Hounslow Home Care Tender

Hounslow Home Care Tender

The service will provide personal care, house cleaning and shopping services to residents.

United Kingdom-Hounslow: Health and social work services

2018/S 014-028673

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

London Borough of Hounslow
Civic Centre, Lampton Road
Hounslow
TW3 4DN
United Kingdom
Contact person: Mr Richard Akinsanya
Telephone: +44 2085836807
E-mail: richard.akinsanya@hounslow.gov.uk
NUTS code: UKInternet address(es):Main address: http://www.hounslow.gov.uk/

Address of the buyer profile: http://www.hounslow.gov.uk/

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.londontenders.org.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.londontenders.org.uk

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Hounslow home care

Reference number: DN317637

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

The Hounslow Homecare contract is jointly commissioned by the Authority and Hounslow CCG (HCCG). The core purpose of this home care service is to enable adults (aged 18+) to live more independent and healthier lives by giving them greater choice and control over their care and support options, maximising their social support systems and strengthening support in the community. The service will provide personal care, house cleaning and shopping services to residents with non complex conditions in addition to medication support (both prompting and administering) to those residents assessed as requiring medication support in their place of residence. Main providers will be required to operate an out of hours services on a rotational basis in order to facilitate hospital discharges over weekends and bank/public holidays.

II.1.5)Estimated total value

Value excluding VAT: 100 900 800.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for one lot only
Maximum number of lots that may be awarded to one tenderer: 1
II.2)Description

II.2.1)Title:

HHC lot one – HHC main providers

Lot No: 1

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

HHC lot one – HHC Main Providers (A total of 7 contracts are available each delivering an estimated 2 000 hours per week — it is not anticipated that the estimated volumes will begin from mobilisation (Approx. 6 months of the contract).

The Authority intends to undertake a 3 stage procurement process as set out within the ITT document.

— Stage 1: Stage one comprises of 2 parts. All Tenderers will be required to initially submit responses to both Selection and Award Questionnaires within the required submission deadline for Stage 1. The Authority will shortlist the 10 highest scoring Tenderers (or all organisations who score equal to the tenth place) to participate in Stages 2 and 3.

— Stage 2: Is subject to a maximum of 10 shortlisted Tenderers from Stage 1.

Stage 2: Will include Supplier and Commissioner Workshops to be held at a venue to be confirmed with the Top 10 ranked Tenderers from Stage 1. The aim of the Workshops is to understand how each of the Tenderers will organise and manage delivery of the requirements, to understand how each of the Tenderers will deliver individual requirements listed within the Specification – focusing on the individual Method Statements, allowing both the Authority and Tenderer the opportunity through Workshops to refine proposed submissions.

Stage 3: Following Workshops Tenderers will have the opportunity to further refine all aspects of their submisssions based on the engagement with the Authority during Stage 2 prior to submitting a final Tender.

Tenderers are only able to bid for one Lot (as they deem suitable to their delivery of the Specification).

Each Lot shall be independently awarded and contracted in accordance with the Terms and Conditions of the contract.

II.2.5)Award criteria

Criteria below
Cost criterion – Name: Cost / Weighting: 5
Cost criterion – Name: Quality / Weighting: 95

II.2.6)Estimated value

Value excluding VAT: 90 810 720.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84
This contract is subject to renewal: yes
Description of renewals:

The initial contract period will be from 1.11.2018 to 31.10.2022, with the option for the Authority to extend the contract for up to 3 years (7 years in total). The contract for the provision of the Services stipulates a predetermined hourly rate (Please see Attachment 6 Pricing Template). The successful tenderer(s) shall enter into a contract with the Authority and HCGG.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The Authority has set out within the Selection Questionnaire, a Self-Declaration for which participating organisations should undergo prior to participating in this tender exercise. The objective of this Self-Declaration is to ensure all participating organisations have in place relevant policies, working practices and management systems in order to meet all the specified requirements.

See VI.3.

II.2)Description

II.2.1)Title:

HHC Lot 2 – HHC Select

Lot No: 2

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

HHC Lot 2 – HHC Select List (A list of reserve Providers who have met all respective Quality Thresholds).

The Authority intends to undertake a single stage procurement process as set out within the ITT document. Tenderers will be required to submit responses to both Selection and Award Questionnaires within the required submission deadline. The Authority will shortlist Tenderers who have met all respective Quality Thresholds.

II.2.5)Award criteria

Criteria below
Cost criterion – Name: Cost / Weighting: 5
Cost criterion – Name: Quality / Weighting: 95

II.2.6)Estimated value

Value excluding VAT: 10 090 080.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84
This contract is subject to renewal: yes
Description of renewals:

The initial contract period will be from 1.11.2018 to 31.10.2022, with the option for the Authority to extend the contract for up to 3 years (7 years in total). The contract for the provision of the Services stipulates a predetermined hourly rate (Please see Attachment 6 Pricing Template).

The successful tenderer(s) shall enter into a contract with the Authority and HCGG.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The Authority set out within the selection questionnaire, a Self-Declaration for which participating organisations should undergo prior to participating in this tender exercise. The objective of this Self-Declaration is to ensure all participating organisations have in place relevant policies, working practices and management systems in order to meet all the specified requirements.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 01/03/2018
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 01/03/2018
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Tenderers are only able to bid for one Lot (as they deem suitable to their delivery of the Specification).

The Tender will be conducted under the Light Touch regime.

The following requirements are mandatory for a tender to be evaluated for Lot 1:

An Electronic Call Monitoring system (ECM) CM2000 (Call Confirm).

CQC registration and current CQC rating is “Good” or “Outstanding”.

Tenderers are also required to pay a minimum hourly rate equal to the London Living Wage.

Ability to provide care equivalent to 1/7th of the volume of work in the borough. This is currently estimated at 2 000 hours per week (it is not anticipated that the estimated volumes will begin from mobilisation of the contract).

To provide care across the entire borough, including fringe areas of the borough bordering neighbouring boroughs.

To operate an out of hours service over weekends and bank holidays on a rotational basis.

Tenderers will be required to adhere to a pre-determined hourly rate (details of which can be found within the ITT).

The following requirements are mandatory for a tender to be evaluated for Lot 2:

CQC registration and current CQC rating is “Good” or “Outstanding”.

Tenderers are also required to pay a minimum hourly rate equal to the London Living Wage.

To provide care across the entire borough, including fringe areas of the borough bordering neighbouring boroughs.

Tenderers will be required to adhere to a pre-determined hourly rate (details of which can be found within the ITT).

VI.4)Procedures for review

VI.4.1)Review body

London Borough of Hounslow
Hounslow
TW5 4DN
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

18/01/2018

 

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