Home Care and Crisis Intervention Services London

Home Care and Crisis Intervention Services London

To ensure that all providers of care and support in the home are subject to a consistent contractual basis, we are now inviting expressions of interest from suitably qualified and experienced organisations to provide Home Care and Crisis Intervention Services.

London Borough Of Barking And Dagenham Careers Service

Contract summary

Industry

Other Services

Location of contract

London,South East

Value of contract (£)

£10,800,000

Published date

30 March 2015

Closing date

08 April 2015

Contract start date

30 June 2015

Contract end date

30 June 2018

Description

We have already made substantial strides in terms of personalisation. To ensure that all providers of care and support in the home are subject to a consistent contractual basis, we are now inviting expressions of interest from suitably qualified and experienced organisations to provide Home Care and Crisis Intervention Services. The service provider The service provider will be expected to deliver a flexible and person-centred service to individuals living in Barking and Dagenham both for long term Home Care and short term Crisis Intervention. Service providers will be experienced in providing Home Care Services that meet the needs of a diverse adult client group, ensuring rights to independence, choice and dignity are promoted and maintained. The intention is to award to multiple providers that the Council will then be able to allocate new packages of care that are allocated post 1 April 2015. Once a provider is successful with the tender process they will be added to one or both of the provider lists dependent on which they applied for. Once the contract is in place new care packages will be allocated to providers from the lists. Whilst the Council will endeavour to ensure a reasonable distribution of work to successful tenderers, care packages will be planned based on the needs of Service Users and in some circumstances based on providers track record of successful delivery of outcomes Care packages to be allocated will include new clients, existing clients who have been reviewed and found to need a change in their care package and existing clients who have expressed a desire to change provider. It is the Council’s intention to award a number of contracts for a contract term of 3 years with an option for the Council to extend the contract for a further period of no more than 2 years (full contract term up to 5 years).

About the buyer

Contact name

Mark Reed

Address

Roycraft House

Barking

IG11 8HE

England

Email

mark.reed@elevateeastlondon.co.uk

Other information

Attachments

Expressions of interest Interested organisations must demonstrate a past track record of experience in delivering similar services. Organisations should have a proven track record of innovation and high quality service delivery, and in particular the Council would like to see experience of delivering similar services. Your organisation will be registered to provide the appropriate categories of services under Care Standards Regulations 2009 and meet the essential standards as set out by the Care Quality Commission. You will need to demonstrate that the organisation has the capacity to develop services in partnership and respond to changes that are sought. You will also have extensive knowledge and experience of developing and managing home care packages, including from people who purchase support through individual/personal budgets. Organisations must have extensive experience of managing change, working in close partnership with service users, families and carers, staff and commissioners. The Procurement is also advertised on our website at: https://www.lbbd.gov.uk/business/tenders-and-procurement/tendering/home-care-crisis-intervention-services/ In order to access and download the tender documentation please register at our e-Tendering portal – https://lbbd.bravosolution.co.uk/web/login.shtml Instructions on how to access and register on the portal can be located at – http://www.screencast.com/t/OWZjMTRmOWQt The closing date for the return of submissions is 12 noon Wednesday 8 April 2015. Late applications will not be considered under any circumstances. If you wish to discuss any of the related contracts or require additional information please contact: Mark Reed 020 8227 5481 mark.reed@elevateeastlondon.co.uk The deadline for queries will close 5pm Wednesday 1 April 2015.

How to apply

Please apply directly to the buyer using the contact details provided

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