

III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

LYP 01238

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 23.5.2016
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

27.5.2016 – 08:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

26.4.2016

 

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