Healthwatch Kingston Services

Healthwatch Kingston Services

The Royal Borough of Kingston upon Thames is seeking to re-commission its Healthwatch Services.

United Kingdom-Kingston: Health and social work services

2016/S 186-333856

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Royal Borough of Kingston upon Thames
Guildhall, High Street
United Kingdom
Contact person: Miss Bryony Langdon
Telephone: +44 2085474795
NUTS code: UKI22
Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Healthwatch Kingston Services.

Reference number: DN175276

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Royal Borough of Kingston upon Thames is seeking to re-commission its Healthwatch Services. Local Healthwatch has a hugely valuable role to play in helping health and social care services in Kingston to be the very best they can. The core business of Local Healthwatch is to be an independent consumer voice ensuring that the views of children, young people and adults influence improvements in health and social care. An effective Local Healthwatch will work collaboratively with the Kingston ‘family’ of partners, including statutory agencies and voluntary and community sector organisations to make a positive contribution to improving health and wellbeing outcomes for people in Kingston. Empowering and supporting children, young people, adults and communities to have their say through a range of innovative and inclusive engagement mechanisms will be at the centre of the Healthwatch role.

II.1.5)Estimated total value

Value excluding VAT: 488 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKI22

II.2.4)Description of the procurement:

Details of the requirements set out for this procurement can be found within the Invitation To Tender and Specification documentation, both of which can be accessed via the London Tenders portal (Project ID DN175276).

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 488 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2017
End: 31/03/2021
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Expressions of interest and all tender documentation, including award criteria, can be accessed via tender documents which are available on the London Tenders Portal (, Project ID DN175276. Full award criteria including sub criteria can be found in the tender documents on the London Tenders Portal — Project ID DN175276.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection criteria as stated in the procurement documents.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract

III.2.1)Information about a particular profession

Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:

The Local Government and Public Involvement in Health Act 2007, amended by The Health and Social Care Act 2012, which dictate that local authorities must have contractual arrangements with social enterprises to deliver Healthwatch services.

III.2.2)Contract performance conditions:

Performance conditions as stated in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/10/2016
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 31/10/2016
Local time: 12:00

Guildhall, High Street

The Royal Borough of Kingston upon Thames


KT1 1EU.

Information about authorised persons and opening procedure:

All tenders will be opened one at a time by the Head of Corporate Governance and the appropriate Director, Executive Head or Service Manager. The terms ‘Head of Corporate Governance’, ‘Director’, ‘Executive Head’, and ‘Service Manager’ include any officer duly authorised by the same.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The Authority may have qualified the Tenderers on the assumption that, where the Tenderer is an operating company, it may be guaranteed by the parent company. As a result, the Authority may require each Tenderer to confirm the identity of the guarantor of its obligations under any Contract(s). This guarantor should be the ultimate parent company of the Tenderer, except in exceptional circumstances. In the case of consortia, the Authority may require confirmation that the consortium will provide either a parent company guarantee from the lead consortium member or an equivalent level of security.

VI.4)Procedures for review

VI.4.1)Review body

The Royal Borough of Kingston upon Thames
Guildhall, High Street
United KingdomInternet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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