IT Hardware Support Tender Northern Ireland
The supply of Ad-hoc 3rd party support services for IT desktop hardware and peripheral devices.
United Kingdom-Belfast: IT services: consulting, software development, Internet and support
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Department of Finance and Personnel Northern Ireland (IT Assist)
Craigantlet Buildings, Stormont Estate
For the attention of: Stephen McCann
BT4 3SX Belfast
General address of the contracting authority: www.dfpni.gov.uk/cpd
Address of the buyer profile: https://e-sourcingni.bravosolution.co.uk
Electronic access to information: https://e-sourcingni.bravosolution.co.uk
Electronic submission of tenders and requests to participate: https://e-sourcingni.bravosolution.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Northern Ireland.
NUTS code UKN
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
The contract shall commence upon award and shall remain in force for 3 years with the option to extend for two further periods of 12 months.
The contract shall be awarded to a single service provider.
The service provider must provide support for each product category listed.
Under this contract, the client may occasionally request ad-hoc support for hardware not covered by the product category list to meet a customer’s specific business needs.
II.1.6)Common procurement vocabulary (CPV)
72000000, 72100000, 72110000, 72120000
II.1.7)Information about Government Procurement Agreement (GPA)
II.2.1)Total quantity or scope:
The procurement objectives are to secure ad-hoc 3rd party support services for IT desktop hardware peripherals devices for the NICS to meet the client’s requirements whilst achieving best value for money.
II.2.3)Information about renewals
Number of possible renewals: 2
Section III: Legal, economic, financial and technical information
Section IV: Procedure
IV.1.1)Type of procedure
IV.3.1)File reference number attributed by the contracting authority:
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once): Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once):https://e-sourcingni.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
All prospective Tenderers are invited to attend an Information Session prior to the submission of tenders.
The Information Session will take place on Wednesday 27th August 2014 at 10.00am in Invest NI
If you are interested in attending the Information Session please send a message via eSourcingNI with the names of proposed attendees.
VI.4.1)Body responsible for appeal procedures
Central Procurement Directorate
Clare House, 303 Airport Road West
BT3 9ED Belfast
VI.4.2)Lodging of appeals
The Public Contracts Regulations 2006 (SI 2006 No 5)/ Utilities Contracts Regulations (SI 2005 No 6) ***(DELETE AS APPROPRIATE)*** provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.5)Date of dispatch of this notice: