Facilities Management Marketplace – Multi Supplier Framework Contract

Facilities Management Marketplace – Multi Supplier Framework Contract

Crown Commercial Service is seeking to establish a multi Supplier Framework Contract for the provision of Facilities Management Services. 

United Kingdom-Liverpool: Facilities management services

2018/S 005-007193

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor The Capital Old Hall Street
L3 9PP
United Kingdom
Telephone: +44 3450103503
E-mail: supplier@crowncommercial.gov.uk
NUTS code: UK
Internet address(es):Main address: www.gov.uk/ccs

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: http://ccs-agreements.cabinetoffice.gov.uk/procurement-pipeline
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://gpsesourcing.cabinetoffice.gov.uk
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

Other activity: Public Procurement

Section II: Object

II.1)Scope of the procurement


Facilities Management Marketplace

Reference number: RM 3830

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Crown Commercial Service (CCS) is seeking to establish a multi Supplier Framework Contract for the provision of Facilities Management (FM) Services. This has been developed to improve the way in which the Public Sector and the Wider Public Sector purchase FM services.

This will be the 1st framework to fall under the umbrella of the FM Marketplace.

The FM Marketplace will be a number of FM contracts accessible in an online digital portal.

The Framework will consist of 1 Lot split into 3 sub-Lots 1a-1c.

II.1.5)Estimated total value

Value excluding VAT: 12 000 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

Primarily in the UK (including Northern Ireland, Scotland, and Wales) however, with some requirements overseas.

II.2.4)Description of the procurement:

This Framework Contract is to replace the current FM Services framework RM1056, which is due to expire in July 2019.

CCS have worked closely with potential buyers, suppliers and industry bodies to create a straightforward, transparent route to market which will offer more opportunities for FM Organisations large and small, and increase the commercial benefits.

CCS have removed the need for you to demonstrate UK wide coverage, breaking down the United Kingdom into geographical boundaries.

The requirement is for all suppliers to be able to provide all of the mandatory Services. Your capability to deliver non-mandatory Services will not be tested at a framework level.

An entirely new set of simplified terms and conditions have been written in plain English for this procurement.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 50
Price – Weighting: 50

II.2.6)Estimated value

Value excluding VAT: 12 000 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

There is an option for CCS to extend for a further 2 x 1 year (12 months) however individual Call Offs can extend beyond the life of the Framework with an initial length of up to 7 years, and a maximum duration (including extensions) of 10 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

We do not consider that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) to be an issue in respect of this procurement at a framework level, as the services are not provided at this level. However, TUPE may apply at Call Off. It is your responsibility to take your own advice and consider whether TUPE is likely to apply and to act accordingly.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Bidders will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the Directive) on the basis of information provided in response to an Invitation to Tender (ITT).

This procurement will be managed electronically via the Crown Commercial Services e-Sourcing Suite.

To participate in this procurement, participants must first be registered in the e-Sourcing Suite.

If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link titled Register for CCS eSourcing.

NOTE: To register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organization which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at:

— https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers

Once you have registered on the eSourcing Suite, a registered user can express an interest in a specific procurement. This is done by sending an email to expressionofinterest@crowncommercial.gov.uk.

Your email must clearly state:

— the name and reference for the procurement you wish to register for,

— the name of the registered supplier, and,

— the name and contact details of the registered individual sending the email.

Crown Commercial Service will process the email and then enable the supplier to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.

As a user of the e-Sourcing suite, you will have access to the Emptoris messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event.

NOTE: It is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information.

For technical assistance on using the e-Sourcing suite, please contact Crown Commercial Service Support Desk email:

— eEnablement@crowncommercial.gov.uk.

Responses must be published by the date in IV.2.7.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Information and formalities necessary for evaluating if the requirements are met:

— bidders will be assessed in accordance with the Invitation to Tender (ITT),

— Crown Commercial Service may take into account the following information:

1) a copy of your audited accounts for the most recent two (2) years

2) a statement of your turnover, profit and loss account/income statement cash, balance sheet/statement of financial position and statement of cash flow for the most recent year of trading;

3) a statement of your cash flow forecast for the current year and a bank letter outlining the current cash, and,

4) credit position and/or an alternative means of demonstrating financial status.

Minimum levels of standards possibly required:

— as stated in the Invitation to Tender (ITT).

Minimum level(s) of standards possibly required:

Your financial risk will be evaluated. We will use a credit reference agency to get a financial risk score for you and any members of your consortium or any nominated guarantors. If the financial risk score for:

— Sub-lot 1a is 40 or more,

— Sub-lot 1b is 55 or more,

— Sub-lot 1c is 75 or more.

Or, there is an equivalent international score, you will receive a pass to Stage 2.

If the score is less than:

— 40 for sub-lot 1a,

— 55 for sub-lot 1b,

— 75 for sub-lot 1c.

Or, no financial risk score is available then we will ask for a copy of audited accounts for the 2 most recent years.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Information and formalities necessary for evaluating if the requirements are met:

Bidders will be assessed in accordance with Section 5 of the Public Contract Regulations 2015 implementing the Directive, on the basis of information provided in response to an ITT.

The Authority may take into account the following information:

— Lot 1a: 1 suitable contract example demonstrating delivery of 3 of the mandatory Service requirements.

— Lot 1b: 2 suitable contract examples demonstrating delivery of 5 of the mandatory Service requirements.

— Lot 1c: 3 suitable contract examples demonstrating delivery of 7 of the mandatory Service requirements.

The contract examples for sub-lots 1a to 1c can be from the public or private sector and must describe comparable contract examples where similar requirements to those sought under this procurement have been performed and how its performance demonstrates the technical and professional requirements.

Contract examples must have been performed during the 3 years prior to publication of the OJEU Contract Notice. Customer contacts must be warned they may be contacted by Crown Commercial Service to verify the accuracy of the information provided at any time.

Cyber Essentials is mandatory for Central Government Contracts which involve handling personal information and providing certain ICT products and services. The Government is taking steps to further reduce the levels of cyber-security risk in its supply chain through the Cyber Essentials scheme.

The scheme defines a set of controls which, when properly implemented, will provide organizations with basic protection from the most prevalent forms of threat coming from the internet. There are 2 levels of certification:

1) Cyber Essentials, and,

2) Cyber Essentials Plus.

To participate in this Procurement, Bidders must be able to demonstrate that they comply with the technical requirements prescribed by Cyber Essentials for sub-lot 1a and 1b.

For sub-lot 1c Bidders must be able to demonstrate that they comply with the technical requirements prescribed by Cyber Essentials Plus.

Also, for sub Lot 1a, 1b and 1c, suppliers shall, prior to any IT system or IT service related to the Services becoming operational, commission CHECK compliant Penetration Testing with an approved National Cyber Security Centre provider, and, as a condition for the award of this Framework contract, confirm that you will provide us with evidence of this upon request.

Suppliers may be awarded a place on the Framework Contract but shall not enter into any Call Off Contract with Contracting Authorities until they are able to demonstrate to the Authority that they meet the technical requirements prescribed by Cyber Essentials or Cyber Essentials Plus for services under and in connection with this Procurement.

Minimum level(s) of standards possibly required:

Suppliers should note that, in accordance with the UK Government’s policies on transparency, CCS intends to publish the Invitation to Tender (ITT) document and the text of any Framework Contract awarded, subject to possible redaction’s at the discretion of the Authority. The terms of the proposed Framework Contract will also permit public sector Contracting Authorities, awarding a contract under this Framework Contract, to publish the text of that contract, subject to possible redactions at the discretion of CCS.

Further information on transparency can be found at:

— https://www.gov.uk/government/publications/procurementand-contracting-transparency-requirements-guidance.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 155
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 094-183935

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 12/02/2018
Local time: 14:59
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 24 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 12/02/2018
Local time: 15:00

Electronically, via web-based portal.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The value provided in Section II.1.5 is only an estimate. We cannot guarantee to suppliers any business through this framework agreement.

In the event that there is a substantive challenge to the procurement and such challenge is confined to a single sub-lot, Crown Commercial Service reserves the right to the extent that it is lawful to do so to conclude a Framework Contract with the successful Bidder in respect of the sub-lot that has not been challenged.

As part of this Contract Notice, the following can be accessed at:

— https://www.contractsfinder.service.gov.uk/Notice/c431f506-64ef-4c19-8404-7f2d5246192b

1) Contract Notice – Authorised Customer List

2) Contract Notice Transparency Information for the CCS Commercial Agreement.

VI.4)Procedures for review

VI.4.1)Review body

Crown Commercial
L3 9PP
United Kingdom
E-mail: info@crowncommercial.gov.uk

VI.4.2)Body responsible for mediation procedures

United Kingdom
VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

United Kingdom

VI.5)Date of dispatch of this notice:



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