External IT Support Contract Plymouth

External IT Support Contract Plymouth

a) Provide 4th level support for remote break-fix type activities.

Contract summary

Industry

    • Information systems and servers – 48800000
    • Computer-related services – 72500000
    • Computer support and consultancy services – 72600000

Location of contract

PL1 5QG

Value of contract

£8k

Published date

29 November 2018

Closing date

17 December 2018

Contract start date

02 January 2019

Contract end date

01 January 2020

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

 

Description

City College Plymouth IT team has decreased in size in recent months due to efficiency savings at the college and, at times, is no longer able to support all the systems at times of sickness, leave or when the team is overloaded.
The College is therefore looking for a local company to (a) provide a 4th level support for remote break-fix type activities and (b) provide onsite support to backfill as needed. The significance of the 1 hour timeframe is to allow for someone to get onto the site should be they needed in an emergency.
The College is looking at an initial one year contract.

 

About the buyer

Contact name

Carol Williams

Address

Kings Road
PLYMOUTH
PL15QG
England

Telephone

01752 856809

Email

tenders@cityplym.ac.uk

 

Other information

Attachments

RFQ104 External IT Support

RFQ104 External IT Support.pdf

Appendix A – Pricing Schedule

Appendix A – Pricing Schedule – External IT Support.xlsx

Appendix B – Standard Terms & Conditions

Appendix B CCP Standard Terms and Conditions Goods and Services.docx

Appendix C – Suitability Assessment & Selection Questionnaire

Appendix C Suitability Assessment & Selection Questionaire inc Exclusions-1 v2.docx

Appendix D – Agreement Conditions Acceptance & Declaration

Appendix D Agreement Conditions Acceptance and Declaration Form.docx

Appendix E – Detailed Information in Support of Requirement

Appendix E Detailed Support Information.docx

 

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.

Enjoyed this post? Share it!