Gloucestershire Self Harm Help Line Service

Gloucestershire Self Harm Help Line Service

To provide a person-to-person phone helpline, online chat and text messaging support and a self-help service to include a dedicated Gloucestershire branded website, providing online web based information and advice.

United Kingdom-Gloucester: Other community, social and personal services

2015/S 208-377801

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Gloucestershire County Council
Shire Hall
For the attention of: Mrs Ann Sadler
GL1 2TG Gloucester
UNITED KINGDOM
Telephone: +44 1452583401
E-mail: commercial.services@gloucestershire.gov.uk

Internet address(es):

General address of the contracting authority: www.gloucestershire.gov.uk

Electronic access to information: www.supplyingthesouthwest.org.uk

Electronic submission of tenders and requests to participate: www.supplyingthesouthwest.org.uk

Further information can be obtained from: Gloucestershire County Council
Shire Hall
For the attention of: Mrs Ann Sadler
GL1 2TG Gloucester
UNITED KINGDOM
Telephone: +44 1452583401
E-mail: commercial.services@gloucestershire.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Gloucestershire County Council
Shire Hall
For the attention of: Mrs Ann Sadler
GL1 2TG Gloucester
UNITED KINGDOM
Telephone: +44 1452583401
E-mail: commercial.services@gloucestershire.gov.uk

Tenders or requests to participate must be sent to: Gloucestershire County Council
Shire Hall
For the attention of: Mrs Ann Sadler
GL1 2TG Gloucester
UNITED KINGDOM
Telephone: +44 1452583401
E-mail: commercial.services@gloucestershire.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Gloucestershire Self Harm Help Line Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKK13

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

To provide a person-to-person phone helpline, online chat and text messaging support and a self-help service to include a dedicated Gloucestershire branded website, providing online web based information and advice. The outcome is to reduce incidents of service user intent, or acts of self harming and/or suicide, by promoting and increasing awareness of the service including to the wider community in the county, beyond the current high contacts received from Gloucester. We expect potential contractors to meet a number of minimum standards; these are detailed in the ITT. We advise all interested contractors to read the entire ITT and all documents referenced or linked to within the ITT carefully, to inform themselves about the opportunity and whether they would be interested in submitting a response. The Services required under this procurement fall within Schedule 3 of the Public Contracts Regulations 2015 (SI 2015/102) and is therefore not bound by all of its requirements. Consequently, the procurement process adopted by the Authority has been developed in accordance with Regulation 76 of the regulations and in particular in accordance with the fundamental public procurement principles of transparency and equal treatment. Please login to Procontract via www.supplyingthesouthwest.org.uk and register your interest in the opportunity. You will then be issued a confidentiality agreement which needs to be completed and sent via ProContract, in order to access the ITT documents. The last date interest can be registered is (insert date). The tender submission closing date is (insert date). All questions related to this contract should be sent using the discussions function which will be available once you have logged in and registered your interest.

II.1.6)Common procurement vocabulary (CPV)

98000000, 85000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

To provide a person-to-person phone helpline, online chat and text messaging support and a self-help service to include a dedicated Gloucestershire branded website, providing online web based information and advice. The outcome is to reduce incidents of service user intent, or acts of self harming and/or suicide, by promoting and increasing awareness of the service including to the wider community in the county, beyond the current high contacts received from Gloucester. We expect potential contractors to meet a number of minimum standards; these are detailed in the ITT. We advise all interested contractors to read the entire ITT and all documents referenced or linked to within the ITT carefully, to inform themselves about the opportunity and whether they would be interested in submitting a response. The Services required under this procurement fall within Schedule 3 of the Public Contracts Regulations 2015 (SI 2015/102) and is therefore not bound by all of its requirements. Consequently, the procurement process adopted by the Authority has been developed in accordance with Regulation 76 of the regulations and in particular in accordance with the fundamental public procurement principles of transparency and equal treatment. Please login to Procontract via www.supplyingthesouthwest.org.uk and register your interest in the opportunity. You will then be issued a confidentiality agreement which needs to be completed and sent via ProContract, in order to access the ITT documents. The last date interest can be registered is (insert date). The tender submission closing date is (insert date). All questions related to this contract should be sent using the discussions function which will be available once you have logged in and registered your interest.

Estimated value excluding VAT:
Range: between 70 000 and 88 220 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Please see the details provided in the Invitation to Tender documentation.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please see the details provided in the Invitation to Tender documentation.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please see the details provided in the Invitation to Tender documentation.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please see the details provided in the Invitation to Tender documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please see the details provided in the Invitation to Tender documentation.
Minimum level(s) of standards possibly required: Please see the details provided in the Invitation to Tender documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please see the details provided in the Invitation to Tender documentation.
Minimum level(s) of standards possibly required:
Please see the details provided in the Invitation to Tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 0
Objective criteria for choosing the limited number of candidates: N/A.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

CAB167
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 13.11.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

23.11.2015 – 09:30

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

22.10.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 23.11.2015 – 9:30
Persons authorised to be present at the opening of tenders: yes

Additional information about authorised persons and opening procedure: Authorised representatives of Gloucestershire County Council. Tender submissions to be made electronically using www.supplyingthesouthwest.org.uk

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

22.10.2015

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