Healthwatch Shropshire Contract 2018 – 2023

Healthwatch Shropshire Contract 2018 – 2023

Shropshire Council wishes to commission a local Healthwatch and a local Independent NHS Complaints Advocacy Service.

United Kingdom-Shrewsbury: Health and social work services

2017/S 219-455462

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Shropshire Council
Shirehall, Abbey Foregate
Shrewsbury
SY2 6ND
United Kingdom
Contact person: Procurement
Telephone: +44 1743252992
E-mail: procurement@shropshire.gov.uk
Fax: +44 1743253910
NUTS code: UKG22Internet address(es):Main address: www.shropshire.gov.uk
I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-Shrewsbury:-Health-and-social-work-services./2S3M6962K4
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: http://www.delta-esourcing.com/tenders/UK-title/2S3M6962K4
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: http://www.delta-esourcing.com/tenders/UK-title/2S3M6962K4

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

PMCV 010 — Healthwatch and Independent NHS Complaints Advocacy.

Reference number: PMCV 010

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Shropshire Council wishes to commission a local Healthwatch and a local Independent NHS Complaints Advocacy Service (IHCAS). Healthwatch and IHCAS will be offered as an integrated service. Bidders may submit a tender which proposes a sub-contracting arrangement for IHCAS. Shropshire Council is looking for proposals which recognise the benefits of an integrated Healthwatch and IHCAS or close operational links between Healthwatch and IHCAS which make the most efficient use of resources.

Total maximum funding available for Healthwatch and IHCAS will be 162 000 GBP per annum. Bidders should indicate how the total funding is allocated to each element of the integrated service or how much they propose to allocate to IHCAS in the event of a sub-contracting arrangement. Shropshire Council will expect bidders to demonstrate and identify where efficiencies are gained through their proposed approach.

II.1.5)Estimated total value

Value excluding VAT: 810 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKG22
Main site or place of performance:

Shropshire CC.

II.2.4)Description of the procurement:

Shropshire Council wishes to commission a local Healthwatch and a local Independent NHS Complaints Advocacy Service (IHCAS). Healthwatch and IHCAS will be offered as an integrated service. Bidders may submit a tender which proposes a sub-contracting arrangement for IHCAS. Shropshire Council is looking for proposals which recognise the benefits of an integrated Healthwatch and IHCAS or close operational links between Healthwatch and IHCAS which make the most efficient use of resources.

Total maximum funding available for Healthwatch and IHCAS will be 162 000 GBP per annum. Bidders should indicate how the total funding is allocated to each element of the integrated service or how much they propose to allocate to IHCAS in the event of a sub-contracting arrangement. Shropshire Council will expect bidders to demonstrate and identify where efficiencies are gained through their proposed approach.

Healthwatch

Shropshire Council wishes to commission a local Healthwatch organisation in accordance with all relevant legislation and as summarised in the February 2014 guidance from Healthwatch England ‘Understanding the Legislation: An overview of the legal requirements for local Healthwatch’.

Healthwatch Shropshire will be a body corporate which is a social enterprise and will use the Healthwatch trademark under licence from Healthwatch England in relation to its activities.

Healthwatch Shropshire will be influential in the health and social care ‘landscape’ in Shropshire and will have productive relationships with a wide range of stakeholders across the county including, but not limited to, the local authority, health bodies, GP practices, patient and service user representative groups, service providers, voluntary and community groups and organisations and the general public.

Healthwatch Shropshire will have mutually beneficial strategic and operational relationships with neighbouring local Healthwatch and other local organisations as appropriate. Opportunities will be sought to make the most efficient use of resources with other local Healthwatch, for example sharing expertise, intelligence and/or other resources.

IHCAS

Shropshire Council wishes to commission an Independent Health Complaints Advocacy Service (IHCAS) in accordance with all relevant legislation and will be client centred, providing a flexible service that empowers a person (complainant) who wishes to resolve a complaint about healthcare commissioned and/or provided by the NHS in Shropshire. IHCAS can also support a local person to resolve a complaint about health services commissioned and delivered by an NHS provider within another local area.

IHCAS will need to link closely to Local Healthwatch organisations, in particular Healthwatch Shropshire. Due to the close geographical links and shared NHS services, it is also important that the IHCAS for Shropshire shares learning with the IHCAS covering the Telford and Wrekin Council area.

Applicants should note that it is considered that the Employee ‘Transfer of Undertakings (Protection of Employment) Regulations’ 2006 (‘TUPE’) will apply to this contract. Applicants are advised to seek their own legal advice in this regard.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 810 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2018
End: 31/03/2023
This contract is subject to renewal: yes
Description of renewals:

2 years.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

See tender documentation.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

See tender documentation.

Minimum level(s) of standards possibly required:

See tender documentation.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

See tender documentation.

Minimum level(s) of standards possibly required:

See tender documentation.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract

III.2.1)Information about a particular profession

Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:

See tender documentation.

III.2.2)Contract performance conditions:

See tender documentation.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 13/12/2017
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 13/12/2017
Local time: 12:00
Place:

Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

2 years.

VI.2)Information about electronic workflows

VI.3)Additional information:

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Shrewsbury:-Health-and-social-work-services./2S3M6962K4

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/2S3M6962K4

GO Reference: GO-20171113-PRO-11386783.

VI.4)Procedures for review

VI.4.1)Review body

Shropshire Council
Shirehall, Abbey Foregate
Shrewsbury
SY2 6ND
United Kingdom
Telephone: +44 1743252992
E-mail: procurement@shropshire.gov.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

Shropshire Council
Shirehall, Abbey Foregate
Shrewsbury
SY2 6ND
United Kingdom
Telephone: +44 1743252992

VI.5)Date of dispatch of this notice:

13/11/2017

 

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