External IT Support Contract – City College Plymouth
To (a) provide a 4th level support for remote break-fix type activities.
- Information systems and servers – 48800000
- Computer-related services – 72500000
- Computer support and consultancy services – 72600000
Location of contract
Value of contract
10 January 2019
21 January 2019
Contract start date
01 February 2019
Contract end date
31 January 2020
Contract is suitable for SMEs?
Contract is suitable for VCSEs?
City College Plymouth IT team has decreased in size in recent months due to efficiency savings at the college and, at times, is no longer able to support all the systems at times of sickness, leave or when the team is overloaded.
The College is therefore looking for a local company to (a) provide a 4th level support for remote break-fix type activities and (b) provide onsite support to backfill as needed. The significance of the 1 hour timeframe is to allow for someone to get onto the site should be they needed in an emergency.
The College is looking at an initial one year contract.
About the buyer
RFQ104A External IT Support
Appendix A – Pricing Schedule
Appendix B – Terms and Conditions
Appendix C – Suitability Assessment
Appendix D – Agreement Conditions Acceptance and Declaration Form
Appendix E – Detailed Support Information
How to apply
Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.