Forensic Services for HMRC

Forensic Services for HMRC

The Client requires managed forensic science services that will support investigations including questioned documents, DNA analysis, examination of road oil fuel, examination of drug traces on money and digital and telecommunications analysis. Includes details of Supplier Event.

UK-Salford: analysis services

2012/S 174-287530

Prior information notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

HM Revenue and Customs
Commercial Directorate, 5W Ralli Quays, 3 Stanley Street
Contact point(s): Sajen Bakht
For the attention of: David Hoppe
M60 9LA Salford
UNITED KINGDOM
Telephone: +44 1618270113
E-mail: sajen.bakht@hmrc.gsi.gov.uk
Fax: +44 1618270207

Internet address(es):

General address of the contracting authority: www.hmrc.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Other: Direct and Indirect Taxes
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
Forensics and Analysis Services.
II.2)Type of contract and place of delivery or of performance
Service category No 27: Other services
NUTS code UK
II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:
The purpose of this prior information notice is to give potential tenderers advance notice that HM Revenue & Customs (HMRC) is considering undertaking a tendering exercise to award a contract/s for the provision of Forensics & Analysis Services. HMRC is a government department principally responsible for the collection, administration and management of revenue from Direct and Indirect Taxes and Duties, combating drug trafficking and enforcing import/export prohibitions.
HMRC has a national Criminal Investigation service, a division of the Enforcement and Compliance Group, responsible for the investigation of major smuggling and fraud and any international elements of these crimes. Investigation staff are based at various locations throughout the UK, regional investigators are based at ports and airports and are primarily involved in policing the smuggling of excise and prohibited goods into the UK. Upon request the Client will provide Tenderers with further information regarding its structure and organisation, but for the purposes of this prior information notice the successful Service Provider must be able to offer a forensic service to Offices throughout the UK. HMRC officers are legally empowered to undertake investigations and conduct prosecutions in connection with illicit activities such as smuggling and tax evasion and in the course of an investigation, materials and other evidence may be collected which require forensic examination that will contribute to the intelligence relating to the case. In order to support these investigations and to provide evidence for production in court, access to forensic sciences is required, including scientific advice on the types of evidence that may be suitable for this purpose and the correct method for collecting, preserving and examining it. The Client requires managed forensic science services that will support investigations including questioned documents, DNA analysis, examination of road oil fuel, examination of drug traces on money and digital & telecommunications analysis.
The following information will be applied to all Lots.
Witness Statements and Interpretation/Court Attendance.
When presenting evidence, obtained by forensic examination, to the court, the Client relies on the accuracy and standard of the written statements provided by the Contractor.
The Client requires the Contractor to: ensure that appropriate systems are in place to document the chain of evidence, ensure that documentation is of a standard that will withstand the scrutiny of the courts when required, provide interpretation of the results of examination for case officers and the Client’s legal representatives, ensure that each examination is supported by laboratory records and statements produced to a standard that will meet the requirements of the courts, ensure that their staff are able to attend court as expert witnesses and ensure that these staff are suitably qualified and trained to undertake this role. All External Expert Witnesses are required to comply with the Revenue & Customs Prosecutions Office (RCPO) booklet “Disclosure: Experts’ Evidence and Unused Material”. A copy of the booklet will be made available to the Contractor.
Advice and Research.
Occasionally the Client has a need for advice on specific issues relating to forensic science and its application. Projects may be identified that require research and development. The Client is not able to identify the areas where such work will be required in the future.
Delivery, Locations and Times.
The main users of forensic science services have offices in Manchester, Newcastle, Leeds, Birmingham, Nottingham, Ipswich, Hull, Dover, Bristol, Cardiff, Crawley, Staines and the London Area. The Client has investigators based at all major airports and sea ports. The Client requires the Contractor to: Provide suitable locations to enable all offices throughout the UK to submit items for examination, ensure that each location is able to take delivery in a secure environment of materials delivered by vehicle, have secure storage facilities in addition to the laboratory facilities, provide results of forensic examinations to be delivered within agreed time scales, comply with the following timescales for delivery of results, including any statements, from the time the item for examination is presented to the Contractor: 1) Routine – 10 Working Days, 2) Important – 5 Working Days, 3) Urgent – 24 Hours and ensure that these arrangements preserve the chain of evidence.
Marketing the Service.
The Contractor will be expected to co-operate with departmental forensic advisers in the marketing of services in order to publicise benefits and promote its take up amongst the regions.
Estimated cost excluding VAT:
Range: between 1 500 000 and 3 500 000 GBP
Lots

This contract is divided into lots: yes

II.5)Common procurement vocabulary (CPV)

71620000, 71621000, 71630000, 71900000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:
The Requirement:
Consideration is being given as to whether the requirements will be best serviced by:
— a single contract with one prime contractor for all services,
— a framework contract with one contractor per lot,
— a managed service provider across all lots/services, or
— a combination of any of the above.
Online Questionnaire.
Any organisation (tenderers) wishing to provide details of the types of services that they may be able to provide in respect of the outline requirement referred to above, and thereby assist in the development of the Client’s market place knowledge and/or register for the upcoming supplier event to be held at Trinity Bridge House, 2 Dearmans Place, Salford M3 5BS on 20.9.2012 commencing at 13:30 can do so by completing an online questionnaire. The Client is particularly interested in suggestions on how the specification can be developed to actively encourage the use of organisations in the Small and Medium Enterprise (SME) size range and also commercial models regularly used across the sector.
To obtain access to the online questionnaire, please send an email entitled “Forensics and Analysis Services’’ to e.procurement@hmrc.gsi.gov.uk containing the following information: organisation name, contact name, contact email address and contact telephone number. Respondents will then receive by return an email notification providing password access to the online questionnaire – the deadline for completion of the questionnaire is 17:00 18.9.2012. Please note that non-completion of the online questionnaire will not disqualify organisations from participating in any future related tendering exercise and that completion of the online questionnaire will not remove the need to respond to and fully comply with any future related Competitive Contract Notice.

Subject to finalising the scope of the requirement and obtaining approval to proceed, it is intended that the tendering exercise/s will be conducted before November 2012 under a Part B “Open” award procedure, with the relevant Contract Notice expected to be published in OJEU (insert date). Tenderers will be required to provide their Tender response electronically using the HMRC e-Sourcing system, which utilises a web based portal. Further details about the e-Sourcing system can be found in the Suppliers Guide for Selling to HM Revenue & Customs (HMRC) using the following link: http://www.hmrc.gov.uk/about/supplying.htm.

Interested parties may want to familiarise themselves with the content of the Suppliers Guide, which includes training on the use of the e-Sourcing system. Further details of the requirement will be provided, in due course, in any future Contract Notice and Tender documentation.

Information about lots

Title attributed to the contract by the contracting authority: Lot No: 1 Lot title: Questioned Documents

1)Short description:
In the course of investigations the client’s officers may recover documents as evidence and will require the contractor to undertake forensic examination to determine authorship of handwriting, link documents to printers/copiers or other methods of reproduction, identify alterations to documents, identify and interpret indentations in documents, reconstruct shredded documents and highlight other evidence that could be obtained from the document which may prove or disprove allegations relating to the case. The client requires the contractor to possess or be able to demonstrate working towards achieving BSEN ISO 9001:2000 certification, or equivalent, by UKAS or a comparable body.
2)Common procurement vocabulary (CPV)

71620000, 71630000, 71900000, 71621000

3)Quantity or scope:
There can be no guarantee as to the level of work or number of assignments to be allocated by the client to the contractor, however for illustrative purposes only the indicative level of use on an annual basis would be 100 000 GBP-150 000 GBP.
Estimated cost excluding VAT:
Range: between 200 000 and 300 000 GBP
5)Additional information about lots:
Title attributed to the contract by the contracting authority: Lot No: 2 Lot title: Examination of Road Fuel
1)Short description:
The Client operates 15 Road Fuel Testing Units throughout the UK their function is to detect and control the illegal use of rebated fuels, which are identified by dyes and markers in order to distinguish them from fuel that is subject to the full rate of excise duty. There have been cases where attempts have been made to remove these dyes and markers from rebated fuel by physical and chemical processes. When positive tests for markers are found, or there is doubt as to the result of the test, samples are taken for further forensic examination to provide evidence of the presence of dyes, markers or laundering agents. The Client requires the Contractor to: Identify the presence of dyes and markers, provide laboratory tests on fuels for UK and EC dyes and markers and to interpret the results provide laboratory tests for other fuel components (for example the sulphur content or presence of aviation additives) provide a ‘same day’ service for urgent samples (although this will be an infrequent need), provide support at locations where the illegal removal of markers and dyes (laundering) from rebated fuel is suspected, obtain evidence of illegal use of rebated fuels or laundering of rebated fuels, provide training on the use and interpretation of roadside tests and advice on development of these tests and other training requirements, provide Health and Safety advice The contractor must possess or be able to demonstrate working towards achieving BSEN ISO/IEC 17025:2005 certification, or equivalent, accredited by UKAS or a comparable body (formerly NAMAS accredited M10 laboratory standard).
2)Common procurement vocabulary (CPV)

71620000, 71621000, 71630000, 71900000

3)Quantity or scope:
There can be no guarantee as to the level of work or number of assignments to be allocated by the client to the contractor, however for illustrative purposes only the indicative level of use on an annual basis would be 100 000 GBP.
Estimated cost excluding VAT:
Range: between 100 000 and 250 000 GBP
5)Additional information about lots:
Title attributed to the contract by the contracting authority: Lot No: 3 Lot title: DNA Analysis
1)Short description:
In the course of investigations material may be recovered, that could contain DNA traces of suspects or others that need to be eliminated from an investigation. The Client requires the Contractor to: Provide the identification of DNA profiles for evidential or intelligence purposes, Provide forensic advice to case officers on the identification of material that may be suitable for recovery of DNA and how it should be collected and preserved, Undertake the recovery and examination of DNA traces and for the input of DNA profiles, where appropriate, to the National DNA Database (NDNAD) at the clients premises unless the contractor has access to NDNAD; and Compare some traces with the NDNAD, the Contractor is to make arrangements to access the NDNAD. The contractor must possess or be able to demonstrate working towards achieving BSEN ISO/IEC 17025:2005 certification, or equivalent, accredited by UKAS or a comparable body (formerly NAMAS accredited M10 laboratory standard).
2)Common procurement vocabulary (CPV)

71620000, 71621000, 71630000, 71900000

3)Quantity or scope:
There can be no guarantee as to the level of work or number of assignments to be allocated by the client to the contractor, however for illustrative purposes only the indicative level of use on an annual basis would be 200 000 GBP.
Estimated cost excluding VAT:
Range: between 300 000 and 450 000 GBP
5)Additional information about lots:
Title attributed to the contract by the contracting authority: Lot No: 4 Lot title: Digital and Telecommunications Analysis
1)Short description:
The Client has a requirement for the forensic examination and analysis of both telecommunications equipment (inclusive of but not exclusive to mobile phones, fax machines, PDA’s, GPS units etc) and computer equipment (inclusive of but not exclusive of hard drives, discs, CCTV units, Games consoles, iOS (Apple) devices including iPod/iPad, thumb drives, digital camera, CD-roms etc) obtained during investigations. The Contractor may on occasion be required to attend at the scene of the seizure to provide advice and technical support. The contractor will provide the facilities and expertise to enable the forensic imaging, viewing, examination, analysis and interpretation of material held within such items including: forensically image and generate a MD5 hash, third party verify the image hash by generating a matching hash of the original source media, provide a master copy of the image evidentially sealed at the time of acquisition, in addition to the working copy, index and data carve the image using Access Data FTK, generate a report and if necessary provide viewing based on the client’s request, provide full backup of any unused material and case files to the client and provide assurance that the Contractor’s practitioners are fully trained to the required industry standard and hold current manufacturer certification regarding the products that they use. The Client requires the Contractor to provide the facilities and expertise to forensically examine a wide range of mobile telecommunications equipment, including foreign SIM cards/handsets, to enable the extraction of data within such items including providing a range of examination levels from basic intelligence information to full Hex dump of handset/SIM card/Memory card according to the Client’s requirements. The contractor must possess or be able to demonstrate working towards achieving BSEN ISO/IEC 17025:2005 certification as required by the Forensic Regulator, or equivalent, accredited by UKAS or a comparable body (formerly NAMAS accredited M10 laboratory standard) and possess or be able to demonstrate working towards achieving BSEN ISO 9001:2000 certification, or equivalent, UKAS or other accredited standard.
2)Common procurement vocabulary (CPV)

71620000, 71621000, 71630000, 71900000

3)Quantity or scope:
There can be no guarantee as to the level of work or number of assignments to be allocated by the client to the contractor, however for illustrative purposes only the indicative level of use on an annual basis would be 1 200 000 GBP.
Estimated cost excluding VAT:
Range: between 1 000 000 and 2 500 000 GBP
5)Additional information about lots:
Title attributed to the contract by the contracting authority: Lot No: 5 Lot title: Tachograph Analysis
1)Short description:
The Client has a necessity to trace the journeys of vehicles suspected of being involved in illegal activities, the Client requires the Contractor to provide analysis of tachograph data and advise on the potential use of paper & digital systems for tracing journeys.
2)Common procurement vocabulary (CPV)

71600000, 71621000, 71630000, 71900000

3)Quantity or scope:
There can be no guarantee as to the level of work or number of assignments to be allocated by the client to the contractor, however for illustrative purposes only the indicative level of use on an annual basis would be 50 000 GBP.
Estimated cost excluding VAT:
Range: between 50 000 and 100 000 GBP
5)Additional information about lots:

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Full details regarding legal, economic, financial and technical information to be provided at the tender stage will be detailed in the Contract Notice and/or in the tender documentation. Potential tenderers should be aware, however, that they may be required to forward the following information:
(a) a copy of the most recent audited accounts covering the tenderer’s last two years of trading (or for the period that is available if trading for less than two years) or
(b) for the most recent full year of trading, where this information is not available in audited form, a copy of the draft or unaudited financial accounts or equivalent information showing the tenderer’s turnover, profit and loss and cash flow position and an end period balance sheet or, where this cannot be provided, a statement signed by the finance director or similar responsible person detailing any major changes in the current financial position since the date of the latest audited accounts provided
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
GO Reference: GO-201296-PRO-4214675.
VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice:
6.9.2012

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