FSCS Public Relations and Public Affairs Contract

FSCS Public Relations and Public Affairs Contract

Financial Services Compensation Scheme requires a strategic partner to support its delivery of a comprehensive communications strategy.

United Kingdom-London: Public relations management services

2019/S 144-354910

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Financial Services Compensation Scheme
10th Floor Beaufort House, 15 St. Botolph Street
London
EC3A 7QU
United Kingdom
Contact person: Jean Mutudza
Telephone: +44 2073758197
E-mail: Procurement@fscs.org.uk
NUTS code: UKI4
Internet address(es):Main address: www.fscs.org.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-London%2C:-Public-relations-management-services./4P462W3XS7
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Public Relations, Public Affairs and Stakeholder Relations

Reference number: FSCS371

II.1.2)Main CPV code

79416100

II.1.3)Type of contract

Services

II.1.4)Short description:

FSCS requires a strategic partner to support its delivery of a comprehensive communications strategy. The successful agency will need to get to grips very quickly with the unique role of FSCS and its place in the regulatory family. This is essential: the agency FSCS appoints will work as an extension of FSCS’s communications team to deliver including but not limited to the following:

— public relations,

— public affairs,

— stakeholder relations,

— digital.

II.1.5)Estimated total value

Value excluding VAT: 1 250 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

79416000

II.2.3)Place of performance

NUTS code: UKI4
Main site or place of performance:

Inner London – East.

II.2.4)Description of the procurement:

FSCS requires a strategic partner to support its delivery of a comprehensive communications strategy. The successful agency will need to get to grips very quickly with the unique role of FSCS and its place in the regulatory family. This is essential: the agency FSCS appoints will work as an extension of FSCS’s communications team.

The agency will need to have:

— an ability to ‘get under the skin’ of FSCS and truly understand the constraints and opportunities that its unique position affords its communications, and can work effectively and proactively within those constraints whilst taking advantage of the opportunities,

— a strong team with a focus on delivering the right results, with a particular focus on delivering results for the client,

— the ability to embrace FSCS’s values,

— capacity as well as capability,

— creative, compelling and fully financially forecasted plans that are actionable and drive results,

— a track record of working with other agencies and demonstrating an integrated, successful and collaborative team approach,

— demonstrable experience of supporting fully integrated campaigns (covering PR, digital, public affairs and stakeholder activity),

— a strong focus on evaluation and providing proof of delivery.

In particular, the successful agency will be required to provide advice and support in relation to:

Overarching activity

— integrated strategic counsel (including delivery of strategy) and reputation management,

— corporate positioning and storytelling,

— executive profile raising,

— research and thought leadership,

— engagement of key opinion leaders/opinion-formers.

Public relations

— press releases (include selling in) and Q&A’s,

— media contact programme (including briefings),

— media training,

— crisis communications.

Digital

— strategic and tactical support for social media channels (including content creation and integrating social media into the full range of FSCS communications).

Stakeholder relations

— FSCS’s work with the industry who pay its levies, including: advocacy and information and advisory groups, consumer bodies, regulatory bodies, financial education bodies, and think tanks

Public affairs

— public affairs contact programme (including MPs, think tanks, researchers),

— engagement with political advocacy groups,

— raising awareness and understanding of FSCS amongst MPs (including supporting organisational objectives),

— monitoring and intelligence,

— select committee training,

— briefings for meetings.

The successful agency will be required to provide an account team that has demonstrable experience of public relations, public affairs and stakeholder management across a range of clients, some within financial services, covering the breadth of audiences described previously. The agency will have a proven track record of successful campaigns targeting the relevant audiences across Great Britain and Northern Ireland and will need to demonstrate an extensive knowledge and breadth of understanding of a range of media including consumer news, features, personal finance and consumer affairs.

It will be required to work closely with FSCS and the scheme’s existing agencies, to deliver an integrated communications strategy and programme.

FSCS Communications Team

Since FSCS’s inception in 2001, the Communications team has grown from 2 people to a current team of 10 people.

Supporting Material

— FSCS strategy: FSCS into the 2020s: protecting the future,

— FSCS pensions report: the need to know: FSCS protection makes a difference,

— FSCS annual report and accounts 2018/19,

— FSCS plan and budget 2019/20,

— FSCS industry newsletter — Outlook.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 250 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

The initial term, during which the services shall be delivered in full, is for a period of 3 years. There will be an option for FSCS to extend the contract on up to 2 years occasions for a maximum duration of 12 months on each of those occasions, therefore making the term a potential total term of 5 years.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 2
Maximum number: 5
Objective criteria for choosing the limited number of candidates:

Please see tender documents.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/4P462W3XS7

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Evidence of membership to one or more relevant professional bodies.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 26/08/2019
Local time: 14:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 09/09/2019

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

5 years

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London%2C:-Public-relations-management-services./4P462W3XS7

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/4P462W3XS7

GO Reference: GO-2019724-PRO-15146948

VI.4)Procedures for review

VI.4.1)Review body

The Royal Court of Justice
The Strand
London
United Kingdom
Telephone: +44 2073758197
E-mail: procurement@fscs.org.ukInternet address: www.fscs.org.uk

VI.4.2)Body responsible for mediation procedures

The Royal Court of Justice
The Strand
London
United Kingdom
Telephone: +44 2073758197
E-mail: procurement@fscs.org.ukInternet address: www.fscs.org.uk
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

24/07/2019