Employee Benefits Government Framework Agreement
Crown Commercial Service, as the Authority, intends to put in place a pan government Framework Agreement for the administration and provision of employee benefits for use by Central Government and UK public sector authorities.
United Kingdom-Liverpool: IT services: consulting, software development, Internet and support
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor The Capital Old Hall Street
L3 9PP Liverpool
Telephone: +44 3450103503
E-mail: firstname.lastname@example.org, email@example.com
General address of the contracting authority: http://www.gov.uk/ccs
Address of the buyer profile: https://gpsesourcing.cabinetoffice.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Primarily in the UK with some limited requirements overseas.
NUTS code UK
II.1.4)Information on framework agreement
Duration of the framework agreement
Duration in months: 48
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT:
Range: between 280 000 000 and 350 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
— Employee Discount Scheme — facilitating employee access to a diverse range of preferential offers, discounts and cash backs either on-line, in-store or by telephone from an extensive range of retailers and service providers.
— Reward and Recognition Voucher Scheme — employee rewards solutions to include vouchers and gift cards, staff incentives, long service awards and celebrations.
— Childcare Voucher Scheme — administration of the Employer Supported and Child Care Scheme.
— Cycle to Work Scheme — implementing a tax exempt loan scheme for employees’ cycles and cyclists’ safety equipment.
— Payroll Giving Scheme — administration of a tax efficient scheme which allows employees to give money to the UK registered charity of their choice by having a deduction taken straight from their gross pay and built in flexibility for additional services as required.
For the Central Government Contracting Authorities a branded platform will be created with a customised departmental front end to host the services, the platform will be available to all the Contracting Authorities users, and will have secure single sign on functionality, so as to enable users to sign in to their benefits using a single user name and password.
Contracting Authorities will not be required to take the full suite of services, instead selecting those services which suit their own business requirements and reward strategy. The key requirements include:
— A web-enabled online platform, providing single sign on access to systems fully hosted by the Supplier with proven data security provision.
— The development, implementation, promotion, delivery, management, administration and maintenance of a suite of flexible, voluntary and salary sacrifice benefits.
— Provision of a range of employee benefits which appeals to a wide demographic employee base that will include but will not be limited to Childcare Voucher Scheme, Employee Discount Scheme, Reward and Recognition Voucher Scheme, Cycle to Work Scheme and Payroll Giving Scheme. It is intended that the range of employee benefits will expand to meet customer business needs and as they develop their reward strategies.
— Scaleable provision to enable the development of benefit schemes over time and future proofing to ensure the continued provision of the agreed scheme and the development of new offerings.
— The ability to brand the platforms to individual Contracting Authorities requirements.
— The provision of a fully managed scheme which enables users to interface directly with the
supplier and an user help-line to resolve queries and provide assistance.
— The ability to effectively communicate the package of benefits to users to encourage wide uptake.
— The provision of detailed management information regarding user usage on a regular basis.
The Contracting Authority considers that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (‘TUPE’) may apply at Call-Off Contract level under this Framework Agreement.
As the Authority may not be either the transferor or transferee of the staff in the circumstances of any Call Off Contract awarded as a result of the Invitation to Tender and subsequent Framework Agreement, consideration of the application of TUPE in this case is unlikely to be a matter of direct concern to the Authority.
It is the responsibility of Potential Providers to take their own advice and consider
whether TUPE is likely to apply in the particular circumstances at individual Call Off Contract stage under this Framework Agreement and to act accordingly. Please refer to Attachment 1 — Invitation to Tender paragraph 13.
The Authority expressly reserves the right (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Authority be liable for any costs incurred by the Potential Providers. If the Authority decides to enter into a Framework Agreement with the Potential Providers, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of Potential Providers. Any orders placed under this Framework Agreement will form a separate contract under the scope of this Framework between the Potential Provider and the specific requesting other Contracting Authority(s). The Authority and other Contracting Authority(s) utilising the Framework reserve the right to use any electronic portal during the life of the agreement.
II.1.6)Common procurement vocabulary (CPV)
72000000, 30200000, 32000000, 34000000, 66000000, 72500000, 75000000, 75310000, 75340000, 79000000, 79342321, 79400000, 79631000,79633000, 85000000, 92000000, 98000000, 98300000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Estimated value excluding VAT:
Range: between 280 000 000 and 350 000 000 GBP
II.2.2)Information about options
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
This procurement will be managed electronically via the Authority’s e-Sourcing Suite. To participate in this procurement, participants must first be registered on the e-Sourcing Suite.
If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for CCS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know
Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by firstname.lastname@example.org.
Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. The Authority will process the email and then enable the supplier to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.
As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information.
For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Support
Desk email: email@example.com
Responses must be published by the date in IV.3.4.
For the Authority to conclude a Framework Agreement with the Potential Provider, it will be essential for the Potential Provider to meet the requirements of the Cyber Essentials Scheme, introduced in June 2014.
This scheme defines a set of controls which, when properly implemented, provides organisations with basic protection from the most prevalent forms of threat that come from the internet.
Potential Providers can view the details of the Cyber Essentials Scheme at:
From 1 October 2014, suppliers must be compliant with the new Cyber Essentials controls if bidding for government contracts which involve the handling of sensitive and personal information and the provision of certain technical products and services. The easiest way to demonstrate that the Cyber Essentials requirements are met is to gain the Cyber Essentials certificate. The Cyber Essentials Assurance Framework, leading to the award of Cyber Essentials and Cyber Essentials Plus certificates for organisations, has been designed in consultation with SMEs, including the Federation for Small Business, to be ‘lighttouch’ and achievable at low cost. The two options give organisations a choice over the level of assurance they wish to gain and the cost of doing so. This scheme offers the right balance between providing additional assurance of an organisation’s commitment to implementing cyber security to third parties, while retaining a simple and low cost mechanism for doing so. The need to meet the requirements of the Cyber Essentials Scheme will extend to Sub-Contractors of the Supplier where such Sub-Contractors are involved, on behalf of the Supplier, in the handling of sensitive and personal information and the provision of certain technical products and services. The Supplier and any Sub-
Contractors will need to renew their evidence of Cyber Essentials compliance at least annually.
The data security classification shall be OFFICIAL TIER. The Potential Provider will be required to put in place appropriate controls to:
— Protect HMG Employee personal data
— Comply with the Data Protection Act
— Comply with the security requirements of the Payment Card Industry — PCI-DSS
The Government Security Classification 2014 may be accessed here:https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/251480/Government-Security-Classifications-April-2014.pdf
Please refer to ITT documents Attachment 2 — Participation Requirements and Selection Questionnaire Guidance for full details of the selection criteria.
III.2.2)Economic and financial ability
The Contracting Authority may take into account any of the following information:
a) A copy of the audited accounts for the most recent two years, if available; or (alternatively):
b) A statement of the turnover, profit & loss account, current liabilities and assets, and cash flow for the most recent year of trading for this organisation; or
c) A statement of the cash flow forecast for the current year and a bank letter outlining the current cash and credit position; or
d) Alternative means of demonstrating financial status if any of the above are not available (e.g. forecast of turnover for the current year and a statement of funding provided by the owners and/or the bank, charity accruals accounts or an alternative means of demonstrating financial status).
Potential Providers must provide assurance, prior to contract award, that they have appropriate Insurances in place as specified within the ITT.
Potential Providers will be assessed in accordance with Section 5 of the Regulations implementing the Directive, on the basis of information provided in response to an ITT.
The Authority may take into account the following information:
(a) Up to five suitable contract examples, from the public or private sector, where similar requirements to those sought under this Procurement have been performed. Contracts should have been performed during the past three years. Customer contacts must be warned they may be contacted by Crown Commercial Service, to verify the accuracy of the information provided at any time;
(b) a list of the principal deliveries or main services provided over the past 3 years, with the sums, dates and recipients, whether public or private, involved;
(c) a description of the technical facilities and measures used by the Potential Provider for ensuring quality and data security;
(d) an indication of the proportion of the contract which the Potential Provider intends possibly to subcontract.
The ITT can be accessed at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in III.2.1.
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1.1)Type of procedure
The most economically advantageous tender in terms of the criteria stated below
1. Quality. Weighting 70
2. Price. Weighting 30
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
Prior information notice
Notice number in the OJEU: 2014/S 180-317651 of 19.9.2014
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Date: 8.9.2015 – 14:01
Electronically, via web-based portal
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
Potential Providers should note that, in accordance with the UK Government’s policies on transparency, the Authority intends to publish the Invitation to Tender (ITT) document and the text of any Framework Agreement awarded, subject to possible redaction’s at the discretion of the Authority. The terms of the proposed Framework Agreement will also permit a public sector Authority, awarding a contract under this Framework Agreement, to publish the text of that contract, subject to possible redaction’s at the discretion of the Authority. Further information on transparency can be found at:
The business strategy determined that the Employee Benefits RM3704 should be tendered as a single supplier lot and that it should not be subdivided. This will deliver maximum overall benefits in terms of the efficiencies and economies of scale, in addition to providing a fully integrated Employee Benefit system for Central Government
The duration referenced in Section II.1.4 the Framework Agreement shall be awarded for a term of 3 (three) years with the option for the authority to extend for a further one (1) year.
The value provided in Section II.1.4 is only an estimate which includes childcare and reward and recognition voucher face value.
We cannot guarantee to Potential Providers any business through this Framework Agreement.
The Authority will invite the top 3 ranked Potential Providers who have offered the most economically advantageous tender to participate in a live demonstration of their online portal.
Electronic ordering and/or electronic invoicing and/or electronic payment may be used during the period of the Framework Agreement and throughout the lifespan of any Call Off Contracts
Complaints during the procurement process are conducted under the Official Journal for the European Union (OJEU) in line with the Public Contracts Regulations (2015). Our processes are conducted in a fair, open and transparent manner. We are committed to developing constructive relationships with suppliers and are keen to generate maximum competition in all of our procurements to deliver best value and sustainable cost savings for the taxpayer. The outcome of the evaluation process is totally dependent on the competitive strength of the individual bid submissions, regardless of the bidder’s size or place on existing / previous arrangements. We are committed to treating all suppliers fairly and all feedback and complaints are given full and fair consideration. If at any stage we believe that a mistake has been made by us, please be assured that we will rectify it to the extent that we can legally do so. In order to complain you must first be registered on the eSourcing tool for the relevant procurement event. All complaints must be raised via the eSourcing tool messaging facility. If you are still unsatisfied at the outcome of a procurement competition and wish to challenge it, then you should issue legal proceedings under Part 3 chapter 6 (Applications to the Court) of the Public Contracts Regulations 2015 and serve them on the Government Legal Department in accordance with the Civil Procedure Rules Part 66 (Crown Proceedings) and its associated Practice Direction. Please note that service by email is subject to prior agreement with the Head of Litigation at the Government Legal Department Solicitor’s Department and is not routinely given.
Central Government Departments, Local Government and Public Corporations that can be accessed at the
Public Sector Classification Guide:
National Parks Authorities
Educational Establishments in England and Wales, maintained by the Department
for Children, Schools and Families including Schools, Universities and Colleges but
not Independent Schools
Police Forces in the United Kingdom
Fire and Rescue Services in the United Kingdom
NHS Bodies England
Hospices in the UK
Registered Social Landlords (Housing Associations)
Third Sector and Charities in the United Kingdom
Citizens Advice in the United Kingdom
Scottish Public Bodies
The Framework Agreement will be available for use by any Scottish Public Sector Body: the Authority;
Scottish Non-Departmental Public Bodies; offices in the Scottish Administration which are not ministerial offices; cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998; the Scotland Office; the Scottish Parliamentary Corporate Body; councils constituted under section 2 of the
Local Government etc. (Scotland) Act 1994 (except where they are acting in their capacity as educational authority); Scottish joint fire boards or joint fire and rescue boards; Scottish joint police boards or anysuccessor National Police or Fire Authority; Scottish National Park authorities, bodies registered as social landlords under the Housing (Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, Northern Lighthouse Board, further or higher education institutions being fundable bodies within the meaning of section 6 of the Further and Higher Education (Scotland) Act 2005 any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the foregoing, bodies financed wholly or mainly by one or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing.
Scottish Public Services Ombudsman
Scottish Information Commissioner
Commissioner for Children and Young People in Scotland
Scottish Commission for Human Rights
Commission for Ethical Standards in Public Life in Scotland
Standards Commission for Scotland
Scottish Local Authorities
Scottish Agencies, NDPBs
Scottish NHS Bodies
Scottish Further and Higher Education Bodies
Scottish Housing Associations
The Scotland Office
Registered Social Landlords (Housing Associations) — Scotland
Scottish Public Bodies
National Records of Scotland
Registers of Scotland
Scottish Qualification Authority
Scottish Courts Service
Scottish Prison Service
The Scottish Government Core Directorates
Highlands and Islands Enterprise
Crown Office & Procurator Fiscal Service
Scottish Police Authority
National Museums of Scotland
Scottish Children’s Reporter Administration
Scottish Environment Protection Agency
Scottish Legal Aid Board
Scottish Natural Heritage
Skills Development Scotland
Aberdeen City Council
Argyll and Bute Council
City of Edinburgh Council
Comhairle nan Eilean Siar
Dumfries and Galloway Council
Dundee City Council
East Ayrshire Council
East Dunbartonshire Council
East Lothian Council
East Renfrewshire Council
Glasgow City Council
The North Ayrshire Council
North Lanarkshire Council
Orkney Islands Council
Perth and Kinross Council
Scottish Borders Council
Shetland Islands Council
South Ayrshire Council
South Lanarkshire Council
West Dunbartonshire Council
West Lothian Council
Central Scotland Fire and Rescue Service
Dumfries and Galloway Fire and Rescue Service
Fife Fire and Rescue Service
Grampian Fire and Rescue Service
Highlands and Islands Fire and Rescue Service
Lothian and Borders Fire and Rescue Service
Strathclyde Fire and Rescue Service
Tayside Fire and Rescue Service
Golden Jubilee Hospital (National Waiting Times Centre Board)
NHS Ayrshire and Arran
NHS Dumfries and Galloway
NHS Education for Scotland
NHS Forth Valley
NHS Greater Glasgow and Clyde
NHS Health Scotland
Healthcare Improvement Scotland
NHS Western Isles
Scottish Ambulance Service
The Common Services Agency for the Scottish Health Service
The State Hospital for Scotland
Adam Smith College
Banff and Buchan College
Central College of Commerce
Dumfries and Galloway College
Edinburghs Telford College
Forth Valley College
Glasgow College of Nautical Studies
Glasgow Metropolitan College
James Watt College
Jewel and Esk College
John Wheatley College
Lews Castle College
Newbattle Abbey College
North Glasgow College
North Highland College
Reid Kerr College
Sabhal Mor Ostaig
South Lanarkshire College
West Lothian College
Edinburgh College of Art
Edinburgh Napier University
Glasgow Caledonian University
Glasgow School of Art
Queen Margaret University
Robert Gordon University
Royal Scottish Academy of Music and Drama
Scottish Agricultural College
UHI Millennium Institute
University of Aberdeen
University of Abertay Dundee
University of Dundee
University of Edinburgh
University of Glasgow
University of St Andrews
University of Stirling
University of Strathclyde
University of the West of Scotland
Cairngorms National Park Authority
Office of Scottish Charity Regulator
Forestry Commission Scotland
Welsh Public Bodies
National Assembly for Wales, Welsh Assembly Government and Welsh Local
Authorities, and all bodies covered by:
Housing Associations — Registered Social Landlords Wales
NI Public Bodies
Northern Ireland Government Departments
Northern Ireland Public Sector Bodies and Local Authorities
Schools in Northern Ireland
Universities in Northern Ireland
Health and Social care in Northern Ireland
Northern Ireland Housing Associations
Police Service of Northern Ireland
Any corporation established, or a group of individuals appointed to act together, for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character, and
(i) financed wholly or mainly by another Contracting Authority(s) listed above in this section VI.3 of this notice;
(ii) subject to management supervision by another Contracting Authority(s) listed above in this section
VI.3 of this notice; or
(iii) more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, are appointed by another Contracting Authority(s) listed above in this section VI.3 of this notice
(iv) an association of or formed by one or more of the Contracting Authority(s) listed above in this section VI.3 of this notice
Any ‘bodies governed by public law’ which under the Public Contracts Regulations 2015 means bodies that have all of the following characteristics
(a)they are established for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character;
(b)they have legal personality; and
(c)they have any of the following characteristics:—
(i)they are financed, for the most part, by the State, regional or local authorities, or by other bodies governed by public law;
(ii)they are subject to management supervision by those authorities or bodies; or
(iii)they have an administrative, managerial or supervisory board, more than half of whose members are appointed by the State, regional or local authorities, or by other bodies governed by public law;
VI.5)Date of dispatch of this notice: