Healthwatch Stoke-on-Trent Tender

Healthwatch Stoke-on-Trent Tender

Tenders are invited from interested parties to deliver Healthwatch services for Stoke-on-Trent together with an Independent Health Complaints Advocacy Service.

United Kingdom-Stoke-on-Trent: Health and social work services

2016/S 201-362966

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Stoke-on-Trent City Council
Civic Centre, Glebe Street
United Kingdom
Contact person: Gill Taylor
Telephone: +44 1782236382
NUTS code: UKG23
Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Healthwatch Stoke-on-Trent.

Reference number: PE-ANS/2016/110*

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Tenders are invited from interested parties to deliver Healthwatch services for Stoke-on-Trent together with an Independent Health Complaints Advocacy Service.

II.1.5)Estimated total value

Value excluding VAT: 1 200 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKG23
Main site or place of performance:


II.2.4)Description of the procurement:

Tenders are invited from interested parties to deliver HealthWatch services for Stoke-on-Trent together with an Independent Health Complaints Advocacy Service.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Technical / Weighting: 750
Cost criterion – Name: Commercial (Price) / Weighting: 250
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

The criteria stated in the invitation to tender and related documentation.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 17/11/2016
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 17/11/2016
Local time: 16:01

Offices of Stoke-on-Trent City Council.

Information about authorised persons and opening procedure:

Officers of Stoke-on-Trent City Council.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

This is not an expression of interest it is an open tender which closes 17.11.2016 at 16:00.

If you would be interested in taking a look at our brief for this project and potentially bidding, please follow the instructions below:

1. Browse to the Bravo eSourcing Portal:

2. Click the ‘Click here to register’ link.

3. Accept the terms and conditions and click ‘continue’.

4. Enter your correct business and user details.

5. Note the username you chose and click ‘save’ when complete.

6. You will receive an email with your unique password (keep this secure).

7. Login to the portal with the username/password.

8. Click the ‘Open Access ITTs’ link. (These are ITTs open to any registered supplier).

9. Click on the relevant ITT to access the content. (For this tender the code is itt_30303).

10. Click the ‘Express Interest’ button in the ‘Actions’ on the left-hand side of the page.

This will move the ITT over to the ‘My ITTs’ page. (This is a secure area reserved for your projects only)

11. Click on the ITT code, you can now access any attachments by clicking the ‘Settings and Buyer Attachments’ in the ‘Actions’ box on the left-hand side of the page.

12. You can now choose to ‘Reply’ or ‘Reject’.

13. Note the deadline for completion, then follow the onscreen instructions to complete the ITT.

If you require any further assistance the BravoSolution help desk is available Mon-Fri — 8:00 – 18:00 on: email:

Telephone No: 0800 368 4850.

To view this notice, please click here:

GO Reference: GO-20161013-PRO-8938751.

VI.4)Procedures for review

VI.4.1)Review body

Stoke-on-Trent City Council
Civic Centre, Glebe Street
United KingdomInternet
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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