Independent Mental Health Act Advocacy Cumbria

Independent Mental Health Act Advocacy Cumbria

Cumbria County Council is required to provide formal advocacy to vulnerable people under specific circumstances, as part of ensuring people have a full say in decisions affecting them when they interact with statutory agencies.

United Kingdom-Carlisle: Health services

2015/S 177-321535

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Cumbria County Council
The Lonsdale Building, The Courts
For the attention of: Mrs Alison Henderson
CA3 8NA Carlisle
UNITED KINGDOM
Telephone: +44 1228221741
E-mail: alison.e.henderson@cumbria.gov.uk

Internet address(es):

General address of the contracting authority: http://www.cumbria.gov.uk

Electronic access to information: www.the-chest.org.uk

Electronic submission of tenders and requests to participate: www.the-chest.org.uk

Further information can be obtained from: Cumbria County Council
The Lonsdale Building, The Courts
For the attention of: Mrs Alison Henderson
CA3 8NA Carlisle
UNITED KINGDOM
Telephone: +44 1228221741
E-mail: alison.e.henderson@cumbria.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Cumbria County Council
The Lonsdale Building, The Courts
For the attention of: Mrs Alison Henderson
CA3 8NA Carlisle
UNITED KINGDOM
Telephone: +44 1228221741
E-mail: alison.e.henderson@cumbria.gov.uk

Tenders or requests to participate must be sent to: Cumbria County Council
The Lonsdale Building, The Courts
For the attention of: Mrs Alison Henderson
CA3 8NA Carlisle
UNITED KINGDOM
Telephone: +44 1228221741
E-mail: alison.e.henderson@cumbria.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Advocacy Services for: Lot 1 — IMCA/Healthwatch/Care Act/NHS Complaints, Lot 2 — Independent Mental Health Act Advocacy.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKD

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
Number of participants to the framework agreement envisaged: 2

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 3 000 000 and 3 500 000 GBP

II.1.5)Short description of the contract or purchase(s)

Cumbria County Council is required to provide formal advocacy to vulnerable people under specific circumstances, as part of ensuring people have a full say in decisions affecting them when they interact with statutory agencies. Such services are free at the point of delivery, and must be distinguished from general advice and information services. The Advocacy Charter provides a national industry standard for independent advocacy, and defines advocacy as follows: Advocacy is taking action to help people say what they want, secure their rights, represent their interests, and obtain the services they need. Advocates and advocacy providers work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice. Statutory Advocacy in Cumbria is currently provided via 5 separate contracts. The council is now looking to consolidate contract arrangements in order to achieve better value for money and meet the challenge of providing Care Act advocacy within the county. New contractual arrangements shall run from 1.4.2016-31.3.2020. There are 4 types of statutory advocacy within Lot 1:
— Care Act Advocacy. The Care Act 2014 extends the current range of situations and people to whom there is a duty to make advocacy available on a statutory basis. Local authorities must ensure access to independent advocacy, as part of an overall duty to involve Carers and Service Users in all key aspects of their statutory assessments, plus any subsequent review or care planning processes. Involvement means supporting adults to contribute and take part in processes relevant to them, where there is substantial difficulty for the individual in accomplishing this and no other suitable person to represent and support them.
— Independent Mental Capacity Advocacy (IMCA). The remit of the IMCA service is specified as part of the Mental Capacity Act 2005. The role is to provide independent safeguards for people who lack capacity who are making important decisions and have no one else to represent or support them apart from paid staff.
— Healthwatch is a system to enable the consumers’ voice to be heard in decisions about Health and Social Care and may be described as population based advocacy. Cumbria is looking to expand the scope and reach of in future.
— NHS Complaints (IAS) This service supports individuals with NHS complaints. Referrals to this service are to some extent influenced by customer satisfaction both with the NHS and NHS support and complaints mechanisms.
Lot 2 — contains 1 type of statutory advocacy:
— Independent Mental Health Act Advocacy (IMHA) is a statutory advocate, granted specific roles and responsibilities under the Mental Health Act 1983 to enable people to understand the legal provisions to which they are subject under the Act and the rights and safeguards to which they are entitled. In Cumbria the auto-referral route for referrals is in operation, in line with national best practice.

II.1.6)Common procurement vocabulary (CPV)

85100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Cumbria County Council is required to provide formal advocacy to vulnerable people under specific circumstances, as part of ensuring people have a full say in decisions affecting them when they interact with statutory agencies. Such services are free at the point of delivery, and must be distinguished from general advice and information services. The Advocacy Charter provides a national industry standard for independent advocacy, and defines advocacy as follows: Advocacy is taking action to help people say what they want, secure their rights, represent their interests, and obtain the services they need. Advocates and advocacy providers work in partnership with the people they support and take their side. Advocacy promotes social inclusion, equality and social justice. Statutory Advocacy in Cumbria is currently provided via 5 separate contracts. The council is now looking to consolidate contract arrangements in order to achieve better value for money and meet the challenge of providing Care Act advocacy within the county. New contractual arrangements shall run from 1.4.2016-31.3.2020. There are 4 types of statutory advocacy within Lot 1:
— Care Act Advocacy. The Care Act 2014 extends the current range of situations and people to whom there is a duty to make advocacy available on a statutory basis. Local authorities must ensure access to independent advocacy, as part of an overall duty to involve Carers and Service Users in all key aspects of their statutory assessments, plus any subsequent review or care planning processes. Involvement means supporting adults to contribute and take part in processes relevant to them, where there is substantial difficulty for the individual in accomplishing this and no other suitable person to represent and support them.
— Independent Mental Capacity Advocacy (IMCA). The remit of the IMCA service is specified as part of the Mental Capacity Act 2005. The role is to provide independent safeguards for people who lack capacity who are making important decisions and have no one else to represent or support them apart from paid staff.
— Healthwatch is a system to enable the consumers’ voice to be heard in decisions about Health and Social Care and may be described as population based advocacy. Cumbria is looking to expand the scope and reach of in future.
— NHS Complaints (IAS) This service supports individuals with NHS complaints. Referrals to this service are to some extent influenced by customer satisfaction both with the NHS and NHS support and complaints mechanisms.
Lot 2 — contains 1 type of statutory advocacy:
— Independent Mental Health Act Advocacy (IMHA) is a statutory advocate, granted specific roles and responsibilities under the Mental Health Act 1983 to enable people to understand the legal provisions to which they are subject under the Act and the rights and safeguards to which they are entitled. In Cumbria the auto-referral route for referrals is in operation, in line with national best practice.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Advocacy Services for: IMCA/Healthwatch/Care Act Advocacy/NHS Complaints

1)Short description

Lot 1:
— Care Act Advocacy. The Care Act 2014 extends the current range of situations and people to whom there is a duty to make advocacy available on a statutory basis. Local authorities must ensure access to independent advocacy, as part of an overall duty to involve Carers and Service Users in all key aspects of their statutory assessments, plus any subsequent review or care planning processes. Involvement means supporting adults to contribute and take part in processes relevant to them, where there is substantial difficulty for the individual in accomplishing this and no other suitable person to represent and support them.
— Independent Mental Capacity Advocacy (IMCA). The remit of the IMCA service is specified as part of the Mental Capacity Act 2005. The role is to provide independent safeguards for people who lack capacity who are making important decisions and have no one else to represent or support them apart from paid staff.
— Healthwatch is a system to enable the consumers’ voice to be heard in decisions about Health and Social Care and may be described as population based advocacy. Cumbria is looking to expand the scope and reach of in future.
— NHS Complaints (IAS) This service supports individuals with NHS complaints. Referrals to this service are to some extent influenced by customer satisfaction both with the NHS and NHS support and complaints mechanisms.

2)Common procurement vocabulary (CPV)

85000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 2 Lot title: Advocacy Services for: Independent Mental Health Act

1)Short description

Lot 2 — contains one type of statutory advocacy:
— Independent Mental Health Act Advocacy (IMHA) is a statutory advocate, granted specific roles and responsibilities under the Mental Health Act 1983 to enable people to understand the legal provisions to which they are subject under the Act and the rights and safeguards to which they are entitled. In Cumbria the auto-referral route for referrals is in operation, in line with national best practice.

2)Common procurement vocabulary (CPV)

85000000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Participants will be advised if this is necessary during the procurement. Parent company and/or other guarantees of performance and financial liability may be required by Cumbria County Council if considered appropriate.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

See Terms & Conditions within ITT document on The Chest.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No special legal form is required but if a contract is awarded to a consortium, the Contracting Authority may require consortium to form a legal entity before entering into the framework agreement.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please see Online Questionnaire within the ITT.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please see Online Questionnaire within the ITT.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please see Online Questionnaire within the ITT.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 2

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

A25S-RTAQ17
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 2.11.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

4.11.2015 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

14.9.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 180 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 2.11.2015 – 12:30
Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Authorised staff from within Legal and Democratic Services will break the electronic seal on our e-tendering tool, The Chest.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Suppliers wishing to express an interest and obtain access to the tender documents should go to www.the-chest.org.uk and click on current opportunities from the navigation area on the left of the screen. On the next screen enter the contract Reference A25S-RTAQ17 in the box labelled ‘contains’ then click search. Click on the Blue link for the contract title to view the opportunity. To express an interest you will need to login. if you are not already registered on the www.the-chest.org.uk you will need to return to the home page and click on Register. Register free link in the navigation area on the left of the screen. Registration is free of charge and your username and password will be emailed to you. Cumbria County Council is fully supportive of all aspects of diversity including ethnicity, race,religion, age, disability and sexual orientation. In this respect Cumbria County Council welcomes expressions of interest from ethnic minority, disabled and other diverse business communities and the voluntary sector. Economic operators are therefore required to fully comply with all statutory obligations/applicable legislation and there will be a requirement to participate in the Authority’s supplier audits on all aspects of diversity. The Contracting Authority expressly reserves the right:

(I) Not to award any contract as a result of the procurement process commenced by publication of this notice; and
(II) To make whatever changes it may see fit to the content and structure of the tendering competition;
and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates.
If the Contracting Authority decides to enter into a Contract with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers. The Contracting Authority and other contracting bodies utilising the Contract reserve the right to use any electronic portal during the life of the agreement. The Contract is for 4 years. The value provided in Section II.1.4 is only an estimate.‘Local Authorities have a duty under the Local Government Act 2003 to obtain best value in the procurement of works, services and supplies and to secure continuous improvement in the way they carry out their functions, having regard to a combination of economy, efficiency and effectiveness. This means that when procuring contracts, the Council will, on a case by case basis, weigh up the costs of the contract against the benefits of fair employment terms for contractors employees and any resulting benefit to the Council. There is scope for giving some weight at the tender evaluation stage to the attitude of contractors, suppliers and some service providers to fair employment clauses and of the Council’s fiduciary duty to tax payers and obtaining best value. Each case will be considered separately and flexibly, with any impact on costs fully assessed and justified’.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Cumbria County Council
The Courts, English Street
CA3 8NA Carlisle
UNITED KINGDOM
E-mail: alan.ratcliffe@cumbria.gov.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Please see ITT on The Chest.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

9.9.2015

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