Finance and Procurement Enterprise Systems Managed Services Contract

Finance and Procurement Enterprise Systems Managed Services Contract

Re-tendering an established all Wales contract for the provision of a Managed Service for Oracle eBusiness Suite (Finance, Procurement and Warehouse Management modules),

United Kingdom-Cardiff: IT services: consulting, software development, Internet and support

2017/S 045-082717

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Wales Shared Services Partnership
4th Floor, Companies House, Crown Way
CF14 3UB
United Kingdom
Telephone: +44 29203840
NUTS code: UKL

I.2)Joint procurement

The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Managed Services Contract for Finance and Procurement (FMS) Enterprise Systems.

Reference number: AW4912

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Velindre NHS Trust acting on behalf of NHS Health Boards and Trusts (including hosted organisations) in Wales listed in section 2.1 of this notice are re-tendering an established all Wales contract for the provision of a Managed Service for Oracle eBusiness Suite (Finance, Procurement and Warehouse Management modules), QlikView BI reporting and V1 products (faxing, output documents and scanning). The solutions are hosted by NHS Wales with the Managed Service provider undertaking remote monitoring and support. NHS Wales have implemented a Common Operating Model ensuring standardisation of interfaces and system settings across the product suite. The contract is awarded for an initial term of 7 years with options to extend for up to an additional 3 years (7+1+1+1). This service will also require the provision of new or updated server hardware at agreed intervals as defined in the contract. This contract could be varied during its term to increase usage for other Public Sector bodies.

II.1.5)Estimated total value

Value excluding VAT: 6 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKL
Main site or place of performance:

Organisations and establishments within NHS Wales.

II.2.4)Description of the procurement:

Managed Services Contract for Finance and Procurement (FMS) Enterprise Systems.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 6 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: yes
Description of renewals:

The proposed contract will, subject to earlier termination, have an initial duration of seven (7) years with the option to extend (at the Trust’s sole discretion) for up to an additional three (3) years either on a (1yr+1yr+1yr) basis or at the Trust’s discretion.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 6
Objective criteria for choosing the limited number of candidates:

All award criteria are stated only in the procurement documents.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

This Contract will be awarded on 1.11.2017 with a transition phase to include a hardware refresh which must be completed to allow the new managed service contract to commence on 1.4.2018.

For avoidance of doubt, the contract term will be from the 1.4.2018.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2016/S 189-338313

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 18/04/2017
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 15/05/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

The Contract is to be let for 7 years with an option to extend up to a further 3 years.

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Participating organisations include:

Abertawe Bro Morgannwg University Health Board.

Aneurin Bevan University Health Board.

Betsi Cadwaladr University Health Board.

Cwm Taf University Health Board.

(Includes hosted organisations, for instance Welsh Health Specialised Services Committee (WHSSC).)

Cardiff and Vale University Health Board.

Hywel Dda University Health Board.

Powys Teaching Health Board.

Public Health Wales NHS Trust.

Velindre NHS Trust.

(Includes for instance: Welsh Blood Service (WBS) and hosted organisations, for instance NHS Wales Shared Services Partnership (NWSSP).)

Welsh Ambulance NHS Trust.

Health Education Wales.

This Contract will be awarded on 1.11.2017 with a transition phase to allow for the provision installation and testing of new or updated hardware for the primary and secondary FMS Enterprise Systems. This phase must be completed to allow the new Managed Service Contract to commence on 1.4.2018.

The full service requirement is presented in a Managed Services Contract which includes supporting schedules. The Managed Services Contract includes Core Service Requirements that the Trust will be expecting the Supplier to deliver as well as Optional Services that the Trust may wish to exercise as outlined under Additional Optional Service Requirements and Future Optional Service Requirements.

This document will be available to interested bidders on the eTenderwales portal. This will provide an early opportunity for bidders to view the tender requirements to include the Terms and Conditions of contract and Service requirements to include supplementary schedules.

The Authority may arrange an event for all bidders to clarify issues raised in respect of the Model Services Contract where this is deemed necessary, based on the volume and complexity of queries being raised.

If required this event will be held on the 30.3.2017 in Cardiff, commencing 9.30am. The specific venue will be confirmed via the eTenderwales Messaging Service nearer the time.

Note that a second date of 4.4.2017 has been reserved and may be utilised depending on demand.

A Memorandum of Information (‘MOI’) providing further information in connection with this procurement process will also be issued to all bidders expressing an interest in qualifying for an invitation to tender for this Contract together with the procurement documents on 3.3.2017.

The Contract value of 6 500 000 GBP relates to the core requirements of the Contract. The value excludes licenses that will be managed by the Authority and any optional developments. The Authority reserves the right to vary the Contract and in this case Regulation 72 will apply.

The incumbent contractor has informed the Trust that TUPE (Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246)) may apply, however it is the sole responsibility of Bidders to undertake the necessary due diligence, ascertain the position and take appropriate legal advice as to the applicability (or otherwise) of TUPE.

Note: the authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at

(WA Ref:62869)

The buyer considers that this contract is suitable for consortia.

VI.4)Procedures for review

VI.4.1)Review body

NHS Wales Shared Services Partnership
4th Floor, Companies House, Crown Way
CF14 3UB
United Kingdom
Telephone: +44 1443848585Internet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



Related Posts

Protective Monitoring Services Tender

Learning Management System Support Contract

Management Information System Requirement – Telford and Wrekin Council

Procurement for All Business Solutions Framework

Kirklees Council Digital Services Contract