Housing Responsive Repairs Croydon

Housing Responsive Repairs Croydon

The Contracting Authority is seeking expressions of interest from suitably qualified and experienced Service Providers to enter into a sole arrangement to deliver a range of responsive repairs, void reinstatement, gas repairs and maintenance and general building services for its housing stock,
Croydon
171/2012DASHH-Housing Responsive Repairs, incorporating void Reinstatements,Gas Repairs,and General Building Services
None
The Contracting Authority is seeking expressions of interest from suitably qualified and experienced Service Providers to enter into a sole arrangement to deliver a range of responsive repairs, void reinstatement, gas repairs and maintenance and general building services for its housing stock, including (but not necessarily limited to) day-to-day responsive repairs, void reinstatement, gas servicing and repairs, some elements of cyclical testing programmes, general building works such as replacement kitchens, bathrooms, internal remodelling and electrical works   Supporting the delivery of these frontline services the Service Provider will also need to provide Information and Communications Technology (ICT) to support the effective delivery of the services and to exchange and interface service information with the Council and some or all elements of customer management with the option to include the prime responsibility for initial customer contact including an out of hours calls service.
 
The proposal is to seek tenders based upon a price per property model for each of the relevant services supported by a schedule of rates for planned maintenance works or any services and any other services which are not incorporated into the price per property methodology.
 
The annual estimated value of works and services that is envisaged to be delivered under the Contract will be £10m – £12m.   These services are expected to be provided to approximately 16,000 plus relevant properties in the first year of the contract but this number is likely to vary over the lifetime of the contract.  Planned works may be delivered through this contract on an ad-hoc basis in addition to the Council’s existing and future arrangements for the delivery of these services.
 
The scope of services for this procurement also covers assets and properties related to this area of service including (but not limited to): estates-based assets such as garages, playgrounds, community facilities and estates infrastructure such as signage and lighting thereof; supported and sheltered accommodation; internal and external communal areas, other properties which the Council uses now or in the future for the purposes of housing people; similar properties where the Council has a responsibility to maintain or repair properties although it may not be the owner of such properties and other tenanted properties which relate to the Council’s delivery of its social housing agenda.
 
The contract is proposed to commence in April 2014 for an initial period of seven (7) years but with options on the part of the Council to extend by a further four (4) years, and then by an additional four (4) years (to make a maximum period of 15 years).
The Council proposes to use the competitive dialogue procedure for the purposes of procuring the services and tenders will be evaluated on the basis of the most economically advantageous tender.  The Council proposes to use the process of dialogue to explore key service delivery and commercial issues such as approaches to customer management, the price per property model and any other areas that are material to the development of a solution which is capable of meeting the Council’s requirements
 
Contact:
Ms Henrietta Jacobs
Email Address:
Henrietta.jacobs@croydon.gov.uk
Telephone:
0208 407 1318
Address:
10th Floor, North West Side, Taberner House
Park Lane
Croydon
Surrey
CR9 3JS
United Kingdom
Key Dates
01/04/2014
31/03/2021
08/01/2013 12:00
15/02/2013 12:00
Other Information
Estimated Value (£):
270000000
84 (months)
48 (months)
2
Contract Attachment(s)
Attached/Link Name Size Date Uploaded
HRR Draft Advert v3.doc 115kb 08/01/2013

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