Families First 2015 – 2016

Families First 2015 – 2016

Identified outcomes: Children and young people are learning, achieving and aspiring; Young people are in employment, education and training; Families with disabled children are supported.

United Kingdom-Ruthin: Social work and related services

2015/S 078-138470

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Flintshire County Council
County Hall, Wynnstay Road
Contact point(s): Procurement
For the attention of: Gary Major
LL15 1YN Ruthin
UNITED KINGDOM
Telephone: +44 1824712637
E-mail: procurement@flintshire.gov.uk

Internet address(es):

General address of the contracting authority: www.flintshire.gov.uk

Address of the buyer profile: http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0280

Electronic access to information: https://www.proactisplaza.com/?cid=Flintshire

Electronic submission of tenders and requests to participate: https://www.proactisplaza.com/?cid=Flintshire

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Families First 2015 – 2016.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Flintshire.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Flintshire Families First Board have identified opportunities to provide the following key outcomes via the specification headings detailed below.
Identified outcomes
— Children and young people are learning, achieving and aspiring;
— Young people are in employment, education and training;
— Families with disabled children are supported.
Specification headings
— Support for primary school aged children at risk of escalating problems and their families.
— Out-of-school play, learning and other social and developmental opportunities for young people with ASD (autistic spectrum disorder)and their families, including establishing a parent and young person feedback mechanism for service improvement.
— Support for young people aged 16+ that are NEET (Not in education employment or training) or at risk of becoming NEET. A component includes building the skills of the workforce to engage and secure good outcomes with young people that are NEET.
We are only accepting bids where there is a lead provider and sub-contracting organisations forming an agreed collaboration i.e. must have a minimum of 2 organisations bidding for the work. To this end, one provider must act as a lead contractor that is accountable for all elements of delivery, monitoring and funding and all other partner organisations are sub-contracting parties.

II.1.6)Common procurement vocabulary (CPV)

85300000, 85311300

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1Lot title: Children and young people are learning, achieving and aspiring

1)Short description

General description and aims:
1. To increase the number of children and young people aged 5-11 years that are at greater risk of escalating problems accessing youth, leisure, alternative education and other community based activities and services made available through Families First and other initiatives. The specific focus is encouraging greater aspiration for education and lifelong learning amongst children and young people at greater risk of child poverty. This must explicitly form part of a ‘whole family’ working approach.
2. Only collaborative approaches that ensure County wide accessibility to learning and achievement for children and young people opportunities will be considered.
3. Funding is for 9 months, with an option to extend for up to 1 year (subject to review of performance, local needs and available funding).
Key deliverables:
4. The provision must be offer all information, advice and support in Welsh or English, depending on the needs of the family. Service delivery will take place across Flintshire flexibly to address the needs of families. This may include support provided at home, by telephone, by email, in schools and at other community venues. This may include support provided in the evenings and at weekends.
5. The provision will include:
(a) Access to leisure and other community based services for vulnerable children including those who live in isolated rural communities. This must include the provision of transport to enable children to participate in alternative education, leisure and other community based activities, as required.
(b) The delivery of accredited alternative education programmes as part of a holistic programme of support for children and their families, where there are risks of, or actual disengagement from education and training.
(c) The delivery of evidence based family learning opportunities in schools and community venues that encourage parental participation in their child’s learning and development. While these need to be age and stage appropriate to facilitate child development, these are focused on supporting whole family/intergenerational learning opportunities. There will also be additional support available specifically to these parents through the wider Parenting support offer available through Families First.
(d) The provision of one to one time-limited support for families where children are disengaging from education. This might include direct work with children and participating in the TAF arrangements or working alongside staff in other settings (such as access and inclusion staff) to ensure that families’ needs are being addressed holistically.
Who the offer is targeted at
6. The offer is targeted as at primary school aged children (and may include work into secondary school for existing cohorts of children that are accessing support) where the child is at risk of exclusion from school and poor life chance outcomes more generally. Given this priority is for children that are disabled or have a special educational need, are at risk of or are committing antisocial behaviour or crime, children with a child protection or children in need plan and travellers.
7. As part of a family focused approach, we expect that providers will also work closely with parents and partner agencies such as schools and voluntary organisations to support the child’s learning, achievement and aspiration.
Key partners
8. Strong partnership working with a range of organisations is essential for the successful coordination and delivery of intensive family support. This is expected to include the Team Around the Family, Youth Justice Service, Children with a Disabilities Team, Children’s Social Care, educational staff that work as part of attendance and inclusion, special educational needs, behaviour management and pupil referral units, school nurses, CAMHS and other health and social care professionals.
Key staffing and operating capabilities
9. Only accredited and evidence based interventions are permissible. This requires appropriately skilled, experienced and qualified staff with the relevant personal qualities suited to building trusting relationships with children and their families.
10. In addition:
(a) Use staff with good local knowledge and good understanding of the range of different services available to children.
(b) Use staff who have a good working knowledge of safeguarding practice and procedures and safe working practices.
(c) Use staff with levels of DBS clearance appropriate to their role.
(d) Have flexible hours of delivery to ensure maximum participation of children and families out of school hours, including holidays and weekends.
Strategic linkages
11. This is Strategic Project Two: Accessible Learning for children and young people and Strategic Project Five: Social inclusion and Local Work- stream Area A Vulnerable Young People and Local Work Stream Area E cross cutting issues.
Expected impacts/outcomes for families and service delivery — what success will look like:
12. The project should be designed in a way which contributes to the following impacts/ outcomes for families in Flintshire. This is to make clear that we do not expect projects to be singularly responsible for attainment of county wide targets.
13. Rather, that the service provider will demonstrate their contribution to outcomes. We expect proposals to detail the anticipated impacts/outcomes that they will achieve for the families that they will work with and how they will go about monitoring and evaluating these over time. These might include:
a. Number and % of children who have improved their school attendance (outcome indicator 2, national performance indicator 4 and 5)
b. Number and % of parents are more engaged with school (outcome indicator 2).

2)Common procurement vocabulary (CPV)

85300000, 85311300

3)Quantity or scope

As description.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 2Lot title: Young people are in employment, education and training

1)Short description

1. To coordinate and deliver specific work with young people that are at risk of, or are not in employment, education or training (NEET). This includes the provision of:
a. Key workers supporting the engagement of young people that are at risk of, or are NEET who are aged 16+. This includes being capable to deliver brief solutions focused evidence based interventions to support the building of confidence and capabilities with young people.
b. Specific interventions that build the basic skills and resilience of young people.
2. To deliver multiagency workforce development that builds the skills and confidence of staff that work with young people that are at risk of, are NEET, to secure sustainable positive outcomes.
3. Only collaboration approaches will be considered.
4. Funding is for 9 months, with an option to extend for up to 1 year (subject to review of performance, local needs and available funding).
Key deliverables:
5. The support must offer all information, advice and support in Welsh or English, depending on the needs of the family.
6. Support will take place across Flintshire and be flexible enough to address the needs of young people that are NEET or at risk of becoming NEET aged 16+. The support is focused on building the confidence and engagement skills of young people that are at greatest risk of being NEET using trusted advisor/ key worker models of engagement. Following a period of sustained engagement, the expectation is that young people will be more confident and are engaging in more positive and healthy behaviours and relationships and ideally are taking up training, employment or education.
7. Support may be provided at home, by telephone, by email, through social media or in person at a range of community venues. Support will be provided in the evenings and at weekends.
8. Key working with a young person may involve participation in a wider TAF model of whole family engagement; and also working with employers, NEET programmes, schools and colleges, facilitating the creation of, and take up of work placements, accredited training programmes and apprenticeships for young people and parents.
9. Additional specialist interventions are expected to be made available to support the resilience of young people that are at risk of, or are NEET. This might include support with basic skills such as related to communication and sustaining safe and healthy behaviours and relationships.
10. To deliver an accredited workforce development programme that equips multiagency practitioners that work with young people that are at risk of, or are NEET, with the skills, knowledge and confidence to secure long-term trusting relationships that facilitate positive behaviours and engagement with mainstream services with young people that are socially excluded.
Who the support is targeted at
11. Specific areas of focus will include support for young people that have been excluded from secondary school, have accessed or are currently accessing youth offending services, social care or other disability services, young carers and young people that are at risk of homelessness.
Key partners
12. Strong partnership working with a range of organisations is essential for success of coordination and delivery of intensive family support. Examples include Careers Wales, Youth Services, Youth Justice Service, Children and Adult’s Services, Pupil Referral Units, CAMHS, voluntary organisations and further education colleges.
Key staffing and operating capabilities
13. Only accredited and evidence based interventions are permissible. This requires appropriately skilled, experienced and qualified staff with the relevant personal qualities suited to building trusting relationships with young people.
14. In addition:
— Use staff with good local knowledge and good understanding of the range of different services available to young people.
— Use staff who have a good working knowledge of safeguarding practice and procedures and safe working practices.
— Use staff with levels of DBS clearance appropriate to their role.
— Have flexible hours of delivery to ensure maximum participation of young people out of school hours, including holidays and weekends.
Strategic linkages
15. This is Strategic Project Seven: Income and Opportunity Maximisation for families and Strategic Project Five: Social inclusion and Work-stream Area A Vulnerable Young People and Local Work Stream Area E cross cutting issues.
Expected impacts/outcomes for families and service delivery — what success will look like
16. The project should be designed in a way which contributes to the following impacts/ outcomes for families in Flintshire. This is to make clear that we do not expect projects to be singularly responsible for attainment of county wide targets
17. Rather, that the service provider will demonstrate their contribution to outcomes. We expect proposals to detail the anticipated impacts/outcomes that they will achieve for the families that they will work with and how they will go about monitoring and evaluating these over time.
18. These might include:
a. Number and % of adults/ YP attaining a nationally recognised qualification (outcome indicator 1, performance indicator 2)
b. Number and % of parents/young people who have succeeded in getting and keeping a job (outcome indicator 1, performance indicator 2)
c. Number and % of identified cohort gaining a place and completing a recognised training course (outcome indicator 1, performance indicator 2)
d. Number and % of identified cohort gaining a recognised qualification on a Further Education course (outcome indicator 1, performance indicator 2)
e. Number and % of Number and % of identified cohort gaining a recognised qualification on a Further Education course (outcome indicator 1, performance indicator 2)
f. Number and % of cohort completing a work experience placement or volunteering opportunity (outcome indicator 1, performance indicators 2 and 3).

2)Common procurement vocabulary (CPV)

85311300, 85300000

3)Quantity or scope

As description.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 3Lot title: Young disabled people are supported

1)Short description

General description and aims:
1. To deliver specific work with young people with autistic spectrum disorders (ASD). The primary focus is on providing young people with ASD opportunities for out-of-school play, learning and development opportunities.
2. To work with parents and young disabled people to establish a quality improvement mechanism for providing feedback on how to improve services for young people transitioning from children’s services to adult services.
3. Only collaboration approaches will be considered.
4. Funding is for 9 months, with an option to extend for up to 1 year (subject to review of performance, local needs and available funding).
Key deliverables:
5. The support must offer all information, advice and support in Welsh or English, depending on the needs of the family.
6. Support may be provided at home, by telephone, by email, through social media or in person at school or a range of community venues. Support will be provided flexibly and can include the evenings and at weekends.
7. Key deliverables relate to the provision of out-of-school play, learning and development opportunities for young people with ASD. This includes undertaking direct work with young people with ASD, their families and other relevant multiagency practitioners (e.g. Children with a Disabilities team, CAMHS, school staff, Family Information Service staff and out-of-school play, leisure and childcare providers).
8. Work with young people with ASD has a focus on establishing their preferences and key requirements, while work parents and multiagency practitioners can include work to establish requirements more generally and to broker specific provision. For example, it may require work with the Girl Guides to ensure they have the skills and knowledge to provide an opportunity for a particular young person with ASD or work with a swimming centre to do the same for a cohort of young people with ASD.
9. There will also be support made available for parents of children with ASD through the Parenting support made available through the wider Families First programme and it will be crucial to ensure appropriate linkages to ensure and maximise the impacts of ‘whole family’ working.
10. Close work with Children with Disabilities team is required to establish and support a quality improvement mechanism for providing feedback on how to improve services for young people transitioning from children’s services to adult services.
Who the support is targeted at
11. Young disabled people that have ASD and their families; and young disabled people in transition to adult services and their families.
Key partners
12. Strong partnership working with a range of organisations is essential for success of coordination and delivery of intensive family support. Examples include CAMHS, Children with a Disabilities team, voluntary organisations, schools, special schools and out-of-school play, learning and childcare providers.
Key staffing and operating capabilities
13. Only accredited and evidence based interventions are permissible. This requires appropriately skilled, experienced and qualified staff with the relevant personal qualities suited to building trusting relationships with young people with ASD and young disabled people in transition.
14. In addition:
— Use staff with good local knowledge and good understanding of the range of different services available to young people.
— Use staff who have a good working knowledge of safeguarding practice and procedures and safe working practices.
— Use staff with levels of DBS clearance appropriate to their role.
— Have flexible hours of delivery to ensure maximum participation of young people out of school hours, including holidays and weekends.
Strategic linkages
15. This is Strategic Project Five: Social inclusion and Work-stream Area A Vulnerable Young People and Local Work Stream Area E cross cutting issues. The project also links explicitly to the ASD Strategic Plan (in development).
Expected impacts/outcomes for families and service delivery — what success will look like
16. The project should be designed in a way which contributes to the following impacts/ outcomes for families in Flintshire. This is to make clear that we do not expect projects to be singularly responsible for attainment of county wide targets. This might include in relation to the participation of young disabled people in mainstream activities and reporting improved health and wellbeing, confidence and behaviours.
17. Rather, that the service provider will demonstrate their contribution to outcomes. We expect proposals to detail the anticipated impacts/ outcomes that they will achieve for the families that they will work with and how they will go about monitoring and evaluating these over time.

2)Common procurement vocabulary (CPV)

85311300, 85300000

3)Quantity or scope

As description.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

FP3199
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

25.5.2015 – 15:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

This project is being carried out by an Electronic Tendering process. All potential providers must follow the instructions below to register on the system being used and access all relevant information relating to this project. Please note that no paper copies of Tender documents will be made available.
Instructions to Express Interest and Access Documentation

1. Log in to the Proactis Plaza E-Sourcing Portal at https://www.proactisplaza.com/?cid=Flintshire

2. Please note – If you are already registered on the Proactis portal please Login using your existing details and start at Step 12 of these instructions if not go to STEP 3
3. Click the ‘Register Now’ button at the bottom of the window

4. Enter your correct Organisation Name, Details and Primary Contact Details. The system will auto generate the Organisation ID and User Name for you. Please note that if you have a Generic email address for your organisation e.g. tenders@xxx.co.uk then please use this as the primary contact email address as this will allow you to still receive messages compared to where you have a specific person identified in this role and they move on at a point in the future.

5. Please make a note of the Organisation ID and User Name, then click ‘Register’
6. You will then receive an email from the system asking you to ‘Click here to activate your account’. This takes you to Enter Organisation Details.
7. Please enter the information requested, click ‘Next’ and follow the instructions ensuring that you enter all applicable details.
8. In the Enter Product Classification screen please ensure that you select the Product Classification Codes (CPV Codes) that appear in the tender notice as this will give you access to the tender process.
9. In the Select Buyer Organisation please select Flintshire County Council (although you may register with other buying organisations at the same time if you wish)
10. Accept the Terms and Conditions and then click ‘Next’. This takes you in to the Welcome window.
11. In the ‘Welcome’ window please enter your Organisation name, Organisation ID and User Name (User ID). You now need to create your unique password. Please ensure that you make a note of this along with the other information already recorded.
12. Now click ‘Done’ and you will enter the Supplier Home page.
13. On the left of the screen click ‘Opportunities’
14. Click the ‘Requests from Buyers’ command. This will take you to the list of current opportunities available to you.
15. Click the Project ID that relates to this notice, this will take you into the PQQ or Tender Request. Note there may be several opportunities that appear on this screen, please ensure that you select the correct one for your organisation.
16. In the ‘Details of a Request from a Buyer’ screen please note the closing time and date for completion of the relevant project. Please review the ‘Items’ tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. Please ensure that you download all documents to your PC as you will be required to complete and upload some of the documents as part of your submission. There also instructions on how to complete your submission in the Guidance for Bidders document held in this section
17. You can now either ‘Create a Response’ to, or ‘Decline’ this opportunity.
18. Once you have started to complete your response to the opportunity and wish to save and return later click ‘Save’ having made a note of the Response reference number. The next time you Login to access the opportunity please go to the ‘My Responses to Buyers’ tab and identify the relevant response that you previously saved. If you inadvertently create any additional responses please note that any information that you have already input into the initial or subsequent responses does NOT carry over to any new response and you may lose anything already input.
19. If you are adding attachments at any point in the process please ensure that you click the ‘Add to Library’ button as if you are invited to any subsequent opportunities in the future to tender any documents that you have added will automatically be added to your submission and all you will be required to do is check that they are the current version. This is a secure system and your documents will not be accessed by any other party.
20. Please note that any queries must be sent via the secure dialogue section of the e-tender portal. We will not respond to any queries received by any other method
(WA Ref:25709).

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

17.4.2015

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