Domiciliary Care Services North Yorkshire

Domiciliary Care Services North Yorkshire

The Council wishes to set up a framework agreement for the provision of a high quality, manageable and sustainable Domiciliary Care service that is focused on better outcomes for people in receipt of care providing improved quality of care services and value for money. 

United Kingdom-Northallerton: Health services

2014/S 086-150431

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

North Yorkshire County Council
Legal Services, County Hall
Contact point(s): Domiciliary Care
DL7 8AD Northallerton
UNITED KINGDOM
E-mail: procurement.contractingunit@northyorks.gov.uk

Internet address(es):

General address of the contracting authority: http://www.northyorks.gov.uk

Address of the buyer profile: https://www.yortender.co.uk/

Further information can be obtained from: North Yorkshire County Council
Health and Adult Services County Hall
Contact point(s): Domiciliary Care
For the attention of: Domiciliary Care
DL7 8AD Northallerton
UNITED KINGDOM
E-mail: procurement.contractingunit@northyorks.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: North Yorkshire County Council

Tenders or requests to participate must be sent to: North Yorkshire County Council

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Provision of Domiciliary Care Services Phase 1.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: North Yorkshire.

NUTS code UKE2

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 9

Duration of the framework agreement

Duration in years: 4

II.1.5)Short description of the contract or purchase(s)

The Council wishes to set up a framework agreement (‘the Framework’), for the provision of a high quality, manageable and sustainable Domiciliary Care service that is focused on better outcomes for people in receipt of care providing improved quality of care services and value for money (‘the Service’). The aim of the Framework is to build capacity in the domiciliary care market, ensure good quality recruitment, consistency of staffing and punctuality of provision, which in turn will improve quality of, and satisfaction with, the Service from the Person’s and Parent Carer’s point of view.
The Council aims to develop a partnership approach to the delivery of the Service. This will require open dialogue between Framework Providers and the Council to ensure its success. All Framework Providers will be working together with shared aims and shared goals.
It is anticipated that the provision of domiciliary care within North Yorkshire will be implemented in three phases. The phases relate to factors including but not limited to: area, hours and market. This procurement is in respect of Phase 1 only. Additional information relating to Phase 1 will be included in the Invitation to Tender Documentation. Further information relating to phases 2 and 3 has been and will continue to be released when available. The Council will ensure that the market continues to be informed throughout the project by way of market briefings.
The aim of Phase 1 is to appoint three providers per area for the urban areas of Harrogate, Scarborough, and Selby (‘the Areas’). The proposed Areas are based upon population centres and transport links.
Organisations wishing to participate with this procurement (the “Participants”) are invited to bid for one or more or all of these Areas which will be divided into Lots as follows:
Lot 1 – Harrogate
Lot 2 – Scarborough
Lot 3 – Selby
Management information suggests that people assessed as “moderate” in the three Areas are in receipt of approximately 25 000 hours of domiciliary care per year. Approximately 15% of people in receipt of domiciliary care across the county are full cost payers. A further 40 % of people make some financial contribution towards their care.
The successful Framework Provider will provide generic domiciliary care 365 days a year during core hours of 7am to 11.00pm, to the following groups of people:
– People aged over 65 years,
– People with physical disabilities,
– People with learning disabilities,
– People with mental health problems and
– Children with disabilities.
The provision of service will not include the following group of people or areas:
– Re-ablement service, which is provided through in-house provision;
– Services funded by Supporting People monies;
– Services for People with complex needs (as defined in the Council’s Terms and Conditions)
The Service specification includes the potential to jointly commission services with various health bodies; including but not limited to, Partnership Commissioning Unit and Clinical Commissioning Groups, but excluding GPs within North Yorkshire and the City of York where the tasks involved are directly related to domiciliary care.
The Service specification includes the opportunity to deliver additional services, for example, out of hours’ generic domiciliary care and support planning. If any relevant services currently delivered by the Council or another independent organisation are to be externalised or re-commissioned, the Providers on the Framework may be invited to take on responsibility for that Service.
Participants will be organisations with a proven track record of delivering generic domiciliary care services to vulnerable people in their own homes. They will have a Care Quality Commission rating of good or above and the ability to show examples of good practise in care delivery. A good working knowledge of personalisation and a sound understanding of government initiatives is essential.
The value of the Framework will not exceed £100 million over the whole life of the contract agreement.

To assist organisations wishing to participate with this procurement a Marketplace Event will take place on Monday 12th May, 10.30 am – 12.30 pm at Northallerton Town Hall, High Street DL7 8QR. The Marketplace Event will provide organisations with the opportunity to discuss and raise questions relating to this procurement. To book a place to attend this event, please contact Socialservices.contractingunit@northyorks.gov.uk. Please note, booking is essential and places are limited to two representatives per organisation.

The deadline for the receipt by the Council of completed Pre-Qualification Questionnaires is 12 Noon 6.6.2014.

II.1.6)Common procurement vocabulary (CPV)

8510000085300000853100008532000085312100

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

See Section II.1.5
The value below is the estimated contract value for the duration of the 4 year contract period.
Estimated value excluding VAT: 100 000 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Harrogate

1)Short description

Further information contained within the Pre-Qualification Questionnaire and Invitation to Tender documentation.

2)Common procurement vocabulary (CPV)

8510000085300000853100008532000085312100

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 2 Lot title: Scarborough

1)Short description

Further information contained within the Pre-Qualification Questionnaire and Invitation to Tender documentation.

2)Common procurement vocabulary (CPV)

8510000085300000853100008532000085312100

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 3 Lot title: Selby

1)Short description

Further information contained within the Pre-Qualification Questionnaire and Invitation to Tender documentation.

2)Common procurement vocabulary (CPV)

8510000085300000853100008532000085312100

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Further and more detailed information will be contained in the Pre-Qualification/Invitation to Tender documentation.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Further and more detailed information will be contained in the Pre-Qualification/Invitation to Tender documentation.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Further and more detailed information will be contained in the Pre-Qualification/Invitation to Tender documentation.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.
Information and formalities necessary for evaluating if requirements are met:
Further and more detailed information will be contained in the
Pre-Qualification/Invitation to Tender documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Further and more detailed information will be contained in the Pre-Qualification/Invitation to Tender documentation.
Minimum level(s) of standards possibly required: Further and more detailed information will be contained in the Pre-Qualification/Invitation to Tender documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Further and more detailed information will be contained in the Pre-Qualification/Invitation to Tender documentation.
Minimum level(s) of standards possibly required:
Further and more detailed information will be contained in the Pre-Qualification/Invitation to Tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates: The Council will shortlist between a minimum of 5 and a maximum of 7 organisations per Lot who will be invited to tender. Where more than the minimum number of organisations meets the selection criteria, these organisations will be shortlisted up to a maximum of 7 for each Lot based on the scoring of the Pre-Qualification Questionnaire.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

YORE-9ALNHJ

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2013/S 164-285714 of 24.8.2013

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 6.6.2014 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

6.6.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

7.7.2014

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The contract period is 4 years commencing 1.1.2015.
North Yorkshire County Council expressly reserves the rights:
1. Not to award any contract as result of this procurement process commenced by publication of this notice.
2. To award (a) contract(s) in respectof any part(s) of the services covered by this notice and
3. To award contract(s) in stages

To access the tender documents you must register your organisation details on the YORtender system on the following linkhttps://www.yortender.co.uk/ by creating a username, password and Company profile.

To view details of this contract, click on the Current Opportunities icon, the Opportunity should be displayed on the page; alternatively use the Opportunity Search icon to find the opportunity.
In the search criteria set:
-Organisation to: North Yorkshire County Council
-Use the ‘Contains’ search to search by key word or the contract ID: YORE-9ALNHJ
– Display tenders to: All,
– Matching categories to: All.
Click search and the details of this contract should be displayed.

Once you locate the tender you will need to express your interest in this tender by clicking the Register tab which will then allow you to download any documentation required, complete and re-attach the documents to the system. This should be done in advance of the deadline date. If you require further information, guidance or support using YORtender please visit the website linkhttps://www.yortender.co.uk/procontract/help.nsf/frm_banner_help?openform, which contains an overview of the system as well as detailed guidance for registering and participating in procurement projects.

If you have specific system issues please contact the YORtender Helpdesk: tel: 0844 5434580 or email: mailto:yorkshiresupport@due-north.com?subject=TED

To assist organisations wishing to participate with this procurement a Marketplace Event will take place on Monday 12th May, 10.30 am – 12.30 pm at Northallerton Town Hall, High Street DL7 8QR. The Marketplace Event will provide organisations with the opportunity to discuss and raise questions relating to this procurement. To book a place to attend this event, please contact Socialservices.contractingunit@northyorks.gov.ukPlease note, booking is essential and places are limited to two representatives per organisation.

The deadline for the receipt by the Council of completed Pre-Qualification Questionnaires is 12 Noon 6.6.2014.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

North Yorkshire County Council
County Hall
DL7 8AD Northallerton
UNITED KINGDOM

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: North Yorkshire County Council shall in accordance with the Public Contracts (amendment) Regulations 2009, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers. The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision,and shall do so by notice in writing by the most rapid means of communication practicable. The information will include;
a) the criteria for the award of the contract;
b) the reasons for the decision;
c) the name of the economic operator to be awarded;
d) a precise statement when the standstill period is expected to end.
Should additional information be required, please contact the person cited in paragraph 1.1 of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations 2006 (SI2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the court may only award damages once the contract has been entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

30.4.2014

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