Herefordshire Information, Advice and Signposting Hub – Tender Notice

Herefordshire Information, Advice and Signposting Hub – Tender Notice

Herefordshire Council is commissioning an Information, Advice and Signposting Hub service to be delivered from a location in Hereford city provided by the council. The hub will operate a ‘front door’, telephone and web-based IAS service.

United Kingdom-Hereford: Health and social work services

2015/S 017-027095

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Herefordshire Council
Plough Lane
For the attention of: Miss Angharad Boundford
HR4 0LE Hereford
UNITED KINGDOM
Telephone: +44 1432383729
E-mail: procurement@herefordshire.gov.uk

Internet address(es):

General address of the contracting authority: https://www.herefordshire.gov.uk/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Herefordshire Information, Advice and Signposting Hub.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
NUTS code

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Herefordshire Council is commissioning an Information, Advice and Signposting Hub service to be delivered from a location in Hereford city provided by the council. The hub will operate a ‘front door’, telephone and web-based IAS service for Herefordshire residents supporting them to get basic information and low-level advice on services and activities available to support them and their families. It will also provide a sign-posting function enabling people to get the expert support they need from the right place. Therefore the successful organisation or consortium will be expected to maintain and ensure the quality of information available via website regarding the breadth of services and activities available in communities across the county. The hub will be expected to work collaboratively with partners of all sectors to ensure quality information, advice and signposting is available to all.

II.1.6)Common procurement vocabulary (CPV)

85000000, 85100000, 85141000, 85141200, 85141220, 85300000, 85312310, 79512000, 64200000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Herefordshire Council is commissioning an Information, Advice and Signposting Hub service to be delivered from a location in Hereford city provided by the council. The hub will operate a ‘front door’, telephone and web-based IAS service for Herefordshire residents supporting them to get basic information and low-level advice on services and activities available to support them and their families. It will also provide a sign-posting function enabling people to get the expert support they need from the right place. Therefore the successful organisation or consortium will be expected to maintain and ensure the quality of information available via website regarding the breadth of services and activities available in communities across the county. The hub will be expected to work collaboratively with partners of all sectors to ensure quality information, advice and signposting is available to all.
Estimated value excluding VAT: 450 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

None.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

None.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

None.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 22.1.2015 – 17:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

9.3.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: 36.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

20.1.2015

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