Homecare Services for Adults with Support Needs – Wandsworth

Homecare Services for Adults with Support Needs – Wandsworth

Homecare is a key care at-home support service which assists people 24 hours a day, 7 days a week to continue to live independently in their own home for as long as possible.

United Kingdom-London: Health and social work services

2018/S 138-315320

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

London Borough of Wandsworth
Town Hall, Wandsworth High Street
London
SW18 2PU
United Kingdom
Telephone: +44 2088917580
E-mail: Taiwo.Adelano@richmondandwandsworth.gov.uk
NUTS code: UKI34
Internet address(es):Main address: www.wandsworth.gov.uk

Address of the buyer profile: www.delta-esourcing.com

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./894EWF3UZX
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Homecare Services for Adults with Support Needs

Reference number: CPT2186

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Homecare is a key care at-home support service which assists people 24 hours a day, 7 days a week to continue to live independently in their own home for as long as possible. It must maximise Service User independence, offer choice and control over how they receive support to meet their needs and outcomes. Service users with assessed eligible needs that will require the Services include older people, adults with mental ill health, adults with a learning disability, adults with a sensory impairment, adults with long term conditions, adults with a physical disability and other specific needs. The tendering opportunity is divided into eight (8) zones with each Lot representing a designated geographical area. A Tenderer can bid for all Lots but can only be awarded 1 Lot. To support the capacity of the Zone Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of eight (8) Approved Providers on a call-off basis for the for the first 2 years.

II.1.5)Estimated total value

Value excluding VAT: 100 040 899.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 1
II.2)Description

II.2.1)Title:

Zone 1: Nightingale and Balham wards

Lot No: 1

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 1 relates to the geographical area of Nightingale and Balham wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional “time and task” model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 9 782 838.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

II.2)Description

II.2.1)Title:

Zone 2: Furzedown and Bedford wards

Lot No: 2

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 2 relates to the geographical area of Furzedown and Bedford wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional “time and task” model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 11 094 802.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

II.2)Description

II.2.1)Title:

Zone 3: Tooting and Graveney wards

Lot No: 3

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 3 relates to the geographical area of Tooting and Graveney wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional “time and task” model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 14 802 824.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

II.2)Description

II.2.1)Title:

Zone 4: Fairfield, Southfields, Earlsfield and Wandsworth Common wards

Lot No: 4

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 4 relates to the geographical area of Fairfield, Southfields, Earlsfield and Wandsworth Common wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional ‘time and task’ model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 16 286 240.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

II.2)Description

II.2.1)Title:

Zone 5: Northcote, Shaftesbury and Latchmere wards

Lot No: 5

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 5 relates to the geographical area of Northcote, Shaftesbury and Latchmere wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional “time and task” model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 13 514 436.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

II.2)Description

II.2.1)Title:

Zone 6: St Marys Park and Queenstown wards

Lot No: 6

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 6 relates to the geographical area of St Mary’s Park and Queenstown wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional “time and task” model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 10 147 593.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

II.2)Description

II.2.1)Title:

Zone 7: Thamesfield, East Putney and West Hill wards

Lot No: 7

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 7 relates to the geographical area of Thamesfield, East Putney and West Hill wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional “time and task” model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 13 069 452.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

II.2)Description

II.2.1)Title:

Zone 8: Roehampton and West Putney wards

Lot No: 8

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKI34
Main site or place of performance:

Wandsworth.

II.2.4)Description of the procurement:

Provision of Homecare Services to Adults with Supports needs within the London Borough of Wandsworth. The tendering opportunity is divided into eight (8) zones, with each Lot representing a designated geographical area (a “Zone”) within the Borough where the specified Services are to be provided. Zone 8 relates to the geographical area of Roehampton and West Putney wards.

The purpose of the Service is to assist the Service Users twenty-four (24) hours a day and seven (7) days a week to maintain their independence and offer choice and control as to how the Service User receives support to meet their personal needs. The Services may include helping with personal and domestic care and supporting the service users to access activities.

There are a number of developmental aspects and phases to the Services and key to this will be for the Authority to work together with Providers to develop a workforce capable of supporting the service users to build their independence but also deliver personal care in a person-centred way. 1 of the key objectives for the Authority is to work with the Providers to transition the Service during the term of the Contract from the traditional “time and task” model towards greater personalisation and a model which focuses on outcomes that matter to people.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 11 342 713.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 120
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To support the capacity of the Zones Contracts awarded, the Authority shall enter into Spot Contracts with a maximum of 8 Approved Providers on a call-off basis for the first 2 years. The Spot Contracts will be structured as Framework Agreements with call-offs of Care Packages when needed. Further details are set out in the Tender documents.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 31/08/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 31/08/2018
Local time: 12:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

2028.

VI.2)Information about electronic workflows

VI.3)Additional information:

The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. The information in IV.1.3 relates only to the Spot Contracts and not the main Zone Contracts with are not Framework Agreements. Each Spot Contract will be a single operator framework.

The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs).

However, any selection of tenderers will be based solely on the criteria set out for the procurement.

The Authority intends to host a Bidders Day as part of the procurement for this service on 26.7.2018 which will be held at Wandsworth Town Hall, The Town Hall Extension from 15:00 — 17:00. If you are interested in attending this event please send an message via the message centre within the Delta eSourcing Portal.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./894EWF3UZX

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/894EWF3UZX

GO Reference: GO-2018718-PRO-12828862

VI.4)Procedures for review

VI.4.1)Review body

High Court, Royal Courts of Justice
The Strand
London
WC1A 2LL
United Kingdom
Telephone: +44 20794760000
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Applicants who are unsuccessful shall be informed by the relevant Authority as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 nº 102) provide for aggrieved parties who have been harmed or ate at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Authorities to amend any document and may award damages.

If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the relevant authority to pay a fine, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

18/07/2018

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