Housing Responsive Repairs Tender

Housing Responsive Repairs Tender

Housing Responsive Repairs incorporating Void Reinstatements; Gas Repairs and Maintenance; and General Building Services.

UK-Croydon: Repair and maintenance services

2013/S 005-005749

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London Borough of Croydon
Commissioning and Procurement Team, 10th Floor, Taberner House, Park Lane
For the attention of: Henrietta Jacobs
CR9 3JS Croydon
UNITED KINGDOM
Telephone: +44 2084071318
E-mail: housingprocurement@croydon.gov.uk

Internet address(es):

General address of the contracting authority: www.croydon.gov.uk

Address of the buyer profile: http://www.croydon.gov.uk/business/tenders/

Further information can be obtained from: www.londontenders.org
Internet address: www.londontenders.org

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: www.londontenders.org
Internet address: www.londontenders.org

Tenders or requests to participate must be sent to: www.londontenders.org
Internet address: www.londontenders.org

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Housing Responsive Repairs incorporating Void Reinstatements; Gas Repairs and Maintenance; and General Building Services.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 1: Maintenance and repair services
Main site or location of works, place of delivery or of performance: Main site or location of works, place of delivery or performance:
The services will be provided within the boundaries and proximity of the London Borough of Croydon.
NUTS code UKI2
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
The Council is seeking expressions of interest from suitably qualified and experienced Service Providers to enter into a sole arrangement to deliver a range of responsive repairs, void reinstatement, gas repairs and maintenance and general building services for its housing stock, including (but not necessarily limited to) day-to-day responsive repairs, void reinstatement, gas servicing and repairs, some elements of cyclical testing programmes, general building works such as replacement kitchens, bathrooms, internal remodelling and electrical works Supporting the delivery of these frontline services the Service Provider will also need to provide Information and Communications Technology (ICT) to support the effective delivery of the services and to exchange and interface service information with the Council and some or all elements of customer management with the option to include the prime responsibility for initial customer contact including an out of hours calls service.
The proposal is to seek tenders based upon a price per property model for each of the relevant services supported by a schedule of rates for planned maintenance works or any services and any other services which are not incorporated into the price per property methodology.
The annual estimated value of works and services that is envisaged to be delivered under the Contract will be £10m – £12m. These services are expected to be provided to approximately 16,000 plus relevant properties in the first year of the contract but this number is likely to vary over the lifetime of the contract. Planned works may be delivered through this contract on an ad-hoc basis in addition to the Council’s existing and future arrangements for the delivery of these services.
The scope of services for this procurement also covers assets and properties related to this area of service including (but not limited to): estates-based assets such as garages, playgrounds, and estates infrastructure such as signage and lighting; supported and sheltered accommodation; internal and external communal areas, other properties which the Council uses now or in the future for the purposes of housing people; similar properties where the Council has a responsibility to maintain or repair properties although it may not be the owner of such properties and other tenanted properties which relate to the Council’s delivery of its social housing agenda.
The contract is proposed to commence in April 2014 for an initial period of seven (7) years but with options on the part of the Council to extend by a further four (4) years, and then by an additional four (4) years (to make a maximum period of 15 years).
The Council proposes to enter into a form of contract with the appointed service provider based on the standard contract for term partnering (TPC2005 amended 2008 with bespoke amendments).
The Council proposes to use the competitive dialogue procedure for the purposes of procuring the services and tenders will be evaluated on the basis of the most economically advantageous tender. The Council proposes to use the process of dialogue to explore key service delivery and commercial issues such as approaches to customer management, the price per property model and any other areas that are material to the development of a solution which is capable of meeting the Council’s requirements
It is also intended that the Contract should be part of the Council’s wider focus on ensuring that its economic activity is a catalyst for regeneration within the London Borough of Croydon. The Service Provider will therefore be required to actively participate in achieving these objectives and contract performance conditions may be imposed which relate to social and environmental considerations. The Service Provider’s technical capability to meet these requirements will also be assessed at the pre- qualification stage and criteria which assess the manner in which the Service Provider will meet these requirements may also be included among the contract award criteria. Further details will be provided in the pre-qualification documents and Tender Documents.
The Council considers that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (“TUPE”) (as amended, re-enacted or consolidated) may apply to this contract. The purpose of TUPE is to preserve continuity of employment and to safeguard employment rights of all employees whose employment transfers to a new employer as a result of a relevant transfer.
II.1.6)Common procurement vocabulary (CPV)

50000000, 50500000, 50510000, 50511000, 50513000, 50514100, 50531100, 50531200, 50532000, 50700000, 50710000, 50711000, 50712000, 50720000, 50721000, 45300000, 45310000, 45320000, 45330000, 45340000, 45350000, 45400000, 45410000, 45420000, 45430000, 45440000, 45450000, 45000000, 45100000, 45200000, 45210000, 45211300, 45211310, 45260000, 45261900, 45262000, 45262500, 45452000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
Estimated value excluding VAT:
Range: between 150 000 000 and 270 000 000 GBP
II.2.2)Information about options
Options: yes
Description of these options: The contract is expected to run for an initial period of seven (7) years with the option for the Council to extend subject to satisfactory performance for up to two further periods of four (4) years each.
II.2.3)Information about renewals
This contract is subject to renewal: yes
Number of possible renewals: Range: between 1 and 2
II.3)Duration of the contract or time limit for completion
Duration in months: 180 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Detail of deposits, guarantees and other forms of appropriate security which may be required will be set out in the Contract Documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Details will be set out in the Invitation to Submit Detailed Solutions (ISDS) and the Contract Documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
The Council may require a grouping of economic operators, if successful to assume joint and several liability for contract performance or may require parent company guarantees and/or other forms of appropriate security to be given.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The Service Provider and its supply chain will be required to participate in the achievement of social and/or environmental policy objectives relating to (but not exclusive to) recruitment, volunteering, and training and supply chain initiatives. Accordingly, the contract performance conditions may relate in particular to social and environmental considerations, to be detailed in the Contract documents.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Applicants will be required to complete a Pre-Qualification Questionnaire (PQQ) consistent with the Directive 2004/18/EC. This questionnaire is available electronically from the London Tender Portal at www.londontenders.org And must be returned in electronic format to the London Tender Portal at www.londontenders.org by the date stipulated in IV.3.4.

Minimum level(s) of standards possibly required: Minimum levels of standards required are set out in the PQQ.

III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Applicants will be required to complete a Pre-Qualification Questionnaire (PQQ) consistent with the Directive 2004/18/EC. This questionnaire is available electronically from the London Tender Portal at www.londontenders.org and must be returned in electronic format to the London Tender Portal at www.londontenders.org by the date stipulated in IV.3.4

Minimum level(s) of standards possibly required:
Minimum levels of standards required are set out in the PQQ.

III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged minimum number 3: and maximum number 5
Objective criteria for choosing the limited number of candidates: A maximum of five (5) operators will be taken forward from the PQQ into the Dialogue phase based upon the selection criteria set out in the PQQ
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated:
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
171/2012DASHH
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 8.2.2013 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
15.2.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
2.4.2013
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
The Council reserves the right, subject to the provisions of the Public Contracts Regulations 2006 (as amended by the Public Contracts (Amendment) Regulations 2009 and the Public Procurement (Miscellaneous Amendments) Regulations 2011) and other rules governing public procurement, to change without notice the basis of any part of the procurement process or to cancel the procurement at any time and not to proceed with the award of any contract at any stage of the procurement process.
Information about TUPE
Tenderers should note that the provisions of the Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended, re-enacted or consolidated) may apply to this Contract.
Expression of interest & submission particulars
If you wish to register an interest in this contract, please follow the steps below:
— Register your company free of charge via the link below: https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm,

— Await acceptance. You will receive an email confirming your username and password for the London Tenders Portal,
— Use your username and password to log into the London Tenders Portal and register your interest in the relevant contract: ([171/2012DASHH),
— Shortly after you have registered your interest, you will receive a second email containing a link to access the pre-qualification questionnaire documentation,
— All questions and queries regarding the procurement must be posed via the London Tenders Portal.
You must submit your completed questionnaire via the Council’s e-tendering portal at www.Londontenders.org no later than the date detailed in IV.3.4. Completed questionnaires may be submitted at any time before the closing date.

Please note that completed questionnaires received after the closing date may be rejected. Potential providers must keep their contact details on the portal up to date or they will be unable to receive communications from the Council.
Information about tender briefing event
The Council will be hosting a Tender Briefing Event in central Croydon on Thursday 17.1.2013 from 9:30 am to 12:00 noon. Attendance will be limited to two (2) delegates per candidate. To register an interest in attending this event and for further details please contact: www.londontenders.org

Information about variants
Suppliers invited to tender will be expected to submit a standard compliant bid, but may also be allowed to submit variant bids as long as they meet the Council’s core requirements.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

London Borough of Croydon
London Borough of Croydon Commissioning and Procurement Team Corporate Resources and Customer Services Department 10th Floor Taberner House Park Lane Croydon CR9 3JS
CR9 3JS Croydon
UNITED KINGDOM
E-mail: housingprocurement@croydon.gov.uk
Telephone: +44 2084071318
Internet address: www.croydon.gov.uk

Body responsible for mediation procedures

London Borough of Croydon Commissioning and Procurement Team Corporate Resources and Customer Services Department 10th Floor Taberner House Park Lane Croydon CR9 3JS Contact: housingprocurement@croydon.gov.uk Attn: Henrietta Jacobs CR9 3JS Croydon Tel: +44 2084071318 Email: housingprocurement@croydon.gov.uk URL: www.croydon.gov.uk
Croydon
UNITED KINGDOM
E-mail: housingprocurement@croydon.gov.uk
Telephone: +44 2084071318
Internet address: www.croydon.gov.uk

VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The Council will incorporate a minimum 10 calendar day standstill period at the point at which information on the award of the contract is communicated to tenderers.
Applicants who are unsuccessful shall be informed by the Council as soon as possible after the decision has been made as to the reasons why they were unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2006 (as amended) provide for aggrieved economic operators who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or
order the authority to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Council to pay a civil financial penalty, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

HM Courts & Tribunal Service
Tribunal Service High Court, Royal Courts of Justice, the Strand
WC2A 2LL London
UNITED KINGDOM
Telephone: +44 2079476000
Internet address: http://www.hmcourts-service.gov.uk/infoabout/rcj/rcj.htm

VI.5)Date of dispatch of this notice:4.1.2013

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