Home Care and Crisis Intervention Services London Borough of Barking and Dagenham

Home Care and Crisis Intervention Services London Borough of Barking and Dagenham

The service provider will be expected to deliver a flexible and person-centred service to individuals living in Barking and Dagenham both for long term Home Care and short term Crisis Intervention.

Reference number:HCCISDEC2014

Deadline date:06/02/2015

This deadline is for…Return of Submissions

Contract value: £10,800,000 – £10,800,000

Location where the contract is to be carried out:Barking and Dagenham

Is this suitable for smaller suppliers?Yes

Is this contract suitable for a voluntary, community and social enterprise organisations?Yes

Name of the buying organisation:London Borough of Barking and Dagenham

 

Description of the contract

The London Borough of Barking and Dagenham have already made substantial strides in terms of personalisation and in order to ensure that all providers of care and support in the home are subject to a consistent contractual basis are now inviting expressions of interest from suitably qualified and experienced organisations to provide Home Care and Crisis Intervention Services. The service provider will be expected to deliver a flexible and person-centred service to individuals living in Barking and Dagenham both for long term Home Care and short term Crisis Intervention. Service providers will be experienced in providing Home Care Services that meet the needs of a diverse adult client group, ensuring rights to independence, choice and dignity are promoted and maintained. The intention is to award to multiple providers that the Council will then be able to allocate new packages of care that are allocated post 1st April 2015. Once a provider is successful with the tender process they will be added to one or both of the provider lists dependent on which they applied for. Once the contract is in place new care packages will be allocated to providers from the lists. Whilst the Council will endeavour to ensure a reasonable distribution of work to successful tenderers, care packages will be planned based on the needs of Service Users and in some circumstances based on providers track record of successful delivery of outcomes Care packages to be allocated will include new clients, existing clients who have been reviewed and found to need a change in their care package and existing clients who have expressed a desire to change provider. It is the Council’s intention to award a number of contracts for a contract term of 3 years with an option for the Council to extend the contract for a further period of no more than 2 years (full contract term up to 5 years). The contract is intended to commence on 1st April 2015. Interested organisations must demonstrate a past track record of experience in delivering similar services. Organisations should have a proven track record of innovation and high quality service delivery, and in particular the Council would like to see experience of delivering similar services. Your organisation will be registered to provide the appropriate categories of services under Care Standards Regulations 2009 and meet the essential standards as set out by the Care Quality Commission. You will need to demonstrate that the organisation has the capacity to develop services in partnership and respond to changes that are sought. You will also have extensive knowledge and experience of developing and managing home care packages, including from people who purchase support through individual/personal budgets. Organisations must have extensive experience of managing change, working in close partnership with service users, families and carers, staff and commissioners. The Procurement is also advertised on our website at : https://www.lbbd.gov.uk/business/tenders-and-procurement/tendering/current-tenders/HomeCareRequirements In order to access and download the tender documentation please register at our E-Procurement portal here: https://lbbd.bravosolution.co.uk/web/login.shtml Instructions to how to access and register on the portal can are located at: http://www.screencast.com/t/OWZjMTRmOWQt The closing time / date for submissions is February 6th 2015 at 12:00 noon Late applications will not be considered under any circumstances. If you wish to discuss any of the related contracts or require additional information please contact Mark Reed, Procurement Category Manager, on mark.reed@elevateeastlondon.co.uk. Deadline for queries will close at 5pm on 27th January 2015

Documents

Classification of the contract

85144000Residential health facilities services

85144100Residential nursing care services

85300000Social work and related services

85310000Social work services

85311000Social work services with accommodation

85311100Welfare services for the elderly

85311200Welfare services for the handicapped

85311300Welfare services for children and young people

85312000Social work services without accommodation

85323000Community health services

85312100Daycare services

Additional information

Contract type:Services – Unspecified

Is it a framework agreement?No

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract:36 Months

Who to contact

Contact nameMark Reed

Organisation nameLondon Borough of Barking and Dagenham

AddressMaritme House, Linton Road, Barking, IG11 8HE

Telephone

Extension number:

Fax

Web addresswww.lbbd.gov.uk

How to apply

Interested organisations must demonstrate a past track record of experience in delivering similar services. Organisations should have a proven track record of innovation and high quality service delivery, and in particular the Council would like to see experience of delivering similar services. Your organisation will be registered to provide the appropriate categories of services under Care Standards Regulations 2009 and meet the essential standards as set out by the Care Quality Commission. You will need to demonstrate that the organisation has the capacity to develop services in partnership and respond to changes that are sought. You will also have extensive knowledge and experience of developing and managing home care packages, including from people who purchase support through individual/personal budgets. Organisations must have extensive experience of managing change, working in close partnership with service users, families and carers, staff and commissioners. The Procurement is also advertised on our website at : https://www.lbbd.gov.uk/business/tenders-and-procurement/tendering/current-tenders/HomeCareRequirements In order to access and download the tender documentation please register at our E-Procurement portal here: https://lbbd.bravosolution.co.uk/web/login.shtml Instructions to how to access and register on the portal can are located at: http://www.screencast.com/t/OWZjMTRmOWQt The closing time / date for submissions is February 6th 2015 at 12:00 noon Late applications will not be considered under any circumstances. If you wish to discuss any of the related contracts or require additional information please contact Mark Reed, Procurement Category Manager, on mark.reed@elevateeastlondon.co.uk. Deadline for queries will close at 5pm on 27th January 2015.

 

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