HR Advice and Guidance Service for Network Rail

HR Advice and Guidance Service for Network Rail

The HR Advice and Guidance service is required as part of an integrated HR advice and guidance service.

United Kingdom-London: Human resources management consultancy services

2017/S 023-039664

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Network Rail Infrastructure Ltd
1 Eversholt Street
London
NW1 2DN
United Kingdom
Telephone: +44 8457114141
E-mail: anne.haedicke@networkrail.co.uk
NUTS code: UK
Internet address(es):Main address: www.networkrail.co.uk
I.2)Joint procurement

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at:https://networkrail.bravosolution.co.uk/esop/guest/go/opportunity/detail?opportunityId=28794
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:www.networkrail.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

HR Advice and Guidance Service.

Reference number: Bravo Project Code 1536

II.1.2)Main CPV code

79414000

II.1.3)Type of contract

Services

II.1.4)Short description:

The HR Advice and Guidance service is required as part of an integrated HR advice and guidance service providing first line support and case management directly to line Managers and HR Business Partners within Network Rail on a nationwide basis.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

79512000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

The HR Advice & Guidance service is required as part of an integrated HR advice and guidance service providing first line support and case management directly to line Managers and HR Business Partners within Network Rail on a nationwide basis. The integrated services will include elements such as;

Knowledge Management Service delivered through:

A telephone and E-message Advice Line,

Intranet Information Service,

Case Management,

Targeted Topic Communications,

Campaign Management Capability,

Management of MI Data,

Adherence to Data protection.

The Supplier shall operate the Services seamlessly with the other service activities of the Network Rail HR team so that from a Line Manager perspective the

Advice & Guidance Service will be an

indistinguishable extension of Network Rail HR. The in scope topics for advice and guidance cases will include the following for example; Discipline, Grievance, Bullying and harassment, Managing Performance, Managing Absence, T&C Enquiry, Flexible working, Recruitment, pay & benefits, working arrangements.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

1 x 24 months.

II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

See procurement documents.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract

III.2.1)Information about a particular profession

Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:

See procurement documents.

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 01/03/2017
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 20/03/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 5 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

2022.

VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Network Rail
Milton Keynes
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

31/01/2017

 

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